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How much do administrative operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for administrative operations in the United States is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.24 per hour, depending on experience, location, and employer.

What is administrative operations?

Administrative operations refer to the day-to-day activities and processes that support the functioning and efficiency of an organization. This includes tasks like managing office supplies, handling correspondence, scheduling meetings, organizing files, maintaining records, and supporting other departments. Administrative operations professionals ensure that business processes run smoothly, allowing other teams to focus on their core responsibilities. Their work is vital for maintaining organization, compliance, and productivity within a company.

What are the key skills and qualifications needed to thrive in administrative operations, and why are they important?

To thrive in Administrative Operations, you need strong organizational, multitasking, and problem-solving abilities, often supported by a degree in business administration or a related field. Familiarity with office management software such as Microsoft Office Suite, project management tools, and sometimes ERP systems is typically required. Excellent communication, attention to detail, and adaptability are standout soft skills for this role. These capabilities ensure smooth workflow, efficient resource management, and effective support for organizational objectives.

What are some common challenges faced by professionals in administrative operations, and how can they be effectively managed?

Professionals in Administrative Operations often encounter challenges such as managing competing priorities, streamlining processes, and adapting to rapidly changing organizational needs. Effective time management, clear communication, and a proactive approach to problem-solving are essential for navigating these obstacles. Many teams use project management tools and regular check-ins to ensure alignment and maintain workflow efficiency. Building strong relationships with colleagues across departments also helps in addressing issues promptly and fostering a collaborative environment.

What is the difference between Administrative Operations vs Administrative Assistant?

AspectAdministrative OperationsAdministrative Assistant
Primary ResponsibilitiesOversees administrative processes, manages workflows, improves operational efficiencyPerforms clerical tasks, schedules appointments, supports daily office functions
Required SkillsProcess management, organizational skills, problem-solving, communicationCommunication, organization, basic computer skills, customer service
Work EnvironmentOften in managerial or team lead roles within organizationsOffice settings, supporting managers or teams
CredentialsTypically requires experience in operations or administration, sometimes a degreeHigh school diploma or equivalent, relevant experience

Administrative Operations focuses on managing and improving administrative processes within an organization, often involving strategic oversight. In contrast, Administrative Assistants handle day-to-day clerical tasks and support staff. While both roles require organizational skills, Administrative Operations roles demand a broader understanding of workflows and process management, making them more strategic in nature.

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Administrative Operations jobs near you
Infographic showing various Administrative Operations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,528 per year, or $23.3 per hour.

Administrative Operations Coordinator

The Black Mental Health Corporation

Cleveland, OH

$39K - $51K/yr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

Job description

Administrative Operations Coordinator Job Description

Our Mission:

The Black Mental Health Corporation strives to provide excellent, quality mental health care to underserved communities. It is the goal of The Black Mental Health Corporation to rebuild these communities, one family at a time through excellent mental health, community based and social assistance services.

Our History:

TBMHC was created by founder Desmond Yanamayu with black people in mind, after realizing this diverse population experiences challenges and struggles that are unique from many other racial/ethnic groups. Because of this, he wanted to create a space where black people could feel comfortable getting counseling with someone who understood their issues. Even still, The Black Mental Health Corporations services are open to people of all ethnicities and racial backgrounds.

Join us at The Black Mental Health Corporation, where we strive to create a supportive environment for all individuals, with a special focus on the unique challenges faced by the Black community. We welcome candidates from all ethnicities and backgrounds who are committed to making a difference in the lives of children, adolescents, and families.

Values:

T - Transparency

We operate with honesty, openness, and integrity in every interaction-with our clients, our team, and our community. We believe trust is built through clear communication and ethical practices.

B - Belonging

We create safe spaces where clients and staff feel valued, seen, and respected. We honor the lived experiences of Black individuals and all marginalized communities, fostering an environment of inclusion and cultural humility.

