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Collections Agency Manager

Atlanta, GA · On-site

The Role The Collections Vendor Manager will be responsible for oversight of strategic 1st Party Collections agencies. You will be responsible for overseeing the daily Collections operation and ...

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How much do agency manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for agency manager in the United States is $64,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

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Agency Manager jobs near you
Infographic showing various Agency Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,375 per year, or $30.9 per hour.

Agency Sales Manager

Pronto Insurance

Corpus Christi, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Pronto Insurance rating

6.0

Company rating: 6.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

286th of 309 rated insurance

Job description

Company Description

Pronto Insurance is one of the fastest growing general agencies in South Texas and is now a member of Gallagher, a worldwide expert in risk management solutions. Our first agency was founded in 1997 and the Managing General Agency operations commenced in 2005. Pronto has evolved in the insurance market through its captive agencies, independent agents, and franchise locations. Today, Pronto has over 200 captive locations in Texas and California. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.

Job Description

Job Details:

  • Employment Status: Full-Time
  • Hourly Base Pay + Performance Bonuses
  • Agency Hours of Operation: Shift and hours will vary depending on location
  • An Agency Manager guides and maintains oversight of a team tasked to win, maintain, and expand relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Agency Manager shares in the responsibility for achieving sales, profitability, and partner recruitment objectives.  


Job Duties & Responsibilities:

  • Represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused on a partner vertical market.
  • Sells through partner organizations to end users in coordination with partner sales resources.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Recruiting, training, coaching and developing sales team
  • Ensure that the Pronto service model is practiced on a daily basis
  • Ensure Grassroots Marketing is executed on a daily basis.
  • Developing new business and maximizing growth with existing business partners
  • Ensuring that agencies are open during operating hours
  • Managers and agents/brokers are to make daily or nightly deposits.

Further accountabilities include:

  • Driving daily sales
  • Responsible for setting monthly and quarterly goals with support from District Manager or supervisor
  • Attend sales training as needed, including off-site kickoffs and roundtables
  • Coordinating sales agent/ broker activities i.e. meetings, training initiatives, grassroots etc.,
  • Creating agency campaigns for customer appreciation events and revenue generation
  • Attend and coordinate agent/ broker attendance at local events to generate leads
  • Ensure that all payments and renewal calls are being properly done following the Pronto model
  • Ensure cold calls are being done on all leads generated from events
  • Ensure that all claim inquiries are directed to the MGA/ GA claims department
  • Analyzing monthly financial statements
  • Responsible for developing sales reports as needed
    Qualifications

    Education & Experience Required

    • Required: High School diploma or equivalent; Minimum 2 years channel sales experience in a business-to-business sales environment. Employment is contingent upon getting the P&C license within a 60-day period. Computer Proficiency.
    • Preferred: Excellent bilingual communications skills in English and Spanish.
    • Behaviors: Ability to execute high level sales volume and fee generation. Demonstrates strong motivation and team building skills. Ability to teach and coach others to exceed sales goals by mastering sales processes. Effectively presents information and responds to questions from groups of managers, clients, customers, and the general public.  
    Additional Information
    • Medical, Dental and Vision Plans
    • Disability & Life Insurance
    • 401(k) Retirement Plan & ESPP
    • Tuition Reimbursement 
    • Wellness Program
    • Paid Vacations &  Paid Holidays

    What Pronto Insurance employees say

    Pay

    Benefits

    Hours and flexibility

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