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Account Associate Jobs in Worcester, MA (NOW HIRING)

Eversource Energy

Associate Account Executive

Auburn, MA · On-site

$85K - $95K/yr

Corporate Positioning - Under the direction of the supervision team, assists with developing and implementing strategies for achieving corporate objectives with the small account customer base, such ...

Busek

Accounts Payable Associate

Natick, MA · On-site

$20.75 - $26.50/hr

Accounts Payable Associate Location: Natick, MA About Busek: Busek Co. Inc. is a pioneer in advanced space propulsion and technology. Located in Natick, MA, we develop innovative solutions that ...

Busek Co Inc

Accounts Payable Associate

Natick, MA · On-site

$20.75 - $26.50/hr

Accounts Payable Associate Location: Natick, MA About Busek: Busek Co. Inc. is a pioneer in advanced space propulsion and technology. Located in Natick, MA, we develop innovative solutions that ...

Tripleseat

Accounts Receivable Associate

Concord, MA · Hybrid

$50K - $65K/yr

The Accounts Receivable Associate plays an important role in supporting Tripleseat's financial ... account reconciliation, and following up on outstanding balances. You'll communicate directly with ...

Tripleseat

Accounts Receivable Associate

Concord, MA · On-site

$50K - $65K/yr

The Accounts Receivable Associate plays an important role in supporting Tripleseat's financial ... account reconciliation, and following up on outstanding balances. You'll communicate directly with ...

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All JobsAccount Associate JobsAccount Associate Jobs in Worcester, MA

Account Associate information

See Worcester, MA salary details

$29.5K

$56.8K

$78K

How much do account associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account associate in Worcester, MA is $56,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is an entry-level account associate?

An entry-level account associate is a junior professional responsible for supporting sales, customer accounts, or financial transactions within a company. They typically perform tasks such as data entry, client communication, and using customer relationship management (CRM) tools, often requiring basic knowledge of finance or sales processes. This role is suitable for individuals starting their careers with minimal experience and may involve on-the-job training.

How does an account associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

What is an account associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What are the key skills and qualifications needed to thrive as an account associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

What does an account associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.
More about Account Associate jobs
What are the most commonly searched types of Account jobs in Worcester, MA? The most popular types of Account jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Account Associate jobs? Cities near Worcester, MA with the most Account Associate job openings:
Account Associate jobs near you
Infographic showing various Account Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,838 per year, or $27.3 per hour.

Senior Account Associate- Commercial Insurance (Remote)

Insurance Office of America

Worcester, MA • On-site

Full-time

Medical, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote (Florida, Texas and Eastern Time Zone Only | Location/Supporting: Jupiter, FL| Book Focus:  General, Construction, Contractors
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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