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Account Manager Jobs in Boston, MA (NOW HIRING)

The Account Manager assists with maintaining the fundamental business relationship with a single and/or multiple major accounts. The primary responsibility of the Account Manager is to assist sales ...

Account Manager

Burlington, MA · On-site

$120K - $140K/yr

Account Manager Department: Operations Employment Type: Permanent Location: Burlington, Massachusetts Compensation: $120,000 - $140,000 / year Description Highwire, a Veriforce company, is the ...

Account management as primary responsibility. Has retention goals. * Responsible for the day-to-day account management for routine/moderately complex client accounts. * Manages an assigned book of ...

Account Manager

Boston, MA · On-site

$75 - $85/hr

Account Manager - Distributor Enablement Specialist (MA, NH)****Who We Are**Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American ...

Account Manager

Boston, MA · On-site

$65 - $95/hr

THE OPPORTUNITY The Account Manager is responsible for owning and growing client relationships while ensuring the successful delivery of marketing programs. Depending on the account, the Account ...

Account Manager

Boston, MA · On-site

$65 - $85/hr

Securing Today, Building Expertise for Tomorrow Windwalker seeks an Account Manager to add to one of our Boston, MA operations. The ideal candidate will have experience working as an Account Manager ...

THE OPPORTUNITY The Account Manager is responsible for owning and growing client relationships while ensuring the successful delivery of marketing programs. Depending on the account, the Account ...

Account Manager

Boston, MA · On-site

$65K - $80K/yr

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

THE OPPORTUNITY The Account Manager is responsible for owning and growing client relationships while ensuring the successful delivery of marketing programs. Depending on the account, the Account ...

The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast's software solutions and ...

Account Manager

Needham, MA · On-site

$57.50 - $96/hr

The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast's software solutions and ...

Account Manager

Marlborough, MA · On-site

$60 - $80/hr

Our Account Managers act as true partners to our clients--trusted advisors who understand their needs, drive retention, and foster long-term growth. As an Account Manager , you'll take ownership of ...

Account Manager Are you a talented communications account manager with the desire to work with leaders in the biotech sector? We're a thriving strategic communications, digital and creative agency ...

Account Manager

Boston, MA · On-site +1

$75K - $85K/yr

Account Manager - Distributor Enablement Specialist (MA, NH) Who We Are Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American ...

Showing results 21-40

Account Manager information

See Boston, MA salary details

$32K

$71.5K

$115.2K

How much do account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for account manager in Boston, MA is $71,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $85,300.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.

What are the most commonly searched types of Account jobs in Boston, MA?

The most popular types of Account jobs in Boston, MA are:

What are popular job titles related to Account Manager jobs in Boston, MA?

For Account Manager jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Account Manager jobs?

Cities near Boston, MA with the most Account Manager job openings:

Infographic showing various Account Manager job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% In-person, 4% Hybrid, and 32% Remote job distribution, with an average salary of $71,503 per year, or $34.4 per hour.

Full-time

Re-posted 6 days ago


Job description

Account Manager (Hopkinton)

Description:

The Account Manager is the primary client contact for the Company. They are responsible for maintaining strong, positive customer relations to ensure total client satisfaction throughout both landscape and snow seasons. The Account Manager also suggests and sells non- contracted landscape management services to meet the needs of property and produce additional revenue for the company.

Duties/Responsibilities:

  • Assure all contracted services provided are of excellent quality and completed in a timely fashion.
  • Familiar with scope of work for all contracts in designated area.
  • Monitor activity of crews and work closely with Operations and Enhancements Manager(s) regarding scheduling, quality and customer service.
  • Maintain strong positive relationships with clients based upon clear and frequent communication, mutual trust and ability to meet the client needs.
  • Develop win-win opportunities for the client and the company.
  • Proactively manage properties by inspecting and locating problems in the landscape before the customer brings to our attention.
  • Respond to all inquiries and requests for bid in a timely manner.
  • Communicate to appropriate parties any problem areas and work to find immediate resolution.
  • Identify and develop opportunities for enhancements and project upgrades that are consistent with customer preferences and promote revenue growth for the company.
  • Create and present proposals to client.
  • Ensure all estimates are prepared and approved as needed prior to presenting to customer.
  • Track all proposals in progress and follow-up to maximize sales opportunities.
  • Effectively communicate with Management Team regarding proposal approval and scheduling.
  • Update client on status or completion of enhancement work and ensure client satisfaction.
  • Aware of billing and collection status on all projects/customers.
  • Advises on credits or collections and works with Management Team to resolve collection issues.
  • Maintain database of current customers and provide support to the sales team when needed – especially during handoff of new accounts.
  • Continually review contracts and enhancement proposals for job costing.
  • Manage renewal process of all contracts in assigned area.
  • Maintain positive relations with any subcontractors and/or vendors.
  • Participate in various industry associations to increase knowledge of marketplace, sales opportunities, the competition, selling techniques and best practices.
  • Support and assist in training of production staff to ensure services are delivered in a manner consistent with contract specifications and company standards.
  • Work closely with administrative support to make sure all contract administration is timely and accurate.
  • Above job duties are consistent through winter months.
  • Other job duties as assigned.

RequiredSkills/Abilities:

  • Valid driver's license
  • 3-5 years of landscape experience (flexible based upon other qualifications)
  • Great Microsoft Office skills (including Word, Excel, Outlook, and PowerPoint)
  • Knowledge (or willingness to develop) of Aspire Estimating and Time Software
  • Basic knowledge of landscape and snow operations
  • Obtain relevant industry certifications within 12 months (MCLP & ASM)
  • Customer and quality focus
  • Effective communication skills (both verbal and written)
  • Team oriented
  • Interest and capability in developing meaningful relationships with clients
  • Excellent problem-solving abilities, quick learner
  • Responsible, dependable, and ethical
  • Self-motivated
  • Leader with a positive approach

Education and Experience:

  • High school diploma or GED required.
  • Associate Degree or Vocational Certification.
  • Valid driving license and good driving record is required.

Physical Requirements:

  • Shifts can include walking and standing for long periods of time - excellent stamina required.
  • Fast paced environment.
  • Work outdoors in various conditions including heat & humidity, rain, dust, noise, and cold conditions.
  • Flexible working hours including occasional weekend/night work and holidays.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

 

How to Apply

If you are a communicative, organized, and customer-service oriented Account Manager, we encourage you to apply. Please submit your resume to Paige Franks (paige@getbloomtalent.com) and include "Account Manager - Boston" in the subject line.