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Account Manager Jobs in Springfield, MA (NOW HIRING)

HILTI

Account Manager

Hartford, CT · On-site

$65K - $77K/yr

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

Rent-A-Center

Account Manager

Bloomfield, CT · On-site

$19.55 - $21.02/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Yellowstone Landscape

Account Manager

Chicopee, MA · On-site

$70K - $80K/yr

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Yellowstone Landscape

Account Manager

Chicopee, MA

As an Account Manager you'll feel right at home in your "field" office, always being on the go, checking in on your crews and meeting with clients to ensure that we're exceeding their expectations.

Ttmtech

Account Manager

Stafford Springs, CT

Manage at least one (1) customer account with responsibilities including: * Manages customer product through the plant. Provides leadership, direction and communication for the customer ensuring ...

TTM Technologies

Account Manager

Stafford Springs, CT · On-site

Manage at least one (1) customer account with responsibilities including: * Manages customer product through the plant. Provides leadership, direction and communication for the customer ensuring ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We're seeking a Registered Nurse-level Field-Based Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We're seeking a Registered Nurse-level Field-Based Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We're seeking a Registered Nurse-level Field-Based Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Springfield, MA

Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Springfield, MA?

The most popular types of Account jobs in Springfield, MA are:

What job categories do people searching Account Manager jobs in Springfield, MA look for?

The top searched job categories for Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Account Manager jobs?

Cities near Springfield, MA with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.

Account Manager

Systems Management Planning Inc

Hartford, CT • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

SMP has been named a top or best workplace nine times in the past six years, including Inc. Magazine's Best Workplaces, 3x Best Company to Work for in New York State, and 6x Rochester Top Workplace Award winner. For more information about working at SMP, visit https://www.smp-corp.com/careers/.
Position Overview:
Our Sales Team is seeking to hire an Account Manager with at least 7 years of field sales experience in enterprise accounts in the IT hardware/software technology industry.
This role has a direct impact on the growth of our company by assisting customers with delivering strategic business outcomes, digitization and matching best of breed solutions with customer requirements. The Enterprise Account Manager is responsible for growing top-line revenue through the discovery and acquisition of customer engagements in both new and existing clients by employing a highly consultative sales methodology.
We are looking for proven high performers who are forward-thinking, innovative, enthusiastic and ambitious team players. Qualified candidates will be motivated self-starters with stellar academic credentials, superb judgment and communication skills and a commitment to excellence. Successful candidates will also possess the ability to thrive and grow in a fast-paced, team-oriented environment.
Responsibilities:
  • Prospect and customer development (new and existing) through a highly consultative solutions sales approach.
  • Design solutions, present and demonstrate to customers to solve their business needs/problems.
  • Create sales plans to ensure broad penetration into the large accounts within the territory including developing effective strategies for winning in a competitive environment.
  • Understand complex customer requirements on both a business and technical level.
  • Build strong relationships with technology partners and respective field representatives to gather leads and be introduced into sales opportunities.
  • Assist with providing competitive pricing analyses and product options, based on customer need
  • Remain current on industry and product knowledge, technology trends and advancements for SMP solutions.
  • Understand and articulate Professional and Managed Services options.
  • Solicit and acquire signed agreements and appropriate paperwork from clients for purchase of SMP's services.
  • Develop/maintain strong relationships and ensure timely communications with appropriate customer personnel, including senior management.
  • Provide timely and accurate reports on results as required by management.
  • Demonstrate flexibility and adaptability when assigned additional responsibilities or projects.
  • Determine deal eligibility for promotions, rebates and distributor special pricing.
  • Apply for, and manage special pricing programs, when applicable.

Qualifications:
  • Bachelor's Degree in Business, Marketing or related field, or equivalent education and experience.
  • At least seven (7) years of field sales experience in the technology industry (specifically Data Center, Collaboration and End User Computing solutions) required.
  • Solution Sales Experience with Cisco, Dell/EMC, VMware, Palo Alto and other software sales experience required.
  • Ability to obtain and maintain appropriate professional certifications (i.e. Cisco, Dell/EMC, VMware).
  • Strong technical aptitude with the ability to quickly learn concepts related to computer system configurations.
  • Experience and knowledge of the IT Solutions market (Data Center, Collaboration, Managed Services).
  • Proven ability to sell large complex deals and meet/exceed multi-million-dollar quotas.
  • Strong understanding of common business practices in the areas of sales cycles, customer service, accounting, pricing, purchasing, shipping and billing.
  • Ability to correlate pricing strategies with company financial goals.
  • Proven track record of successful prospecting skills, finding competitive situations and successfully converting customers to their solution.
  • Excellent presentation (oral and written), face to face selling, organization and record keeping skills a must.
  • Must be proficient with MS Word, Excel.
  • Experienced with sales CRM database use and management

Preferred Skills/Certifications:
  • Well established customer relationships with CxO, VP, Director of IT level relationships preferred.
  • Managed Services sales experience a plus.

Work Environment/Physical Demands:
  • This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers and phones. While a largely sedentary role, some lifting or carrying of items up to 50 pounds may occasionally be required.
  • Travel to customer/prospect locations and SMP offices, as requested.

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