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Admissions Operations Manager Jobs (NOW HIRING)

Key Works

Admissions and Intake Manager

Seattle, WA · On-site

$7.5K - $80K/yr

The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance metrics, and operational strategies ...

Key Works

Admissions and Intake Manager

Seattle, WA · On-site

$7.5K - $80K/yr

The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance metrics, and operational strategies ...

George Washington University

$47K - $77K/yr

Manage decision notifications to all applicants using the Technolutions Slate CRM database. * Collaborate with the Associate Director to improve operational processes and admissions reporting.

Minnstate

$47K - $93K/yr

This position oversees application processing, workflow management, CRM and Student Information ... Lead admissions operational planning and annual cycle setup. * Design, document, and continuously ...

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Admissions Operations Manager information

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$31K

$58.8K

$91K

How much do admissions operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for admissions operations manager in the United States is $58,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an admissions operations manager, and why are they important?

To thrive as an Admissions Operations Manager, you need strong organizational skills, attention to detail, and experience in admissions processes, typically supported by a bachelor’s degree in education, business, or a related field. Familiarity with CRM systems, student information systems, and data reporting tools is commonly required. Excellent communication, leadership, and problem-solving abilities help you collaborate with teams and manage multiple priorities. These competencies are vital for ensuring efficient admissions workflows, data accuracy, and a positive applicant experience.

How does an admissions operations manager typically collaborate with other departments within an educational institution?

An Admissions Operations Manager frequently works closely with departments such as IT, marketing, student services, and academic programs. Their role involves coordinating application workflows, ensuring accurate data management, and streamlining communication between teams to support prospective student enrollment. This collaboration helps maintain a seamless applicant experience, upholds compliance standards, and supports institution-wide goals. Strong cross-functional teamwork is essential for addressing operational challenges and implementing process improvements.

What does an admissions operations manager do?

An Admissions Operations Manager oversees the administrative processes and systems that support student admissions at educational institutions. They manage application workflows, ensure data accuracy, streamline communication between departments, and implement best practices to improve efficiency. Their role often includes supervising admissions staff, analyzing application trends, and ensuring compliance with institutional and regulatory policies. This position is essential for maintaining a smooth and effective admissions process.

What is the difference between Admissions Operations Manager vs Admissions Coordinator?

AspectAdmissions Operations ManagerAdmissions Coordinator
Required CredentialsBachelor's degree, experience in operations or administrationHigh school diploma or associate's degree, some experience in admissions
Work EnvironmentOversees admissions processes, manages teams, and implements policiesAssists with application processing, schedules interviews, and communicates with applicants
Employer & Industry UsageUsed in higher education institutions, private schools, and training programsCommonly found in colleges, universities, and educational organizations
Search & Comparison IntentUnderstanding managerial roles in admissionsLooking for entry-level or support roles in admissions

The Admissions Operations Manager focuses on overseeing the entire admissions process, managing staff, and implementing policies. In contrast, the Admissions Coordinator handles day-to-day applicant communication and application processing. Both roles are essential in educational institutions but differ in responsibilities and seniority.

Is admissions an admissions operations manager job?

An admissions operations manager is a role responsible for overseeing the processes and systems related to student admissions, including managing application workflows, coordinating with departments, and ensuring compliance. This position often requires strong organizational skills, familiarity with admissions software, and leadership abilities. It is a specialized management role within educational institutions or organizations that handle admissions.
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Admissions Operations Manager jobs near you
Infographic showing various Admissions Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,835 per year, or $28.3 per hour.

Admissions and Intake Manager

Key Works

Seattle, WA • On-site

$7.5K - $80K/yr

Full-time

Re-posted 3 days ago

Job description

Description:

The Admissions and Intake Manager provides leadership and oversight for the Admissions, Intake, and Clinical Assessment functions. This position is responsible for ensuring a timely, efficient, and welcoming admissions and intake process while developing systems that support organizational growth, referral relationships, operational excellence, and an exceptional resident experience. The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance metrics, and operational strategies, and drives continuous process improvement across the front end of the organization.


Team Leadership

  • Supervise, coach, and develop Admissions, Intake, and Clinical Assessment staff
  • Foster collaboration across Admissions, Intake, Clinical, Health, RSS, Case Management, Utilization Review, Transportation, and Senior Leadership teams
  • Coordinate staffing schedules to ensure adequate coverage for admissions and intakes
  • Conduct regular team meetings focused on performance, collaboration, and continuous improvement
  • Ensure a welcoming, organized, and high-quality admissions and intake experience for residents, families, and referral partners


Admissions Operations

  • Oversee daily admissions operations and ensure timely response to all referrals and prospective residents
  • Monitor referral pipelines and admissions activity to maximize census opportunities
  • Develop and maintain relationships with referral sources, providers, hospitals, detox facilities, managed care organizations, and community partners
  • Assist with admissions activities during periods of high volume as needed


CRM, Data, and Systems Management

  • Serve as the departmental owner and subject matter expert for admissions CRM systems
  • Design, implement, and continuously improve CRM workflows, tracking systems, and reporting for referrals, admissions, conversion rates, referral sources, and census trends
  • Create dashboards and reports to support operational and strategic decision-making
  • Ensure accurate data collection and reporting to support organizational planning and growth


Intake Operations

  • Monitor intake quality, documentation, and customer experience
  • Collaborate with multiple departments to ensure readiness for incoming residents
  • Assist with intake activities as needed


Quality Improvement

  • Develop and standardize policies, procedures, and workflows across admissions and intake
  • Develop and monitor KPIs for admissions, intake, and referral performance to identify opportunities for improvement
  • Evaluate new technologies and operational practices that improve departmental performance
  • Lead implementation of approved operational improvements
Requirements:

Qualifications

Required:

  • Bachelor's degree (Master's preferred)
  • Experience supervising staff
  • Experience in behavioral healthcare admissions, business development, or healthcare operations
  • Experience with CRM implementation, management, or optimization
  • Strong understanding of admissions and intake workflows
  • Demonstrated experience leading operational improvement
  • Strong analytical and organizational skills
  • Exceptional interpersonal and communication abilities


Preferred

  • Licensed behavioral health professional (SUDP, LMHC, LICSW, LMFT, etc.)
  • Residential treatment experience
  • ASAM familiarity
  • Experience with Salesforce, HubSpot, Kipu CRM, Zoho, Microsoft Dynamics, or similar CRM platforms
  • Experience developing dashboards and performance metrics
  • Lean, Six Sigma, or process improvement experience