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Application Support Manager Jobs in Columbus, GA

Chico's FAS

Support Associate - Soma

Columbus, GA · On-site

$13.50 - $17.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

HSBC

HSBC Fall Application Spotlight

Columbus, GA · On-site

In our Private Banking team, we partner with our clients to manage, grow, and preserve their wealth for generations to come. In Global Payments Solutions learn how we support corporate clients ...

Clarvida

Supported Employment Case Manager

Columbus, GA · On-site

$16.15 - $16.64/hr

Employment Specialist As an Employment Specialist working in our Supported Employment program, you ... Company cellphone *benefits may vary based on Position/State/County Application Deadline:

New

Futurewave Systems

IT Manager

Columbus, GA

$85K - $104K/yr

... application issues. * This person will be a Key member of the team and will be the go to manager for anything that comes up and when support fails will also help with that. They will work thru all 2 ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Columbus, GA

Application Support Manager information

See Columbus, GA salary details

$54.6K

$95.8K

$148.1K

How much do application support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for application support manager in Columbus, GA is $95,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $113,700.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs

What cities near Columbus, GA are hiring for Application Support Manager jobs?

Cities near Columbus, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you

SR SAP Business System Analyst - ( HCM & SuccessFactors )

Hyundai Autoever America

West Point, GA • On-site

$90K - $130K/yr

Full-time

Medical, Dental, PTO

Re-posted 22 days ago

Job description

20040 - Sr. Business Systems Analyst
Location: West Point, GA
Company Overview:
Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis.
HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.
At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations.
If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation.
Website: http://www.haeaus.com
Role Overview:
The SAP HCM Sr. Business Systems Analyst at Hyundai/Kia Motors Manufacturing serves as a senior functional and technical expert responsible for delivering and optimizing Human Capital Management (HCM) solutions across SAP HR and SAP SuccessFactors. This role partners closely with HR stakeholders, IT teams, and Korea HQ to design, implement, and support scalable, best-in-class HR systems that align with global standards and evolving business needs.
As a key member of the global HR technology function, the analyst ensures seamless integration, reliability, and continuous improvement of SAP SuccessFactors and related SAP ERP modules, applying deep business process knowledge and system expertise to drive operational excellence and enhanced employee experience.
Key Responsibilities
  • SAP HCM Solution Design & Delivery
    Lead the design, configuration, testing, and implementation of SAP HR and SuccessFactors solutions, ensuring alignment with end-to-end HR processes and business requirements.
  • Functional Expertise & Advisory
    Serve as a Subject Matter Expert (SME) providing expert-level guidance on SAP HCM modules, SuccessFactors, and integrated cloud solutions, including best practices and process optimization.
  • System Support & Continuous Improvement
    Deliver advanced application support, troubleshoot complex issues, and drive ongoing enhancements and maintenance for SAP ECC HCM and SaaS platforms such as SuccessFactors.
  • Business Process Optimization & Configuration
    Analyze HR business needs, translate them into system requirements, and configure SAP systems using the implementation guide to enable efficient, scalable business processes.
  • Global Collaboration & Governance
    Partner with Korea HQ, external vendors, and internal stakeholders to support system evolution, ensure compliance with IT methodologies, and maintain alignment with Hyundai/Kia's global HR technology strategy.

Scope Indicators:
  • Supervisory Responsibility: None
  • Decision Making: Handles diverse, moderately complex issues requiring data analysis and sound judgment; collaborates with senior stakeholders internally and externally.
  • Results Accountability: Escalates issues outside scope to ensure business needs are met.
  • Strategy & Direction: Operates with minimal daily supervision; receives general direction for new initiatives.

Basic Qualifications
  • 7+ years of experience in HRIS or IT application environments, including deep expertise in SAP HCM and/or SuccessFactors modules
  • Ability to clearly communicate and champion complex technical concepts to business partners, leadership, and cross-functional teams
  • Strong analytical and problem-solving skills with the ability to translate detailed requirements into actionable solutions
  • Excellent verbal and written communication skills, with proven ability to work effectively with diverse stakeholders globally
  • Demonstrated ability to manage multiple priorities in a matrixed, global organization and collaborate across distributed teams
  • Strong customer service mindset with negotiation, persuasion, and stakeholder management skills, including the ability to challenge the status quo

Preferred Qualifications
  • Bachelor's degree in IT, HR, or a related field
  • SAP HR and/or SAP SuccessFactors certification
  • PHR (Professional in Human Resources) certification
  • Experience working in cross-functional or global environments (e.g., collaboration with HQ or external partners)

Salary range: $90,000 - $130,000
In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.
Team Culture:
The team operates in a highly collaborative, global environment focused on delivering innovative HR technology solutions that drive business impact. It emphasizes partnership across IT, HR, and international stakeholders, fostering a culture of continuous improvement, accountability, and technical excellence. Team members are empowered to take ownership, challenge existing processes, and contribute to scalable, forward-thinking solutions.
  • Collaborative & Global Mindset - Works closely with Korea HQ, cross-functional teams, and external partners in a highly connected, international environment
  • Ownership & Accountability - Encourages autonomy, with team members trusted to lead initiatives and make informed decisions with minimal oversight
  • Continuous Improvement Focus - Promotes innovation, process optimization, and challenging the status quo to drive better outcomes
  • Customer-Centric Approach - Prioritizes delivering high-quality solutions and support that enhance the employee and stakeholder experience

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

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