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Farmers Insurance District 49

Agency Manager

Edmond, OK · On-site

$80K - $95K/yr

As a Agency Manager with Farmers Insurance District 49, you will play a key role in driving the ... An active Property/Casualty Insurance license * Excellent communication and relationship-building ...

The Atlantic District

Agency Manager

Allentown, PA · On-site

$220K - $250K/yr

We are looking for an Agency Manager who is ready to lead with heart, strategy, and a positive ... Requirements Active Pennsylvania Property Casualty and Life Health insurance licenses. Three or ...

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As of Aug 21, 2026, the average hourly pay for active agency in the United States is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.71 per hour, depending on experience, location, and employer.

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An Active Agency is typically a marketing or advertising agency that is actively engaged in creating, managing, and executing campaigns for clients. These agencies are hands-on, providing services such as strategy development, media buying, creative design, digital marketing, and performance analytics. The term 'active' highlights their ongoing involvement in monitoring and optimizing campaigns to achieve the best results. Clients work with active agencies to improve brand visibility, reach target audiences, and drive business growth.

What are the key skills and qualifications needed to thrive as an insurance agent, and why are they important?

To thrive as an Insurance Agent, you need strong sales abilities, knowledge of insurance products, and the appropriate state licensure or certification. Familiarity with customer relationship management (CRM) software, quoting tools, and underwriting systems is typically required. Outstanding interpersonal skills, active listening, and persistence help agents build trust and rapport with clients. These skills and qualities are essential for effectively meeting clients’ needs, achieving sales targets, and maintaining client loyalty in a competitive industry.

What are some common challenges faced by agents working at an active agency, and how can they be addressed?

Agents in active agencies often face the challenge of balancing multiple client accounts and projects simultaneously, which requires excellent time management and organizational skills. The fast-paced environment means priorities can shift quickly, so adaptability and clear communication with both clients and team members are crucial. To address these challenges, agents typically rely on project management tools, regular check-ins with colleagues, and continuous skill development to stay ahead in a competitive field.
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Active Agency jobs near you
Infographic showing various Active Agency job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,648 per year, or $18.1 per hour.

Personal Lines Insurance Customer Service Representative

Serpe Insurance Agency

Chicago, IL • On-site

$4.2K/mo

Full-time

Medical, Dental, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

We are seeking an experienced Personal Lines Insurance CSR to provide exceptional service to our clients while handling daily policy servicing, quoting, processing, and agency operations. The ideal candidate will have prior independent agency experience and be comfortable working within an Agency Management System to efficiently manage client requests and workflow.
Required Qualifications
  • Minimum of 1+ years of Personal Lines insurance experience in an independent insurance agency environment
  • Strong knowledge of Personal Lines products including Home, Auto, Umbrella, Condo, Renters, and related coverages
  • Experience working directly with insurance carriers for quoting, endorsements, billing questions, underwriting requirements, and policy changes
  • Proficient experience using an Agency Management System (AMS) for:
     
    • Entering and updating client information
  •  
    • Processing endorsements and policy changes
  •  
    • Maintaining accurate client files and documentation
  •  
    • Tracking activities, follow-ups, and workflows
  •  
    • Reviewing policy information and assisting with servicing requests
  •  
  • Experience quoting new business and remarketing existing accounts
  • Ability to prepare and issue Certificates of Insurance, Evidence of Insurance, ID cards, and other policy documents
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to work independently and make sound decisions while providing outstanding customer service
Preferred Experience
  • Experience with multiple insurance carrier portals
  • Experience handling renewals, policy reviews, and account rounding opportunities
  • Experience with personal lines underwriting requirements and carrier guidelines
  • Knowledge of agency procedures, workflows, and documentation standards
Key Responsibilities
  • Provide prompt and professional service to personal lines clients
  • Handle daily client requests including changes, billing questions, certificates, evidence, and policy documentation
  • Process endorsements accurately and efficiently
  • Quote new business and assist with account reviews
  • Communicate with carriers regarding underwriting, coverage questions, and policy issues
  • Maintain accurate records within the Agency Management System
  • Assist with renewal reviews and client retention efforts
  • Prioritize workload while meeting agency service standards
Ideal Candidate
The successful candidate will be someone who can step into an active agency environment and contribute immediately with minimal training. Prior experience with an Agency Management System and independent agency workflow is strongly preferred.  There is a potential to add extra income from sales.