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Account Manager Jobs in Worcester, MA (NOW HIRING)

Demo Company

Account Manager

Waltham, MA · On-site +1

$72K - $95K/yr

We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service ...

Rent-A-Center

Account Manager

Worcester, MA · On-site

$19.05 - $19.55/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Buyers Edge Platform, LLC

Account Manager

Waltham, MA · Remote

The Account Manager drives customer retention and grows revenue through renewals, cross-sells, and upsells. They serve as the primary liaison between customers, ArrowStream, and BEP brands, while ...

EMCOR Facilities Services, Inc.

Account Manager

Waltham, MA · On-site

$120K - $126K/yr

The Account Manager will be responsible for ensuring alignment with client overall objectives and performance measurements. Manage the Account Safety Program, driving a safety first culture. Develop ...

The New England Team

Account Manager

Natick, MA · On-site

... account manager, retail manager, retail assistant manager, public relations, public speaking, entry-level, business management, recruiting Additional Information All your information will be kept ...

The New England Team

Account Manager

Natick, MA

... account manager, retail manager, retail assistant manager, public relations, public speaking, entry-level, business management, recruiting Additional Information All your information will be kept ...

United Career Fairs

Be Seen First

Sales Account Manager

Waltham, MA · On-site

$50K - $100K/yr

The account manager is responsible for overseeing the sale of products or services from beginning to end. The sales account manager will have a strong understanding of the sales process, excelling at ...

New

Informa

Account Manager, Portfolio

Newton, MA · On-site

The Account Manager, Portfolio position is part of the Global Portfolio Sales team at Informa TechTarget, responsible for managing high-value accounts that contribute to over 30% of the company ...

Winchester Interconnect

Key Account Manager

CT · On-site

The Key Account Manager's primary duty is to manage Winchester's customer relationships, serve as the primary day-to-day contact, and deliver a high level of customer satisfaction and success. Their ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Worcester, MA

Account Manager information

See Worcester, MA salary details

$29.4K

$65.7K

$105.8K

How much do account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for account manager in Worcester, MA is $65,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $78,300.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Worcester, MA?

The most popular types of Account jobs in Worcester, MA are:

What job categories do people searching Account Manager jobs in Worcester, MA look for?

The top searched job categories for Account Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Account Manager jobs?

Cities near Worcester, MA with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,673 per year, or $31.6 per hour.

Account Manager

Demo Company

Waltham, MA • On-site, Remote

$72K - $95K/yr

Full-time

Medical, Dental, Retirement

Re-posted 24 days ago

Job description

**Job Summary:**

We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and fostering strong client relationships. This role requires an individual with excellent communication skills, strategic thinking, and a proactive approach to problem-solving.

**Key Responsibilities:**

- **Client Relationship Management:** Build and maintain strong, long-lasting client relationships through regular communication, meetings, and follow-ups.
- **Account Oversight:** Act as the primary point of contact for assigned accounts, understanding client needs and ensuring alignment with company offerings.
- **Strategic Planning:** Develop and implement strategies to enhance client satisfaction, retention, and growth within the assigned accounts.
- **Project Management:** Collaborate with cross-functional teams to manage project timelines, deliverables, and budgets, ensuring successful execution of client projects.
- **Reporting and Analysis:** Monitor account performance and provide regular updates and reports to clients and internal stakeholders. Analyze data to identify trends and opportunities for improvement.
- **Problem Resolution:** Address any issues or challenges clients may face promptly, seeking solutions that meet both client and company objectives.
- **Upselling and Cross-Selling:** Identify opportunities for additional products or services that would benefit clients and contribute to overall company growth.
- **Market Knowledge:** Stay informed about industry trends, competitive landscape, and market conditions that may affect client accounts.

**Qualifications:**

- Bachelor's degree in Business Administration, Marketing, or a related field.
- [X]+ years of experience in account management, client services, or a related role.
- Proven track record of managing client accounts and developing strong client relationships.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical mindset with a focus on problem-solving and strategic planning.
- Ability to work independently and as part of a team.

**Why Join Us:**

- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.
- [Any other perks specific to the company, such as flexible work hours, remote work options, team-building activities, etc.]

**How to Apply:**
Interested candidates should send their resume and a cover letter to [insert contact email or application link]. Please include "Account Manager" in the subject line of your email.

We look forward to hearing from you!

We celebrate diversity and are committed to creating an inclusive environment for all employees.