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Admissions Operations Manager information

What does an admissions operations manager do?

An Admissions Operations Manager oversees the administrative processes and systems that support student admissions at educational institutions. They manage application workflows, ensure data accuracy, streamline communication between departments, and implement best practices to improve efficiency. Their role often includes supervising admissions staff, analyzing application trends, and ensuring compliance with institutional and regulatory policies. This position is essential for maintaining a smooth and effective admissions process.

How does an admissions operations manager typically collaborate with other departments within an educational institution?

An Admissions Operations Manager frequently works closely with departments such as IT, marketing, student services, and academic programs. Their role involves coordinating application workflows, ensuring accurate data management, and streamlining communication between teams to support prospective student enrollment. This collaboration helps maintain a seamless applicant experience, upholds compliance standards, and supports institution-wide goals. Strong cross-functional teamwork is essential for addressing operational challenges and implementing process improvements.

What are the key skills and qualifications needed to thrive as an admissions operations manager, and why are they important?

To thrive as an Admissions Operations Manager, you need strong organizational skills, attention to detail, and experience in admissions processes, typically supported by a bachelor’s degree in education, business, or a related field. Familiarity with CRM systems, student information systems, and data reporting tools is commonly required. Excellent communication, leadership, and problem-solving abilities help you collaborate with teams and manage multiple priorities. These competencies are vital for ensuring efficient admissions workflows, data accuracy, and a positive applicant experience.

What is the difference between Admissions Operations Manager vs Admissions Coordinator?

AspectAdmissions Operations ManagerAdmissions Coordinator
Required CredentialsBachelor's degree, experience in operations or administrationHigh school diploma or associate's degree, some experience in admissions
Work EnvironmentOversees admissions processes, manages teams, and implements policiesAssists with application processing, schedules interviews, and communicates with applicants
Employer & Industry UsageUsed in higher education institutions, private schools, and training programsCommonly found in colleges, universities, and educational organizations
Search & Comparison IntentUnderstanding managerial roles in admissionsLooking for entry-level or support roles in admissions

The Admissions Operations Manager focuses on overseeing the entire admissions process, managing staff, and implementing policies. In contrast, the Admissions Coordinator handles day-to-day applicant communication and application processing. Both roles are essential in educational institutions but differ in responsibilities and seniority.

Is admissions an admissions operations manager job?

An admissions operations manager is a role responsible for overseeing the processes and systems related to student admissions, including managing application workflows, coordinating with departments, and ensuring compliance. This position often requires strong organizational skills, familiarity with admissions software, and leadership abilities. It is a specialized management role within educational institutions or organizations involved in student recruitment.

What are the most commonly searched types of Admissions Operations jobs in Massachusetts?

The most popular types of Admissions Operations jobs in Massachusetts are:

What are popular job titles related to Admissions Operations Manager jobs in Massachusetts?

For Admissions Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Admissions Operations Manager jobs in Massachusetts look for?

The top searched job categories for Admissions Operations Manager jobs in Massachusetts are:

Admissions Operations Manager jobs near you

GRADUATE ADMISSIONS OPERATIONS & DATA MANAGER, LAW Communications & Marketing

Boston University

Boston, MA • On-site

$71K - $78K/yr

Full-time

Re-posted yesterday

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

211th of 627 rated colleges and universities

Job description


The BU Law Communications, Marketing & Graduate Admissions Office seeks an experienced Graduate Admissions Operations & Data Manager to join a talented team of professionals who are spearheading efforts to optimize enrollments in BU Laws LLM, master's degree, and certificate programs and advance the law schools reputation as one of the nation's top law schools. This role is responsible for data collection, maintenance, analysis, and reporting for applicants at each stage of the enrollment funnel and for optimizing the function of the various tools and technologies such operations require. They manage the electronic application process for all candidates and maintain individual candidates' application, scholarship, and admission records, performing all necessary database functions to ensure accuracy of applicant records and integrity of enrollment funnel data. Additionally, this role holds primary responsibility for ensuring that international applicants have submitted required visa-related documents, that their status is updated accordingly in the system of record, and that electronic records are transferred to the university's international student office for timely updates to SEVIS records and the delivery of immigration documents for visa processing.
The manager is the main liaison with the university's central graduate enrollment office for graduate program enrollment data and is responsible for the integrity of data that migrates between the admissions CRM, Slate, the university's student information system, and the international student office. They engage in data analysis and reporting to discover actionable insights, supporting the maintenance and optimization of predictive admission and scholarship models that inform enrollment management strategies. They also troubleshoot and resolve technical issues related to admissions, marketing, and recruitment technology solutions and maintain documentation for all operational processes. In addition, the Manager serves as a primary resource to prospective students, responding to prospective student inquiries via emails and phone calls and participating in recruitment activities including virtual information sessions. They also train department staff and student workers on the proper use of database and technology systems
Required Skills
  • Bachelor's degree in Business Analytics, Management Information Systems, Data Analytics with a business focus or related degree required; masters degree strongly preferred.
  • 3-5 years related post-degree experience required; experience in higher education admissions strongly preferred.
  • Demonstrated knowledge of data analytics and reporting, with the ability to synthesize data, draw conclusions, and provide actionable insights.
  • Experience using historical data to project future results and forecast enrollments and revenue.
  • Proficient with technology, particularly database systems; data analysis and reporting tools with the ability to learn new systems swiftly.
  • Experience with higher education technology platforms preferred.
  • Must have excellent organizational, analytical, and problem-solving skills, as well as solid communication, customer service, and interpersonal skills.
  • Strong attention to detail and the ability to multitask is required.
  • Advanced knowledge of Microsoft Excel preferred.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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About Boston University

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Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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