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Admissions Counselor

New London, NH · On-site

$42K - $57K/yr

... (CRM) software, which includes but is not limited to: o Telephone calls, emails, text messaging, video conferencing (e.g., Zoom or Microsoft Teams). Admissions Operations Evaluates prospective ...

Castle Park

Admissions Supervisors

Riverside, CA · On-site

$18 - $19.50/hr

We're looking for an Admissions Supervisor to lead our frontline admissions team and help create ... Partner with leadership to manage labor hours, supplies, and operational costs * Act as a role ...

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$31K

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$91K

How much do admissions operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for admissions operations manager in the United States is $58,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Admissions Operations Manager, and why are they important?

To thrive as an Admissions Operations Manager, you need strong organizational skills, attention to detail, and experience in admissions processes, typically supported by a bachelor’s degree in education, business, or a related field. Familiarity with CRM systems, student information systems, and data reporting tools is commonly required. Excellent communication, leadership, and problem-solving abilities help you collaborate with teams and manage multiple priorities. These competencies are vital for ensuring efficient admissions workflows, data accuracy, and a positive applicant experience.

How does an Admissions Operations Manager typically collaborate with other departments within an educational institution?

An Admissions Operations Manager frequently works closely with departments such as IT, marketing, student services, and academic programs. Their role involves coordinating application workflows, ensuring accurate data management, and streamlining communication between teams to support prospective student enrollment. This collaboration helps maintain a seamless applicant experience, upholds compliance standards, and supports institution-wide goals. Strong cross-functional teamwork is essential for addressing operational challenges and implementing process improvements.

What does an Admissions Operations Manager do?

An Admissions Operations Manager oversees the administrative processes and systems that support student admissions at educational institutions. They manage application workflows, ensure data accuracy, streamline communication between departments, and implement best practices to improve efficiency. Their role often includes supervising admissions staff, analyzing application trends, and ensuring compliance with institutional and regulatory policies. This position is essential for maintaining a smooth and effective admissions process.

What is the difference between Admissions Operations Manager vs Admissions Coordinator?

AspectAdmissions Operations ManagerAdmissions Coordinator
Required CredentialsBachelor's degree, experience in operations or administrationHigh school diploma or associate's degree, some experience in admissions
Work EnvironmentOversees admissions processes, manages teams, and implements policiesAssists with application processing, schedules interviews, and communicates with applicants
Employer & Industry UsageUsed in higher education institutions, private schools, and training programsCommonly found in colleges, universities, and educational organizations
Search & Comparison IntentUnderstanding managerial roles in admissionsLooking for entry-level or support roles in admissions

The Admissions Operations Manager focuses on overseeing the entire admissions process, managing staff, and implementing policies. In contrast, the Admissions Coordinator handles day-to-day applicant communication and application processing. Both roles are essential in educational institutions but differ in responsibilities and seniority.

More about Admissions Operations Manager jobs
What cities are hiring for Admissions Operations Manager jobs? Cities with the most Admissions Operations Manager job openings:
What are the most commonly searched types of Admissions Operations jobs? The most popular types of Admissions Operations jobs are:
What states have the most Admissions Operations Manager jobs? States with the most job openings for Admissions Operations Manager jobs include:
What job categories do people searching Admissions Operations Manager jobs look for? The top searched job categories for Admissions Operations Manager jobs are:
Admissions Operations Manager jobs near you
Infographic showing various Admissions Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $58,835 per year, or $28.3 per hour.
Assistant Director of Admissions Operations and CRM Strategy (University)

Assistant Director of Admissions Operations and CRM Strategy (University)

