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Account Associate Jobs in Worcester, MA (NOW HIRING)

Hilb Group

Commercial Lines Account Manager

Southborough, MA · On-site

$75K - $80K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to ...

Hilbgroup

Commercial Lines Account Manager

Southborough, MA · Hybrid

$75K - $80K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to ...

Hilbgroup

Commercial Lines Account Manager

Putnam, CT · On-site

$65K - $70K/yr

At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to ...

Direct Energie

Customer Account Specialist

Hopkinton, MA · On-site

Customer Service Account Specialist As a growing engineering-driven manufacturing company, we serve ... Associate's degree or equivalent preferred * Defense or related industry experience preferred * 2-5 ...

Epiroc

Account Representative

Ludlow, MA · On-site

Flexible Spending Accounts (FSAs) and Health Savings Account (HSA) * Employee Assistance Program * 401(k) plan * Direct deposit * Tuition reimbursement program * Paid Vacation * Paid Sick Time Join ...

Allworth Financial

Service Associate

Waltham, MA · On-site

$60K - $65K/yr

Collaborate with custodians and internal teams to resolve client account issues, transfers, and ... Exempt associates qualify for our flexible paid time off policy * Non-Exempt associates will ...

Allworth Financial

Service Associate

Waltham, MA · On-site

$60K - $65K/yr

Collaborate with custodians and internal teams to resolve client account issues, transfers, and ... Exempt associates qualify for our flexible paid time off policy * Non-Exempt associates will ...

Moore

Account Coordinator

Lincoln, MA · On-site

$21.75 - $28.25/hr

As an Account Coordinator , you will join our Agency Services team to help lead the tactical day-to-day activities to produce all direct and digital marketing campaigns for your accounts. Moore is a ...

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All JobsAccount Associate JobsAccount Associate Jobs in Worcester, MA

Account Associate information

See Worcester, MA salary details

$29.5K

$56.8K

$78K

How much do account associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account associate in Worcester, MA is $56,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is an entry-level account associate?

An entry-level account associate is a junior professional responsible for supporting sales, customer accounts, or financial transactions within a company. They typically perform tasks such as data entry, client communication, and using customer relationship management (CRM) tools, often requiring basic knowledge of finance or sales processes. This role is suitable for individuals starting their careers with minimal experience and may involve on-the-job training.

How does an account associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

What is an account associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What are the key skills and qualifications needed to thrive as an account associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

What does an account associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.
More about Account Associate jobs
What are the most commonly searched types of Account jobs in Worcester, MA? The most popular types of Account jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Account Associate jobs? Cities near Worcester, MA with the most Account Associate job openings:
Account Associate jobs near you
Infographic showing various Account Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,838 per year, or $27.3 per hour.

Commercial Lines Account Manager

Hilbgroup

Southborough, MA

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Grow With Us!At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA.The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:

  • Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts

  • Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured

  • Act as the relationship builder with the account

  • Communicate with carriers and insured to respond to their questions and/or issues

  • Investigate audit discrepancies and explain them to insured and/or producer

  • Understand the insured's business/operations

  • Process policy changes as directed by producer or insured. Review endorsement documents issued by carrier for accuracy and forward to insured

  • Communicate risk control recommendations from carrier to the insured, follow-up with insured on completion and update carrier

  • Take responsibility for managing all aspects of the policy renewal process and communicate the requirements to both the insured and producer

  • Prepare renewal marketing submissions and supplemental information needed for producers and insureds as needed.

  • Market renewals when requested/needed

  • Update producer as necessary, but minimally at renewal time

  • Quality check all renewals - advise producer of material changes found on renewals or differences between quotes and policies and endorsements

  • Invoice all agency-bill policies ensuring the correct commission splits are entered in the agency management system

  • Monitor billing and cancellation status of accounts

  • Generate proof of insurance upon request on behalf of the insured

  • Use discretion and judgement to direct processing tasks to Account Technicians

  • Document all correspondence regarding the account in agency management system

  • Any other function as established/directed by management


Qualifications:

  • College degree preferred.

  • 3 or more years' experience in commercial lines account management

  • MA P & C Producer License

  • Good working knowledge of Microsoft Windows and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro, and Microsoft Outlook

  • Ability to quickly learn and adapt to new technology and software

  • Ability to respond promptly and efficiently to requests from clients and internal team members

  • Prepare professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information

  • Ability to work independently and manage multiple projects simultaneously.


Benefits:

  • Compensation: $85,000-$90,000/yr.

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.

  • Medical, Dental, Vision and FSA/HSA plans.

  • 401(k) with company match.

  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

  • Generous PTO.

  • An awesome team of professionals!


The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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