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Agency Assistant Jobs (NOW HIRING)

Sarasota Housing Authority

Agency Assistant

Sarasota, FL · On-site

$18 - $19.50/hr

The Agency Assistant provides administrative and operational support across multiple departments of the Sarasota Housing Authority, with primary responsibility for assisting the Director of ...

StaffMyAgency LLC

Agency Assistant

Wexford, PA · On-site

$42K - $46K/yr

State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our ... Act as a liaison between clients and agents, ensuring clear and effective communication. * Assist ...

Clark Insurance & Associates

Agency Assistant

Brandon, SD · On-site

$35K - $50K/yr

We are looking for an energetic person to join our team to help existing customers, as well as our agents. If you like diversity, enjoy computer/phone work, want to work with minimal supervision and ...

Flores Farmers Insurance Agency

Sales Manager

Yuma, AZ · On-site

$48K - $65K/yr

Ensure new hires are successfully integrated into the agency * Assist in creating career development opportunities for team members Operations & Collaboration * Work closely with agency leadership to ...

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Agency Assistant information

What are the key skills and qualifications needed to thrive as an Agency Assistant, and why are they important?

To thrive as an Agency Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or relevant administrative coursework. Familiarity with office productivity software such as Microsoft Office Suite and basic knowledge of customer relationship management (CRM) systems are commonly required. Excellent communication, multitasking ability, and a proactive attitude are standout soft skills for this role. These skills are vital for efficiently supporting agency operations, ensuring smooth workflow, and fostering positive interactions with clients and team members.

What are some common challenges an Agency Assistant may face when supporting multiple team members simultaneously?

As an Agency Assistant, you'll often juggle tasks for various team members, which requires strong organizational and communication skills. Balancing competing priorities and managing time effectively can be challenging, especially during high-volume periods or tight deadlines. Adapting quickly to shifting needs and proactively clarifying expectations with your team can help ensure tasks are completed accurately and on schedule. It's also important to stay organized with digital tools and maintain clear documentation to manage assignments efficiently.

What are Agency Assistants?

Agency Assistants are administrative professionals who provide support to agencies, such as advertising, insurance, or real estate firms. Their responsibilities typically include handling communications, scheduling meetings, organizing files, and assisting with client relations and project management. They play a crucial role in ensuring the smooth day-to-day operations of the agency and may also help with research, data entry, and other clerical tasks as needed.

What is the difference between Agency Assistant vs Administrative Assistant?

AspectAgency AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often some college or administrative certifications
Work EnvironmentAgency settings such as marketing, advertising, or talent agenciesOffice environments across various industries
Employer & Industry UsagePrimarily in service, creative, or media agenciesWidespread across corporate, government, and nonprofit sectors
Common Search & ComparisonOften compared for support roles within agenciesMore general administrative support roles

The Agency Assistant typically works within specific agency environments, focusing on supporting agency operations, while the Administrative Assistant has a broader role across various industries, providing general administrative support. Both roles require similar credentials but differ mainly in industry focus and work setting.

More about Agency Assistant jobs
What cities are hiring for Agency Assistant jobs? Cities with the most Agency Assistant job openings:
What are the most commonly searched types of Agency jobs? The most popular types of Agency jobs are:
What states have the most Agency Assistant jobs? States with the most job openings for Agency Assistant jobs include:
Agency Assistant jobs near you
Infographic showing various Agency Assistant job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Agency Assistant

John Ryce - State Farm Agency

Wexford, PA

Contractor

PTO

Posted 15 days ago

Job description

State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.


Responsibilities include, but not limited to:

  • Greet clients, answer phone calls, respond to emails, and handle client inquiries.
  • Manage schedules, book appointments, and maintain office supplies.
  • Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
  • Enter client information into the agency management system and update records as necessary.
  • Handle billing inquiries, process payments, follow up on overdue accounts.
  • Act as a liaison between clients and agents, ensuring clear and effective communication.
  • Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
  • Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.

Benefits:

  • Base hourly pay
  • Monthly Bonuses based on performance
  • Paid time off
  • Training & development

Requirements:

  • Must be able to obtain Property and Casualty license.
  • Previous insurance experience preferred (State Farm)
  • Previous administrative or customer service experience, preferably in an insurance or financial services setting.
  • Proficiency in Microsoft Office Suite and familiarity with agency management software.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Friendly and professional demeanor with a strong focus on customer satisfaction.
  • High level of accuracy in data entry and document preparation.
  • Ability to work independently, handle client issues, and find effective resolutions.


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.