ZipRecruiter

Log In

1

Account Director Jobs in Springfield, MA (NOW HIRING)

Epiroc Drilling Solutions, LLC

Account Representative

Ludlow, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct deposit * Tuition reimbursement program * Paid Vacation * Paid Sick Time Join Our Team as a Account Representative at Epiroc! The focus of this Account Representative role is on growing market ...

CBRE

Alliance Director

Hartford, CT · On-site

The Alliance Director will manage a P&L, lead a team of 8 FTEs (including 3 direct reports), and ... Expanding the scope of services and growing the account in place This role requires approximately ...

Wolters Kluwer

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product ...

Wolters Kluwer

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product ...

Hilbgroup

Commercial Lines Account Manager

Longmeadow, MA · Hybrid

$75K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Process policy changes as directed by producer or insured. Review endorsement documents issued by ... Monitor billing and cancellation status of accounts * Generate proof of insurance upon request on ...

Wolters Kluwer

Account & Relationship Manager

Glastonbury, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product ...

CBRE Group, Inc.

Alliance Director

Hartford, CT · On-site

$180 - $240/hr

Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly. * Conduct regular status and strategy meetings with the client's management to ...

River Valley Counseling

Director of Finance

Springfield, MA · On-site

$110K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director of Finance provides strategic and operational financial leadership for River Valley ... Oversee daily cash management, bank-account controls, wire transfers, electronic payments, and ...

Smiths Group

Sales Account Manager

Springfield, MA · On-site

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining ... Self-Starter and highly motivated to achieve results with minimal direct supervision. * Ability to ...

John Crane

Sales Account Manager

Hartford, CT

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining ... Self-Starter and highly motivated to achieve results with minimal direct supervision. * Ability to ...

New

previous pagenext page

Showing results 21-40

All JobsAccount JobsAccount Director JobsAccount Director Jobs in Springfield, MA

Account Director information

See Springfield, MA salary details

$58.3K

$112.9K

$189.3K

How much do account director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for account director in Springfield, MA is $112,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,700.00 and $122,100.00 per year, depending on experience, location, and employer.

What is an account director?

An Account Director is a senior-level professional responsible for overseeing client relationships and managing key accounts within an organization, typically in advertising, marketing, or public relations agencies. They act as the main point of contact between clients and the agency, ensuring client needs are met and campaigns are delivered successfully. Account Directors also lead account teams, develop strategic plans, and work to grow client business while maintaining high satisfaction levels. Their role requires strong leadership, communication, and problem-solving skills, as well as deep industry knowledge.

What does an account director do?

An account director is responsible for managing a group of clients on behalf of a company or advertising agency. In this career, your job duties include making sure that the accounts are profitable, responding to any issues reported by the clients of those accounts, and ensuring that delivery of products and services to that account occur promptly. The qualifications needed for a career as an account director include a bachelor’s degree in business management. You need strong communications skills and a creative mind.

What are the key skills and qualifications needed to thrive as an account director, and why are they important?

To thrive as an Account Director, you need a strong background in client relationship management, strategic planning, and business development, often supported by a degree in marketing, communications, or a related field. Familiarity with CRM software, project management tools, and analytics platforms is typically expected. Exceptional leadership, negotiation, and communication skills help build trust and foster collaboration with clients and internal teams. These skills ensure client satisfaction, drive revenue growth, and maintain long-term business partnerships.

How does an account director typically balance client expectations with internal team capabilities?

As an Account Director, you play a crucial role in bridging client needs with your agency’s resources. This often involves clear communication to set realistic timelines and budgets, as well as proactively managing scope and deliverables. You’ll regularly collaborate with project managers, creative teams, and department leads to ensure deliverables align with both client expectations and your organization’s capabilities. Successful Account Directors are adept at negotiating priorities, addressing challenges early, and maintaining transparency to foster trust on all sides.

How much is an account director paid?

An account director's salary typically ranges from $80,000 to $180,000 annually, depending on experience, industry, and location. Senior account directors or those in large firms may earn higher compensation, often supplemented with bonuses and benefits.

Is an account director a high position?

An account director is a senior leadership role responsible for managing client accounts and overseeing account teams. It is generally considered a high-level position within marketing, advertising, or sales organizations, often requiring extensive experience and strategic skills.
More about Account Director jobs

What are the most commonly searched types of Account jobs in Springfield, MA?

The most popular types of Account jobs in Springfield, MA are:

What job categories do people searching Account Director jobs in Springfield, MA look for?

The top searched job categories for Account Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Account Director jobs?

Cities near Springfield, MA with the most Account Director job openings:

Account Director jobs near you
Infographic showing various Account Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $112,947 per year, or $54.3 per hour.

Account Manager- Employee Benefits

Insurance Office of America

Hartford, CT • On-site

Full-time

Medical, Retirement

Re-posted 29 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote/ Eastern and Central Times Zones Only | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 

Supporting: Shared Services - provides service support to other IOA account teams during their first 3-6 months with account management and service.
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Insurance Office Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply