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Strategic Key Account Manager Jobs in Springfield, MA

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships ... Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within ...

... accounts. Key Relationships : You will report directly to the Sales Manager. This role is also ... A collaborative work environment with a clear strategy and goals * A competitive base salary, sales ...

... accounts. Key Relationships : You will report directly to the Sales Manager. This role is also ... A collaborative work environment with a clear strategy and goals * A competitive base salary, sales ...

Job Purpose Manage and grow assigned UPS Strategic Accounts by developing strong customer relationships, executing account plans, and driving revenue growth across UPS battery systems, platforms, and ...

This role will focus on managing and growing an existing portfolio of strategic accounts, ensuring ... Key accountabilities * GROW & NURTURE CLIENT RELATIONSHIPS: Manage a value-based book of business ...

The role We are looking to hire a Strategic Account Director to join our Sales team in NY. Salary ... Key accountabilities * OWN THE SALES CYCLE: Take charge of managing annual contract renewals and ...

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Develop strategies to meet and exceed account growth and retention goals. * Monitor and address ...

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Develop strategies to meet and exceed account growth and retention goals. * Monitor and address ...

Key Responsibilities Client Relationship Management * Serve as the primary liaison between the MSP ... Develop strategies to meet and exceed account growth and retention goals. * Monitor and address ...

A key part of the role is helping customers get the most value from Reachdesk by identifying ... Run strategic account planning and business reviews tied to customer priorities and measurable ...

New

... Kobie's key accounts and partner with various departments, you will help drive cohesive ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

... Kobie's key accounts and partner with various departments, you will help drive cohesive ... Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all ...

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Strategic Key Account Manager information

See Springfield, MA salary details

$38.9K

$87.5K

$140K

How much do strategic key account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for strategic key account manager in Springfield, MA is $87,546.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $107,100.00 per year, depending on experience, location, and employer.

What is the difference between Strategic Key Account Manager vs Customer Success Manager?

AspectStrategic Key Account ManagerCustomer Success Manager
Primary FocusBuilding long-term strategic relationships with key clientsEnsuring customer satisfaction and retention post-sale
Work EnvironmentSales-driven, client-facing, often in B2B industriesCustomer support, onboarding, and ongoing client engagement
Required CredentialsSales experience, industry knowledge, sometimes sales certificationsCustomer service skills, communication, sometimes certifications in customer success

While both roles focus on client relationships, the Strategic Key Account Manager emphasizes strategic sales and growth with key clients, whereas the Customer Success Manager concentrates on customer satisfaction and retention after the sale. Both roles are vital for business growth but differ in their core responsibilities and focus areas.

What job categories do people searching Strategic Key Account Manager jobs in Springfield, MA look for? The top searched job categories for Strategic Key Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Strategic Key Account Manager jobs? Cities near Springfield, MA with the most Strategic Key Account Manager job openings:
Key Account Manager

Key Account Manager

Nidec Motor

Amherst, MA • On-site

Full-time

Re-posted 5 days ago


Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.


All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world's leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.
Founded in 1973 and headquartered in Kyoto, Japan, Nidec operates more than 300 group companies across 40+ countries, with over 100,000 employees worldwide. Rooted in Japanese craftsmanship and continuous improvement, we combine global capability with local expertise to solve complex challenges and keep the world moving.

Job Description

The Key Account Manager (KAM) is responsible for managing, developing, and expanding relationships with one or more strategically significant customers. This role is accountable for achieving assigned sales targets, driving growth, and delivering on key account objectives.

The KAM serves as the primary point of contact for their designated accounts, representing the full portfolio of company products and services. They lead cross functional account planning efforts, ensure coordinated customer engagement, and maintain overall customer satisfaction and long-term partnership health. This role focuses on the customer's headquarters and major buying locations, while closely coordinating with internal teams and field partners who support additional sites or business units within the account. The KAM ensures alignment, consistency, and a unified approach across all customer touchpoints.

SPECIFIC JOB RESPONSIBILITIES

Nurture and Build Assigned Key Accounts:

  • Establish and nurture highimpact relationships with key stakeholders across all levels of the organization, ensuring alignment and longterm partnership success.

Cross-Functional Collaboration:

  • Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our executive team and strategic account stakeholders.

  • Work closely with sales, marketing, and engineering in the execution of customer engagement. Provide guidance and support to drive the successful implementation of initiatives.

  • Ensure proper coordination with manufacturing & fulfillment across Nidec Drives' global locations to ensure project executional success for key accounts.

Account Performance Tracking and Reporting:

  • Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short, mid, and longterm horizons-fully aligned and endorsed by both organizations' leadership teams.

  • Accountable for achieving sales, volume, profitability, and strategic performance goals, including maintaining forecasts for sales and operational planning across the assigned key accounts, and consistently delivering against them.

  • Monitor and analyze performance metrics, providing regular updates and insights to senior management. Work with leadership to set sales objectives, identify opportunities, and manage sales forecasting and pipeline through Salesforce.

Competitive Intelligence:

  • Monitor competitive activities and industry trends to anticipate market shifts and identify areas for differentiation. Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within assigned accounts.

CUSTOMER AND TRAVEL REQUIREMENTS

Customers

  • Work with identified key accounts and associated OEMs, Systems Integrators, and our Channel network.

  • Communicate by phone, email, video conferencing, and in person at customer sites with an emphasis on in-person site visits.

Travel

  • Throughout the Americas and Regional defined areas.

  • Occasional travel to other countries, as customer situations dictate, and national sales meetings.

  • Travel Requirement: 50%

QUALIFICATIONS AND EXPERIENCE

  • Bachelor's degree in engineering, Business, or Marketing is preferred.

  • 6+ years of sales experience in a technical business-to-business environment, with a focus on large/strategic customer accounts, or an outstanding record of achievement in senior account management positions.

  • Experience in engineering, sales, marketing, or a related field.

  • Strong communication skills.

  • Ability to manage complex projects.

  • Excellent organizational skills.

  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

  • Proficient in Word, Excel, Outlook, PowerPoint, and video conferencing software.

  • Ability to adapt presentations and other assets to align with assigned key accounts.

  • Comfortable using a computer for various tasks.

  • Languages: English

  • This is a Remote (US) role, however, preferred locations to support collaboration, customer engagement, and business needs include:

    • Boston, MA

    • Seattle, WA

    • Eden Prairie, MN

Additional Job Details

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.