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Admissions Operations Manager Jobs (NOW HIRING)

Castle Park

Admissions Supervisors

Riverside, CA · On-site

$18 - $19.50/hr

We're looking for an Admissions Supervisor to lead our frontline admissions team and help create ... Partner with leadership to manage labor hours, supplies, and operational costs * Act as a role ...

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Admissions Operations Manager information

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$31K

$58.8K

$91K

How much do admissions operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for admissions operations manager in the United States is $58,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Admissions Operations Manager, and why are they important?

To thrive as an Admissions Operations Manager, you need strong organizational skills, attention to detail, and experience in admissions processes, typically supported by a bachelor’s degree in education, business, or a related field. Familiarity with CRM systems, student information systems, and data reporting tools is commonly required. Excellent communication, leadership, and problem-solving abilities help you collaborate with teams and manage multiple priorities. These competencies are vital for ensuring efficient admissions workflows, data accuracy, and a positive applicant experience.

How does an Admissions Operations Manager typically collaborate with other departments within an educational institution?

An Admissions Operations Manager frequently works closely with departments such as IT, marketing, student services, and academic programs. Their role involves coordinating application workflows, ensuring accurate data management, and streamlining communication between teams to support prospective student enrollment. This collaboration helps maintain a seamless applicant experience, upholds compliance standards, and supports institution-wide goals. Strong cross-functional teamwork is essential for addressing operational challenges and implementing process improvements.

What does an Admissions Operations Manager do?

An Admissions Operations Manager oversees the administrative processes and systems that support student admissions at educational institutions. They manage application workflows, ensure data accuracy, streamline communication between departments, and implement best practices to improve efficiency. Their role often includes supervising admissions staff, analyzing application trends, and ensuring compliance with institutional and regulatory policies. This position is essential for maintaining a smooth and effective admissions process.

What is the difference between Admissions Operations Manager vs Admissions Coordinator?

AspectAdmissions Operations ManagerAdmissions Coordinator
Required CredentialsBachelor's degree, experience in operations or administrationHigh school diploma or associate's degree, some experience in admissions
Work EnvironmentOversees admissions processes, manages teams, and implements policiesAssists with application processing, schedules interviews, and communicates with applicants
Employer & Industry UsageUsed in higher education institutions, private schools, and training programsCommonly found in colleges, universities, and educational organizations
Search & Comparison IntentUnderstanding managerial roles in admissionsLooking for entry-level or support roles in admissions

The Admissions Operations Manager focuses on overseeing the entire admissions process, managing staff, and implementing policies. In contrast, the Admissions Coordinator handles day-to-day applicant communication and application processing. Both roles are essential in educational institutions but differ in responsibilities and seniority.

More about Admissions Operations Manager jobs
What cities are hiring for Admissions Operations Manager jobs? Cities with the most Admissions Operations Manager job openings:
What are the most commonly searched types of Admissions Operations jobs? The most popular types of Admissions Operations jobs are:
What states have the most Admissions Operations Manager jobs? States with the most job openings for Admissions Operations Manager jobs include:
What job categories do people searching Admissions Operations Manager jobs look for? The top searched job categories for Admissions Operations Manager jobs are:
Admissions Operations Manager jobs near you
Infographic showing various Admissions Operations Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,835 per year, or $28.3 per hour.
Senior Lead of Admissions Operations

Senior Lead of Admissions Operations

University at Buffalo

Buffalo, NY • On-site

$57K - $63K/yr

Full-time

Posted 16 days ago

University at Buffalo rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

337th of 544 rated colleges and universities

Job description

Posting Details
Position Information
Fiscal Year
2025-2026
Position Title
Senior Lead of Admissions Operations
Classification Title
Admissions Advisor
Department
GSE Office of Graduate Admissions
Posting Number
P260126
Posting Link
https://www.ubjobs.buffalo.edu/postings/62956
Employer
State
Bargaining Unit
08
Position Type
UUP Professional
Professional Appointment Term
Term
Salary Grade
SL3
Posting Detail Information
Position Summary
The Senior Lead of Admissions Operations provides independent leadership for the operational, technical, and compliance functions of the Graduate School of Education(GSE) Office of Graduate Admission, reporting to the Director of Enrollment Operations and Student Services. This position serves as the office's primary administrator of Slate, the Customer Relationship Management (CRM) system through which thousands of applications are processed each year, and exercises independent judgment in the design, configuration, and ongoing management of the backend operations on which the entire admissions function depends. The Senior Lead independently administers the New York State residency determination process for more than 600 newly admitted students annually, formally supervises front-line operations staff, and leads the annual audit and reconstruction of the office's application and operations data.
The role remains actively student-facing: the Senior Lead answers incoming calls and inquiries, provides preliminary advisement to prospective and admitted students, and offers guidance on program selection - applying a working knowledge of GSE's graduate offerings that distinguishes substantive advisement from routine information referral. Through collaboration with the Assistant Dean, Director, admissions staff, GSE faculty and departments, and the centralized Graduate Enrollment Services unit, the Senior Lead ensures that accurate, efficient, and high-quality service is delivered across all GSE graduate programs.
Key Responsibilities
Slate System Administration & Project ManagementServes as the GSE administrator for Slate, independently designing, building, testing, and maintaining the application forms, queries, reports, communications, decision workflows, and backend configurations that support application processing across all GSE graduate programs.
  • Leads multi-step technical projects to expand and improve system functionality - scoping requirements, sequencing work, and implementing changes across the admissions cycle without day-to-day supervision.
  • Leads the annual audit, cleanup, and reconstruction of application and operations data, identifying and resolving data-integrity issues that, left unaddressed, would compromise the processing of thousands of application records.
  • Diagnoses and resolves system errors and processing failures in a mission-critical environment, exercising independent judgment to determine root cause and corrective action.
  • Translates the operational needs of faculty and academic departments into Slate workflow and configuration changes, advising on feasibility and recommending solutions that govern the flow of applications through faculty review and decision-making.

