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Account Associate Jobs in Chelsea, MA (NOW HIRING)

Datavant

Account Associate, Provider

Boston, MA

$51K - $70K/yr

The Account Associate role is designed to provide foundational experience in account management, healthcare operations, customer relationship management, and cross-functional collaboration, with ...

Welch's

Customer Account Associate

Waltham, MA · Hybrid

$51K - $69K/yr

Position Summary We're looking for a Customer Account Associate to oversee the end-to-end order management process and serve as a key point of contact for customer relationships related to ordering ...

Presidio

Associate Account Manager, Cloud

Woburn, MA · Hybrid

$134K - $140K/yr

The Role Presidio Associate Account Manager, Digital Sales is a full-cycle sales role within Presidio's Digital Sales organization focused on selling cloud and digital solutions to customers in the ...

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All JobsAccount Associate JobsAccount Associate Jobs in Chelsea, MA

Account Associate information

See Chelsea, MA salary details

$32.1K

$61.7K

$84.8K

How much do account associate jobs pay per year?

As of Jul 29, 2026, the average yearly pay for account associate in Chelsea, MA is $61,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $70,100.00 per year, depending on experience, location, and employer.

How does an Account Associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

Can you make $500,000 a year as an accountant?

Account associates typically earn salaries well below $500,000 annually, with most earning between $50,000 and $80,000 depending on experience, location, and industry. Achieving a $500,000 annual income generally requires advanced roles such as senior accountants, financial managers, or partners in accounting firms, often supplemented by bonuses, profit sharing, or ownership stakes.

What is the work of account associate?

An account associate is responsible for managing client accounts, providing customer service, processing transactions, and supporting sales efforts. They often use CRM software and need strong communication skills to maintain client relationships and ensure account satisfaction.

What Is an Account Associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What do account associates do?

Account associates handle client accounts by managing communications, processing transactions, and ensuring customer satisfaction. They often use customer relationship management (CRM) software and need strong organizational and communication skills to support sales and account retention efforts.

What are the key skills and qualifications needed to thrive as an Account Associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

Is accounting associate a stressful job?

An accounting associate role can involve deadlines, accuracy, and attention to detail, which may contribute to stress levels. However, the job typically follows standard office hours and involves routine tasks, making it manageable for many professionals. Stress levels can vary based on workload, company environment, and individual skills in time management and organization.

What does an Account Associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.
More about Account Associate jobs
What are the most commonly searched types of Account jobs in Chelsea, MA? The most popular types of Account jobs in Chelsea, MA are:
What cities near Chelsea, MA are hiring for Account Associate jobs? Cities near Chelsea, MA with the most Account Associate job openings:
Account Associate jobs near you
Infographic showing various Account Associate job openings in Chelsea, MA as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $61,735 per year, or $29.7 per hour.

Account Associate, Provider

Datavant

Boston, MA

$51K - $70K/yr

Full-time

Posted 19 days ago

Datavant rating

7.0

Company rating: 7.0 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

154th of 230 rated it services

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

The Account Associate serves as an operational and customer support partner to the Account Management organization, helping drive customer satisfaction, workflow execution, issue resolution, and account coordination across Datavant's model accounts.

This role works closely with Account Managers and cross-functional operational teams to manage customer needs, coordinate escalations, maintain account documentation, monitor operational performance indicators, and ensure timely follow-through on customer-impacting activities.

The Account Associate role is designed to provide foundational experience in account management, healthcare operations, customer relationship management, and cross-functional collaboration, with opportunities for growth into future developmental Account Management roles within Datavant.

Key Responsibilities:

  • Provide operational and coordination support for our provider accounts in partnership with Account Managers
  • Develop ability to assess customer satisfaction, retention risk identification, and assist with issue communication
  • Submission/management of support tickets for issues related to access, IT, site IDs, etc.
  • Manage customer-facing escalations as initial point of contact and coordinate internal response via emails, setting up meetings, and follow ups to lead to issue resolution
  • Monitor and track outstanding customer issues, escalations and operational requests to ensure timely resolution and communication.
  • Assist in successful execution of projects by coordinating activities across IT/Development, Finance, Growth, Operations, and Account Management teams.
  • Manage creation/changes to SOPs, workflows, job aids, and operational documentation
  • Conduct and review reporting related to KPIs to identify trends, risks, or follow-up opportunities
  • Manage provisioning/access for current and new clients during implementation
  • Maintain accurate account documentation, health indicators, and risk flags
  • Support recurring customer communications including operational updates, issue follow-ups, and outage notifications.
  • Identify recurring workflow challenges or operational gaps to create opportunities for process improvement
  • Manage billing issue resolution in partnership with Finance
  • Other duties as assigned

Qualifications:

  • Bachelor's degree in Business, Healthcare Administration, HIM, or related field (or equivalent experience)
  • 2-4 years experience in account coordination, customer support, customer success, healthcare operations, or related customer-facing operational environments.
  • Strong communication and relationship management skills
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Ability to coordinate cross-functional activities and drive timely follow-through
  • Demonstrated ability to collaborate effectively across teams and functions
  • Ability to interpret performance data and explain outcomes to customers
  • Familiarity with HIPAA-regulated environments preferred
  • Proficiency in Microsoft Suite (Powerpoint, Excel, Outlook, etc.) highly desirable
  • Comfort operating in a fast-paced, matrixed organization
  • Ability to travel up to 10-25%

Success in This Role:

Successful individuals in this role demonstrate:

  • Strong follow-through and operational execution
  • Ability to manage multiple priorities in fast paced environment
  • Effective communication with both customers and internal stakeholders
  • Strong organizational and problem-solving capabilities
  • Ability to navigate ambiguity and coordinate issue resolution across teams
  • Curiosity and willingness to develop customer relationship management and account strategy skills

#LI-BC1

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:
$65,000—$73,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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