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Account Manager Jobs in Springfield, MA (NOW HIRING)

Direct Hire Global

Be Seen First

Sales Account Manager

Westfield, MA · On-site

$55K - $58K/yr

We are seeking a Sales Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: * Present and sell company products and ...

Stark Tech

Account Manager II

Hartford, CT

Job Requirements The Account Manager - Physical Security works primarily in the field and partners closely with inside sales, engineering, and operations to develop and deliver access control, video ...

Stark Tech

Account Manager II

East Granby, CT

Job Requirements The Account Manager - Physical Security works primarily in the field and partners closely with inside sales, engineering, and operations to develop and deliver access control, video ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · On-site +1

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Hartford, CT · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

The Grey Group

Territory Account Manager

Hartford, CT · On-site

... new accounts • Develop strategic plan to increase business • Market encompasses sales to distributors & end users • Reports to Sales Manager • Base salary, commission, car allowance ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Springfield, MA

Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Springfield, MA? The most popular types of Account jobs in Springfield, MA are:
What job categories do people searching Account Manager jobs in Springfield, MA look for? The top searched job categories for Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Account Manager jobs? Cities near Springfield, MA with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.
Sales Account Manager

Sales Account Manager

Direct Hire Global

Westfield, MA • On-site

$55K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

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Job description

We are seeking a Sales Account Manager to join our team! You will resolve customer questions and offer solutions to drive company revenue.

Responsibilities:

  • Present and sell company products and services to new and existing customers
  • Pricing product, working with Sales team
  • Resolve customer inquiries and complaints
  • keep customers aware of latest developments
  • Follow through on the point of sale up to delivery

​Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Bachelor's degree in Business ( a plus )
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented

Company Description

Direct Hire Global offers each specific applicant an opportunity to express their talents, skills and knowledge. Our goal is to find the right fit that best suit you and your family's needs. Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a lasting career full of opportunities. "We are placing great people with great companies."