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Account Associate Jobs in Springfield, MA (NOW HIRING)

Town of Manchester

Account Associate

Manchester, CT · On-site

$53K - $57K/yr

Maintains records of customer accounts and analyzes and prepares summary reports. Enter and ... Associate's degree preferred. Experience with Outlook, Access, Excel, and Munis a plus. THE ABOVE ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

Elara Caring

Associate Account Executive

Chicopee, MA · On-site

Associate Account Executive At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

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All JobsAccount Associate JobsAccount Associate Jobs in Springfield, MA

Account Associate information

See Springfield, MA salary details

$29.4K

$56.6K

$77.7K

How much do account associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account associate in Springfield, MA is $56,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $64,300.00 per year, depending on experience, location, and employer.

How does an Account Associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

What Is an Account Associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What are the key skills and qualifications needed to thrive as an Account Associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

What does an Account Associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.
More about Account Associate jobs
What are the most commonly searched types of Account jobs in Springfield, MA? The most popular types of Account jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Account Associate jobs? Cities near Springfield, MA with the most Account Associate job openings:
Account Associate jobs near you
Infographic showing various Account Associate job openings in Springfield, MA as of May 2026, with employment types broken down into 83% Full Time, 11% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,615 per year, or $27.2 per hour.

Account Associate

Town of Manchester

Manchester, CT • On-site

$53K - $57K/yr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

This posting is specific to the Assessment Office and primarily involves administrative support and customer service duties through phone, front counter, and email communications. The role generally does not involve handling money or processing payments.

ESSENTIAL JOB FUNCTIONS

Performs various clerical, accounting and recordkeeping tasks.

Prepares various reports, receives cash, processes payments and posts journal entries.

Verifies the accuracy, completeness and consistency of accounting information.

Prepare general correspondence, bills, and vouchers.

Maintains records of customer accounts and analyzes and prepares summary reports.

Enter and retrieve data from the computer or other devices using various software systems.

OTHER JOB FUNCTIONS

May provide information to the public regarding departmental programs and answer telephone inquiries.

May receive monies of a significant proportion from the public, including processing of electronic payments.

May input payroll.

May record property transfers, process certificates and apply statutory exemptions.

May record disbursements, expenses and other payments.

May use proprietary software systems to accomplish various tasks.

Performs other duties as assigned.

DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of basic clerical, billing and recordkeeping procedures.

Ability to use computers with a variety of software programs, including Microsoft Word, Excel, and Munis.

Ability to review the work of others.

Ability to establish and maintain effective working relationships with employees and the public.

PHYSICAL AND MENTAL EFFORT/ENVIRONMENTAL AND WORKING CONDITIONS

Must be mobile and able to push and pull objects at less than 20 pounds. Able to sit for prolonged periods. Able to perform manipulative tasks such as writing, collating, using a calculator, and skills which require hand-eye coordination, such as using a computer.

Must be able to see objects closely, as in typing or reading a document. Able to hear normal sounds with background noise, distinguish voice patterns, and communicate through speech, as in using a telephone.

Must be able to concentrate on fine details with constant interruption, attend to tasks for 45–60 minutes at a time, remember multiple assignments given over long periods of time, and understand the theories behind several related concepts.

Ability to work professionally with co-workers, supervisors, customers and the public at large.

May be exposed to dust, fluctuations in inside temperatures and electro-magnetic radiation as in computer screens.

MINIMUM TRAINING AND EXPERIENCE

Graduation from high school or equivalent plus two (2) years’ experience in basic accounting, recordkeeping or administrative work. Associate’s degree preferred. Experience with Outlook, Access, Excel, and Munis a plus.

THE ABOVE DESCRIPTION IS ILLUSTRATIVE. IT IS INTENDED AS A GUIDE FOR PERSONNEL ACTIONS AND MUST NOT BE TAKEN AS A COMPLETE ITEMIZATION OF ALL FACETS OF ANY JOB.

Company Description

The Town of Manchester is a vibrant and diverse community with an array of public services that reflect a set of values shared by its residents and leaders committed to bringing Manchester into the 21st century as an up-and-coming community that cares about its residents, its children, its schools and parks, its roads and utilities, and the health and safety of the Manchester Community.

Town of Manchester’s employees are essential to the town’s ability to provide quality services to the community. It is our goal to attract a diverse, and well-qualified workforce that are representative of our residents to bring their experience and expertise to join our team.

Come take a look at what is happening in the Town of Manchester https://www.youtube.com/@manchestercttown

Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Voluntary Vision Insurance
  • 14-Paid Holidays
  • Alternative Workweek Schedule Eligible
  • Sick Time
  • Annual Leave
  • Paid Parental Leave
  • Defined Contribution Plan with 6% employer match
  • Tuition Reimbursement & loan repayment assistance
  • Access to fitness center
  • The Town of Manchester is an eligible Public Service Loan Forgiveness (PSLF) employer.