Baptist Memorial Health Care Corporation

Memphis, TN • On-site

$49K - $62K/yr

Full-time

Posted 9 days ago

Baptist Memorial Health Care rating

7.2

Company rating: 7.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

332nd of 888 rated healthcare providers

Job description


Position Summary
The Assistant Director of Admissions Operations and CRM Strategy serves as a key leader within Enrollment Management, responsible for the strategic oversight and execution of admissions operations, systems, and data infrastructure. This role ensures the effective use of the university's CRM and related technologies to support the full student lifecycle from prospect through enrollment.
Working in close partnership with Admissions leadership, Information Technology, and campus stakeholders, the Assistant Director drives process optimization, data integrity, and system innovation. This position functions as the primary CRM strategist and operational architect for Admissions, aligning technology, workflows, and communication strategies to support enrollment growth and student success.
Key Responsibilities
Leadership and Operations
    • Serve as a member of the Admissions leadership team, contributing to strategy, planning, and continuous improvement of enrollment operations
    • Provide day-to-day supervision of admissions operations staff, including workload management, performance development, and team culture
    • Establish and maintain a service-oriented, solutions-focused operational environment that supports institutional enrollment goals
    • Lead the development and ongoing refinement of admissions processes to improve efficiency, scalability, and effectiveness
    • Collaborate with Enrollment Management leadership to align operational strategy with institutional priorities

CRM Strategy and System Management
    • Serve as the functional lead and primary strategist for the Admissions CRM, ensuring it is fully leveraged to support recruitment, communication, and enrollment goals
    • Design, implement, and maintain CRM architecture including workflows, communication plans, event management, application processes, and automation
    • Translate recruitment and enrollment strategies into scalable CRM solutions, including drip campaigns, segmentation, and lifecycle communications
    • Continuously evaluate and optimize CRM usage to improve engagement, conversion, and operational efficiency
    • Partner with IT and external vendors to manage system integrations, enhancements, and troubleshooting

Data Integrity and Reporting
    • Ensure the accuracy, consistency, and integrity of admissions data across all systems
    • Develop and maintain reports, dashboards, and queries to support real-time decision-making and long-term planning
    • Analyze enrollment funnel data and provide actionable insights to Admissions leadership
    • Identify trends, gaps, and opportunities within the recruitment process and recommend data-informed solutions
    • Oversee data governance practices within Admissions operations

Process Improvement and Innovation
    • Lead ongoing assessment of admissions workflows, identifying opportunities for automation, simplification, and improved user experience
    • Develop and maintain comprehensive Standard Operating Procedures for all admissions operations functions
    • Manage application cycle preparation, including system updates, testing, and launch readiness
    • Coordinate cross-functional efforts to streamline processes between Admissions, Financial Aid, Registrar, and Marketing

Training and Staff Development
    • Serve as the primary trainer and resource for CRM and admissions systems across the Enrollment Management team
    • Develop training materials, documentation, and onboarding resources for new and existing staff
    • Lead regular training sessions to ensure consistent and effective system usage
    • Promote a culture of continuous learning and adaptability related to technology and operations

Collaboration and Support
    • Work closely with Admissions counselors and leadership to support recruitment initiatives through effective system use and communication strategies
    • Partner with Marketing to ensure alignment between CRM communications and broader messaging strategies
    • Support admissions events and key enrollment initiatives as needed
    • Collaborate with institutional stakeholders to ensure seamless integration of admissions processes across the student experience

Qualifications
Required
    • Bachelor's degree
    • Experience working with a CRM in higher education admissions or enrollment management
    • Demonstrated ability to manage complex systems, workflows, and data processes
    • Strong analytical skills with the ability to translate data into actionable insights
    • Experience training and supporting staff in the use of technology systems

Preferred
    • Master's degree
    • Experience serving as a CRM lead, administrator, or "power user"
    • Experience with system implementation, optimization, or major upgrades
    • Familiarity with enrollment management systems such as Jenzabar, Banner, or similar platforms

Knowledge, Skills, and Abilities
    • Strong strategic thinking with the ability to execute at a high operational level
    • Deep understanding of enrollment funnels, recruitment strategies, and student lifecycle management
    • Ability to manage multiple priorities and projects in a fast-paced environment
    • Excellent communication and collaboration skills across technical and non-technical audiences
    • High attention to detail with a commitment to data accuracy and process consistency
    • Problem-solving mindset with a focus on continuous improvement

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About Baptist Memorial

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Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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