M - Mission-Driven

Every decision we make is rooted in our mission to provide high-quality, culturally responsive mental health care. We are committed to empowering individuals, strengthening families, and uplifting our community.

H - Healing-Centered

We approach our work through a healing-centered lens-acknowledging trauma, celebrating resilience, and supporting holistic wellness for clients and team members alike.

C - Collaboration

We believe that collective impact is greater than individual effort. We build strong partnerships within our organization and the community to provide the best possible care and promote mental health equity.

Position Summary

The Administrative Operations Coordinator provides high-level front and back-office support across multiple areas of the agency including HR, compliance, operations, and internal systems. This role is crucial to the daily functioning of the agency. You'll be the go-to person behind the scenes, partnering closely with the client services coordinator, leadership, our clients, and various departments.

This is a role for someone who loves to create structure, processes, and takes pride in making complex operations flow with ease.

Key Responsibilities

General Office Administration

  • Perform clerical tasks: filing, scanning, data entry, photocopying, faxing.
  • Maintain a clean and welcoming administrative and reception area.
  • Take minutes at internal meetings and help manage agency communications.

Human Resources & Hiring

  • Maintain BambooHR: Upload HR documentation, certifications, and training records.
  • Track employee credentials and conduct monthly exclusion checks and license validations.
  • Coordinate hiring logistics: schedule interviews, run background checks, gather onboarding documents, and conduct reference calls.
  • Create ID badges and manage onboarding workflows

Compliance & Documentation

  • Assist in CARF accreditation prep, internal audits, and policy updates.
  • Manage shared drives and internal documentation in Google Workspace.
  • Ensure HIPAA-compliant email triage and digital storage practices.
  • Conduct ongoing compliance tracking and documentation.
  • Compile and process quality assurance surveys.

Administrative & Operational Support

  • Manage company calendars and schedule high-priority meetings for the clinical director and practice manager.
  • Maintain accurate vendor directories and associate contact records.
  • Order and track inventory, supplies, and manage reimbursement spreadsheets.
  • Create and manage Google Sheets for expense tracking and reporting.
  • Run operational reports (caseloads, billing, high balances, etc.)

Cross Functional Role Responsibilities

You will work in close relation to the Client Services Coordinator to:

  • Create and maintain Internal referral processes.
  • Conduct client registration, scheduling, and discharges.
  • Pre-authorizations and insurance verification support.
  • Respond to inquiries, answer phones, direct messages appropriately.
  • Handle medical records with high confidentiality and legal awareness.
  • Coordinate shared inboxes and streamline communication between departments.
  • Other duties as assigned.

Qualifications

  • 2+ years of experience in a behavioral health office or healthcare administrative setting required.
    High school diploma or equivalent required; Bachelor's degree preferred.
  • Bonus: Education in healthcare administration, human resources, or psychology.
  • Knowledge of medical terminology, HIPAA, and insurance billing basics.
  • Strong computer skills: Apple/IOS computers, Google workspace, MS Office, Athena EHR.
  • Strong understanding of healthcare/behavioral health compliance standards.
  • Exceptional attention to detail, time management, and confidentiality.

Ideal Candidate Traits

  • Highly organized and independent with excellent follow-through.
  • Tech-comfortable, detail-oriented, and thrives on system optimization.
  • Loves creating SOPs, refining workflows, and getting things done on time.
  • Enjoys working in service of a mission and being the go-to for "how things work."

Benefits

  • Competitive hourly pay based on experience and qualifications.
  • Health, dental, and vision insurance.
  • Paid professional development and training opportunities.
  • Engaged, diverse, and supportive team environment.
  • Opportunities for internal advancement and cross-training.


Tags #CompassHealth #SignatureHealth #ApplewoodCenters #CareAlliance #BlackMentalHealth #ClevelandJobs #BehavioralHealthAdmin #HealthcareJobs #CARFAccreditation #HRandCompliance #Bellefaire #frontline #ohioguidestone

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