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Account Manager Jobs in Boston, MA (NOW HIRING)

Red Thread

Account Manager

Boston, MA

Account Manager ID: 1589 Department: Furniture Sales Location: Boston, MA Description The Account Manager assists with maintaining the fundamental business relationship with a single and/or multiple ...

Validity

Account Manager

Boston, MA · On-site

Account Manager (SaaS Experience Required) Location: We are focused on identifying local candidates who can work a hybrid office-based position (Tuesday, Wednesday and Thursday) in the team's Boston ...

Validity

Account Manager

Boston, MA · On-site

Account Manager (SaaS Experience Required) Location: We are focused on identifying local candidates who can work a hybrid office-based position (Tuesday, Wednesday and Thursday) in the team's Boston ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member--you'll be a catalyst for exceptional client experiences. Immerse yourself in a role that blends ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member-you'll be a catalyst for exceptional client experiences. Immerse yourself in a role that blends ...

NFP Corp

Account Manager

Norwell, MA · On-site

$55K - $105K/yr

Elevate your career as an Account Manager II at NFP, where you'll be more than just a team member-you'll be a catalyst for exceptional client experiences. Immerse yourself in a role that blends ...

Demo Company

Account Manager

Waltham, MA · On-site +1

$72K - $95K/yr

We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service ...

Red Thread

Account Manager

Boston, MA · On-site

The Account Manager assists with maintaining the fundamental business relationship with a single and/or multiple major accounts. The primary responsibility of the Account Manager is to assist sales ...

Veriforce

Account Manager

Burlington, MA · On-site

$120K - $140K/yr

Account Manager Department: Operations Employment Type: Permanent Location: Burlington, Massachusetts Compensation: $120,000 - $140,000 / year Description Highwire, a Veriforce company, is the ...

TribalVision

Account Manager

Boston, MA · On-site

THE OPPORTUNITY The Account Manager is responsible for owning and growing client relationships while ensuring the successful delivery of marketing programs. Depending on the account, the Account ...

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Account Manager information

See Boston, MA salary details

$32K

$71.5K

$115.2K

How much do account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for account manager in Boston, MA is $71,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $85,300.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Boston, MA?

The most popular types of Account jobs in Boston, MA are:

What are popular job titles related to Account Manager jobs in Boston, MA?

For Account Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Account Manager jobs in Boston, MA look for?

The top searched job categories for Account Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Account Manager jobs?

Cities near Boston, MA with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,503 per year, or $34.4 per hour.

Account Manager

Red Thread

Boston, MA

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Red Thread
My Account
Openings >> Account Manager
Account Manager
Summary
Title: Account Manager ID: 1589 Department: Furniture Sales Location: Boston, MA
Description
The Account Manager assists with maintaining the fundamental business relationship with a single and/or multiple major accounts. The primary responsibility of the Account Manager is to assist sales team with all aspects of supporting the account to either increase or secure additional business. The Account Manager may also represent Red Thread at various project meetings, client meetings, and other customer meetings with the goal of enhancing Red Thread's position as a primary vendor to the account and/or accounts.
Job Functions:
  • Conduct sales calls with or without Sales Representative, as needed.
  • Create proposals with and for the Sales Rep, including ones which contain complete turnkey solutions. This includes customer quotes, typical presentations, finish documents, etc.
  • Meet with the customer's end users on-site to identify project needs.
  • Process complete and accurate orders in Hedberg and track acknowledgments (with the Sales Coordinator, if applicable).
  • Serve as primary point of contact and communication with the customer on designated projects.
  • Help to establish, develop and maintain the desired level of customer satisfaction for the account. Monitor and measure Red Thread's performance for quarterly reporting if applicable.
  • Publish status reports for review by the sales team and customer. Participate in regular team meetings, weekly field office conference calls, virtual presentations with field office general agents, and update all parties on the status of projects and activities.
  • Identify and enlist resources necessary to effectively service the customer.
  • Coordinate the production of installation drawings, plans and presentation materials with the Design Department and customer to ensure functionality of product as well as accuracy of specifications.
  • Coordinate projects with Project Management and requests for delivery, service and installation with Operations personnel or outside contractors.
  • Attend and take notes for all project meetings.
  • Perform site visits as necessary.
  • Be familiar with all contract agreements between the client and Red Thread.
  • Utilize all order management reports to track orders.
  • Ensure that all punch-list items have been resolved and orders closed out for invoicing in a timely fashion.
  • Maintain accurate and standardized order records.
Qualifications
Skills & Abilities:
  • Strong customer service, presentation, communication and organizational skills.
  • The ability to problem solve and to work in a team environment.
  • Strong attention to detail with excellent follow-through.
  • Goal-oriented, self-motivated, and collaborative
  • Solid computer skills: Word, Excel, Hedberg.
  • CRM experience
Level of Education/Training/License:
  • BA/BS degree
Experience:
  • 2-3 years of B2B sales experience
  • Furniture, design, or A&D / construction industry experience preferred.
Salary Range:
  • $60k-$75k (based on experience). Plus bonus.
Benefits:
Red Thread offers a highly competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), paid time off and paid holidays.
Red Thread is an Equal Opportunity Employer.
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