New York State Residency Determination
  • Independently administers the NYS residency determination process for more than 600 newly admitted students each year - reviewing documentation, applying SUNY and New York State residency policy, and rendering determinations that carry direct tuition, financial, and compliance consequences for both the student and the University.
  • Interprets and applies evolving residency regulations, resolves complex and ambiguous cases, and maintains documentation sufficient to withstand audit.
  • Serves as the office's subject-matter expert on residency policy, advising staff, students, and academic departments.

Supervision & Staff Leadership
  • Serves as the formal supervisor of a front-line clerical staff member and student employees - setting priorities, assigning and directing work, training, evaluating performance, and providing ongoing mentorship.
  • Delegates and oversees the front-line service functions (inquiry management, telephone coverage, mail processing) handled by supervised staff, intervening directly on escalated or non-routine matters.
  • Trains admissions and operations staff on operational protocols, system procedures, and process changes.

Collaboration, Service & Communications
  • Works with admissions staff, communications staff, and GSE faculty to ensure admissions and admissions-related information is accurate, consistent, and transparent across all communication platforms.
  • Works alongside other GSE staff to respond to and manage the office's central email accounts and communication channels, ensuring inquiries are resolved or routed appropriately and that students receive timely, accurate information; personally manages complex and higher-level inquiries.
  • Maintains current expertise in admissions policy and CRM functionality; attends and contributes to training sessions and staff meetings.
  • Serves as a general member of the admissions team, supporting application review and recruitment initiatives and events, which may occasionally require work outside regular business hours and limited travel.
  • Performs other operational and administrative duties as assigned.

The Office of Graduate Admission seeks to meet and/or exceed specified enrollment goals by identifying, recruiting, and yielding the highest quality students whose personal, professional, and academic goals align with the core purpose of the Graduate School of Education-to inform and prepare a profession to positively shape human development, education, and the information environment in local, national, and global contexts.
About the Graduate School of EducationThe Graduate School of Education is a community of researchers, learners and professionals focused on big ideas and actions that result in state-of-the-art solutions to the most pressing education problems facing our world today. Our faculty and students form innovative collaborations and are engaged in research resulting in the discovery of new and cutting-edge learning experiences that move education forward. Their efforts are making an extraordinary impact in Buffalo and beyond. Our community embraces the need for change inside and outside our walls, securing our position as bold change-agents in education.
  • One of 13 schools at the University at Buffalo (a Research 1 member of the AAU), the Graduate School of Education is comprised of four departments offering eighty-five graduate programs, twenty-two advanced certificates, four undergraduate minors, one combined degree program featuring fourteen disciplines and seven centers and institutes.
  • We are committed to creating a diverse, inclusive, just and equitable community of faculty, students, staff and administrators where all feel welcomed, included, supported and empowered. Cultivating such an environment is essential to our roles as educators, scholars and leaders within our professions and communities.
  • Our award-winning faculty are engaged in groundbreaking research in a wide range of educational issues. Since 1931, over 20,000 students have graduated and moved on to successful careers as university presidents and administrators, principals, superintendents, psychologists, counselors, information specialists, librarians, teachers, faculty and outstanding researchers all around the world.

Learn more:
  • Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
  • Being a part of the University at Buffalo community.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
  • Bachelor's degree
  • 2 years relevant work experience
  • Ability to quickly learn and use University and external technology, including but not limited to Slate and Adobe CMS.
  • Outstanding oral, written and presentation skills, team and collaboration skills, and able to work with a variety of stakeholders, including faculty, staff and College leadership.
  • Commitment to equity, diversity, justice, and inclusion, with a demonstrated understanding of working with under-represented and historically marginalized populations.
  • Strong project management skills, ability to manage multiple projects concurrently and meet strict deadlines.
  • Business acumen, ethical behavior, problem-solving with minimal direction, ability to deliver high quality work in a timely manner.
  • Proven hands-on, functional proficiency in CRM administration including but not limited to management, programming, coding, querying, and analyzing information.

Preferred Qualifications
  • Master's degree in relevant disciplines like higher education administration, marketing or communications.
  • Proven hands-on administrative expertise in Slate or equivalent CRM tool for higher education.

Our University Community
Prodig+
No
Executive Position
No
Physical Demands
Driving Requirements
This position does not drive a university owned vehicle
Salary Range
$57,151 - $63,000
Additional Salary Information
Job Type
Full-Time
Campus
South Campus
Posting Alerts
Special Instructions Summary
Additional Information
Is a background check required for this posting?
No
Background Check Notification
Contact Information
Contact's Name
Ryan Taughrin
Contact's Pronouns
Contact's Title
Assistant Dean for Enrollment Management
Contact's Email
ryantaug@buffalo.edu
Contact's Phone
716-645-2110
Posting Dates
Posted
06/15/2026
Deadline for Internal Applicants
06/29/2026
Deadline for External Applicants
Open Until Filled
Date to be filled
07/16/2026
References
Number of References Required
3
Reference Cutoff Date
Instructions to Applicant

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