Alumni Relations Manager Jobs (NOW HIRING)

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Alumni Relations

Full time

Regular

Exempt

Hybrid 01 (On Campus 3-4 Days/Week)

Summary:

Reporting to the Assistant Vice President of Alumni Relations, the Director of Alumni Relations is tasked with the strategic leadership of a critical segment of American University’s alumni engagement program. This role leads a team of three full-time employees in developing and overseeing plans for industry-based and interest-based affinity groups, recruiting and leading alumni volunteers to advance critical objectives for the benefit of AU. The Director will use a data-driven approach to build, evaluate, and refine new and existing programs, leveraging leading and trailing metrics to assess the return on investment of their team’s efforts.

In order to best serve AU’s ambitious goals including the 2026 “Meet the Moment” Strategic Plan, the Director will build and cultivate cross-departmental collaborations with UA colleagues including those in alumni engagement, fundraising, and data and analytics roles, as well as cross-campus partners including the Division of Student Affairs, the Career Center, and the Office of Inclusive Excellence. The Director will ensure that alumni programs under their purview advance institutional goals and offer meaningful engagement opportunities for alumni, increasing and deepening alumni engagement for AU’s 160,000+ member alumni network.

• 1.) Alumni Engagement
  • Increase the number of alumni who actively engage by AU through their volunteerism, experiential, philanthropic, and communication activities.
  • Employ a data-driven approach to build, evaluate, and refine new and existing programs, leveraging leading and trailing metrics to assess the return on investment of their team’s alumni engagement efforts.
  • Through regular, structured engagement and a commitment to meeting the department’s shared objectives, partner with Alumni Relations colleagues to ensure that the department is working productively and efficiently to meet the university’s goal of increasing alumni engagement among AU’s 160,000+ member alumni network.
• 2.) Volunteer Management
  • Recruit, train, and lead alumni volunteers to advance critical objectives for the benefit of AU.
  • Leverage low-investment, high-yield volunteer opportunities to deepen engagement for well-connected, service-minded alumni who can expand UA’s capacity to engage more of its 160,000+ member alumni network.
  • Develop and oversee plans, including ad hoc and standing alumni community groups, for industry-based and interest-based affinity groups as a force multiplier to advance the division’s alumni engagement goals.
  • Provide strategic support to the Assistant Vice President for the cultivation of AU Alumni Board members, including former members and prospective new members.
• 3.) Management and Supervision of Team
  • Lead a team of three employees, ensuring professional performance management by setting SMART goals, reviewing performance throughout the year, and providing consistent, objective feedback.
  • Proactively and responsibly manage a component of the Alumni Relations budget to meet the department and division objectives.
• 4.) Collaboration to Advance UA and AU Goals
  • Through regular, structured engagement and a commitment to meeting the division’s shared objectives, partner with UA colleagues in fundraising and data and analytics roles to advance broader UA goals to increase fundraising at annual, major, and principal-gift levels.
  • Work in close partnership with UA colleagues in Donor Engagement and Advancement Communications to facilitate events and convenings and to develop marketing that advances alumni engagement goals.
  • Partner with AU colleagues in the Division of Student Affairs, the Career Center, and the Office of Inclusive Excellence to advance AU’s strategic planning goals including the identification of alumni mentors and internship and career opportunities for current students and young alumni.
• 5.) Other Duties as Assigned

• Supervises the Associate Director, Alumni Relations and Assistant Director, Alumni Relations.

• Building and Supporting Teams.
• Developing Plans.
• Evaluating and Implementing Ideas.
• Acting Strategically.
• Collaborative Leadership.
• Driving Continuous Improvement.

• Full-time.
• 35 hours per week.
• This role necessitates flexibility to work evenings and weekends as required.

• $90,000.00 - $110,000.00 annually.

• Bachelor's degree or equivalent.
• 8 - 10 years of relevant experience.
• At least eight (8) to ten (10) years of proven success in alumni, donor, or community relations within educational institutions or nonprofit organizations.
• Skills for and demonstrated experience in interpersonal communication.
• Capability to independently develop long-term goals and oversee various complex programs and services.
• Innovative thinking skills to advance new programs address evolving needs.
• Strong leadership skills with experience managing and developing a variety of teams.
• Ability to inspire and motivate volunteers and staff towards common goals.
• Strong interpersonal skills to build and maintain relationships with a variety of groups.
• Exceptional verbal and written communication skills.
• Experience in planning, organizing, and managing large-scale events.
• Commitment to personal and professional growth, including inclusive excellence trends and research.
• Exposure to working with fundraising teams.
• Proficiency with relevant software and technology including event management tools, CRM systems, and social media platforms.

• Master's degree or equivalent.
• 10+ years of relevant experience.

• The ability to travel both regionally and internationally as needed.

AU offers a competitive benefits package.

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.

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American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other basis under federal or local laws (collectively “Protected Bases”) in its programs and activities.