1

Account Director Jobs in Springfield, MA (NOW HIRING)

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

Account Manager

Easthampton, MA · On-site

$70 - $100/hr

Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise. * Aware and in pursuit of opportunities for ...

Director National Accounts

Hartford, CT · On-site

$125K - $156K/yr

Job Purpose The Director of National Accounts is responsible for developing and leading national sales and service operations to meet or exceed assigned revenue, bookings, and profitability goals.

Various medical plans, dental, vision, flexible spending accounts, direct deposit. Basic life, LTD, 401k discretionary match. Other voluntary benefits include: Identity theft protection. DISCLAIMER ...

Reporting to the Director of Sales, the Account Executive will be responsible for full cycle sales, from procuring and maintaining clients to providing an in-depth analysis of needs, submitting ...

Reporting to the Director of Sales, the Account Executive will be responsible for full cycle sales, from procuring and maintaining clients to providing an in-depth analysis of needs, submitting ...

Account Executive

Windsor, CT · On-site

$75 - $90/hr

CT South Windsor - South Windsor, CT 06074 Position Type: Full Time Salary Range: $75,000.00 - $90,000.00 Salary/year Reporting to the Director of Sales, the Account Executive will be responsible for ...

next page

Showing results 1-20

Account Director information

See Springfield, MA salary details

$56.9K

$110.3K

$184.9K

How much do account director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for account director in Springfield, MA is $110,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $119,200.00 per year, depending on experience, location, and employer.

What is an account director?

An Account Director is a senior-level professional responsible for overseeing client relationships and managing key accounts within an organization, typically in advertising, marketing, or public relations agencies. They act as the main point of contact between clients and the agency, ensuring client needs are met and campaigns are delivered successfully. Account Directors also lead account teams, develop strategic plans, and work to grow client business while maintaining high satisfaction levels. Their role requires strong leadership, communication, and problem-solving skills, as well as deep industry knowledge.

What does an account director do?

An account director is responsible for managing a group of clients on behalf of a company or advertising agency. In this career, your job duties include making sure that the accounts are profitable, responding to any issues reported by the clients of those accounts, and ensuring that delivery of products and services to that account occur promptly. The qualifications needed for a career as an account director include a bachelor’s degree in business management. You need strong communications skills and a creative mind.

What are the key skills and qualifications needed to thrive as an account director, and why are they important?

To thrive as an Account Director, you need a strong background in client relationship management, strategic planning, and business development, often supported by a degree in marketing, communications, or a related field. Familiarity with CRM software, project management tools, and analytics platforms is typically expected. Exceptional leadership, negotiation, and communication skills help build trust and foster collaboration with clients and internal teams. These skills ensure client satisfaction, drive revenue growth, and maintain long-term business partnerships.

How does an account director typically balance client expectations with internal team capabilities?

As an Account Director, you play a crucial role in bridging client needs with your agency’s resources. This often involves clear communication to set realistic timelines and budgets, as well as proactively managing scope and deliverables. You’ll regularly collaborate with project managers, creative teams, and department leads to ensure deliverables align with both client expectations and your organization’s capabilities. Successful Account Directors are adept at negotiating priorities, addressing challenges early, and maintaining transparency to foster trust on all sides.

How much is an account director paid?

An account director's salary typically ranges from $80,000 to $180,000 annually, depending on experience, industry, and location. Senior account directors or those in large firms may earn higher compensation, often supplemented with bonuses and benefits.

Is an account director a high position?

An account director is a senior leadership role responsible for managing client accounts and overseeing account teams. It is generally considered a high-level position within marketing, advertising, or sales organizations, often requiring extensive experience and strategic skills.

What are the most commonly searched types of Account jobs in Springfield, MA?

The most popular types of Account jobs in Springfield, MA are:

What job categories do people searching Account Director jobs in Springfield, MA look for?

The top searched job categories for Account Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Account Director jobs?

Cities near Springfield, MA with the most Account Director job openings:

Infographic showing various Account Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $112,947 per year, or $54.3 per hour.

$260K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

113th of 209 rated real estate companies


Job description

Job Title

Sr. Account Director

Job Description Summary

The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility.
Manages the day-to-day client relationship of one or more client accounts in multiple geographic regions within Global Occupier Services (GOS) across two or more service lines below:
1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)
2. Project & Development Services
3. Transaction Management
4. Portfolio Administration
5. Portfolio and Workplace Strategy
The Sr. Account Director is typically responsible for between five and ten million dollars in revenue.
This position provides management across all aspects of the accounts including, but not limited to:
1. Service Delivery Excellence (including innovation, best practices etc.)
2. Client Experience & Relationship Management
3. Talent Management and Team Development
4. Financial Performance (including P&L, contract expansion / renewals etc.)

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Obtain a thorough understanding of the client's business goals and strategies to align real estate services
    with these objectives
  • Implement the overall vision, strategy and measurement metrics to the applicable service lines
  • Develop and maintain strong client relationships
  • Implement and manage account governance process
  • Provide disciplined contract management to meet superior delivery of all contract deliverables
  • Identify existing and new opportunities for enhancing service solutions and capabilities
  • Assist with risk mitigation and dispute resolution for client and C&W
  • Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc.
  • Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc.
  • Develop and maintain account P&L management, profitability and overall financial performance
  • Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
  • Ensure quantitative and qualitative analytics and evidenced-based decision making

KEY COMPETENCIES

1. Leadership

2. Customer Relationship Management

3. Technical Skills

4. Organization Design & Management Skills

5. Communication (oral and written)

6. Matrix Organization / Business Partner Skills

7. Presentation Skills

8. Business Acumen

IMPORTANT EDUCATION

  • Bachelor's degree required
  • Master's degree or MBA preferred

IMPORTANT EXPERIENCE

  • Minimum of 10 years at management level or other similar capacity
  • Experience in directly leading and managing teams, and managing people-managers
  • Client, P&L and contract management experience
  • Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and
    Strategic Consulting.
  • In-depth understanding of the business impact of technical contributions

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 221,000.00 - $260,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

What Cushman & Wakefield employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom