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Account Manager Jobs in Worcester, MA (NOW HIRING)

LGC Group

Account Manager

Milford, MA

Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the ...

LGC Group

Account Manager

Milford, MA · On-site +1

$105K/yr

Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the ...

Demo Company

Account Manager

Waltham, MA · On-site +1

$72K - $95K/yr

We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service ...

Rent-A-Center

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Buyers Edge Platform, LLC

Account Manager

Waltham, MA · Remote

The Account Manager drives customer retention and grows revenue through renewals, cross-sells, and upsells. They serve as the primary liaison between customers, ArrowStream, and BEP brands, while ...

EMCOR Facilities Services, Inc.

Account Manager

Waltham, MA · On-site

$120K - $126K/yr

The Account Manager will be responsible for ensuring alignment with client overall objectives and performance measurements. Manage the Account Safety Program, driving a safety first culture. Develop ...

The New England Team

Account Manager

Natick, MA · On-site

... account manager, retail manager, retail assistant manager, public relations, public speaking, entry-level, business management, recruiting Additional Information All your information will be kept ...

The New England Team

Account Manager

Natick, MA · On-site

... account manager, retail manager, retail assistant manager, public relations, public speaking, entry-level, business management, recruiting Additional Information All your information will be kept ...

Qnity

Account Manager

Marlborough, MA

Capture and document Key Account Technical Roadmaps, CTQ requirements, and opportunity window ... Independently manage customers with confidence to Qnity's business interests, such as proactively ...

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Account Manager information

See Worcester, MA salary details

$29.4K

$65.7K

$105.8K

How much do account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for account manager in Worcester, MA is $65,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $78,300.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track client interactions and account performance.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager varies by experience and industry but typically ranges from $50,000 to $80,000 annually. Senior account managers or those in specialized fields can earn over $100,000 with bonuses and commissions. Skills in client relationship management and sales tools can influence earning potential.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty varies depending on the industry, client complexity, and workload, but it often involves multitasking and problem-solving under pressure.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Worcester, MA?

The most popular types of Account jobs in Worcester, MA are:

What job categories do people searching Account Manager jobs in Worcester, MA look for?

The top searched job categories for Account Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Account Manager jobs?

Cities near Worcester, MA with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $65,673 per year, or $31.6 per hour.

Account Manager

LGC Group

Milford, MA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Company Description

ABOUT LGC STANDARDS:
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Job Purpose 

The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.  

Key Responsibilities  

  • Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships 
  • Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads  
  • Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience 
  • For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews  
  • The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner 
  • Develop an in-depth understanding of key LGC products and their applications 
  • Meet and exceed assigned sales targets for LGC Standards.  
  • Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information 
  • The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours 

Applicants must reside in Massachusetts, New Hampshire, Rhode Island, or Connecticut.

Qualifications

Experience Requirements

  • B.S. in chemistry, physics, biochemistry, biology, or equivalent 
  • At least 5 years’ experience in selling technical products used in research laboratories.  Prior successful key account management experience dealing with central procurement is preferred 
  • Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals 
  • Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus 
  • Outstanding commercial awareness and planning abilities 
  • Proven track record meeting and exceeding sales targets  
  • English fluency. Fluency or proficiency in other languages are a significant advantage 
  • Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR  

Core Competencies  

  • Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management 
  • Product Knowledge: value propositions, solution development 
  • Market Knowledge: competitive landscape, positioning, and industry trends 
  • Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion 

Additional Information

Pay range for this role is:

Minimum: USD $95,000 / Yearly

Maximum: USD $105,000 / Yearly

The actual base salary will depend on several factors such as: experience, skills, and location within sales geography.

What we offer (US based-employees):

  • Competitive compensation with strong bonus program
  • Comprehensive medical, dental, and vision benefits for employees and dependents
  • FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
  • Deductible Buffer Insurance and Critical Illness Insurance
  • 401(k) retirement plan with matching employer contribution
  • Company-paid short- and long- term disability, life insurance, and employee assistance program
  • Flexible work options
  • Pet Insurance for our furry friends
  • Enhanced Parental leave of 8 additional weeks
  • PTO that begins immediately
  • Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

OUR VALUES

  • PASSION
  • CURIOSITY 
  • INTEGRITY
  • BRILLIANCE
  • RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

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