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Vip Account Manager Jobs in Springfield, MA (NOW HIRING)

Vertafore

Sr. Software Engineer

Windsor, CT

$122K - $160K/yr

$90,000 - $125,000 + VIP Bonus $90,000 - $125,000 / year + Bonus The insurance industry runs on ... You will work cross-functionally across Vertafore, including Customer Support, Account Management ...

All JobsVip Account JobsVip Account Manager JobsVip Account Manager Jobs in Springfield, MA

Vip Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do vip account manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for vip account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

How does a VIP Account Manager typically collaborate with other departments to enhance client satisfaction?

VIP Account Managers regularly work with teams such as customer support, marketing, and product development to ensure high-value clients receive exceptional service. They relay client feedback to product teams, coordinate personalized promotions with marketing, and address any technical issues with support. This cross-functional collaboration is essential for anticipating client needs and quickly resolving any concerns, thereby maintaining strong, long-term relationships.

What is the difference between Vip Account Manager vs Client Services Specialist?

AspectVip Account ManagerClient Services Specialist
Required CredentialsRelevant experience, industry-specific certificationsCustomer service training, relevant experience
Work EnvironmentLuxury or high-net-worth client settings, corporate officesCustomer support centers, client-facing roles
Employer & Industry UsageFinancial services, luxury brands, hospitalityRetail, banking, tech companies
Search & Comparison IntentHigh-end client management, VIP servicesCustomer support, client relations

The Vip Account Manager focuses on managing high-net-worth clients with personalized services, often in luxury or financial sectors. In contrast, a Client Services Specialist handles broader customer support and client relations across various industries. While both roles require strong communication skills, the Vip Account Manager emphasizes exclusivity and tailored experiences, whereas the Client Services Specialist focuses on general customer satisfaction and issue resolution.

What are the key skills and qualifications needed to thrive as a VIP Account Manager?

To thrive as a VIP Account Manager, you need a solid background in customer relationship management, sales, and often a relevant degree in business or hospitality. Familiarity with CRM software, data analytics tools, and sometimes industry-specific platforms is typically required. Exceptional interpersonal skills, discretion, and the ability to anticipate client needs make someone stand out in this role. These skills are crucial for building trust, ensuring client satisfaction, and maximizing business opportunities with high-value clients.
What are popular job titles related to Vip Account Manager jobs in Springfield, MA? For Vip Account Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Vip Account Manager jobs in Springfield, MA look for? The top searched job categories for Vip Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Vip Account Manager jobs? Cities near Springfield, MA with the most Vip Account Manager job openings:
Vip Account Manager jobs near you

Broker Consultant, Large Group

USI Holdings Corporation

Glastonbury, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Description and Requirements
General Description: Manage a book of brokers and their business as assigned. Responsible for coordination of day-to-day customer service and supporting the broker-Emerson Rogers (ER) relationship. Act as a liaison between the insurance carrier and broker. Assist with training brokers and perform rate/renewal analysis. The Broker Consultant is encouraged to visit the top brokers on a regular schedule as directed by management.
Responsibilities:
  • Work with VIP brokers determined by the value of business and level of difficulty. Includes frequent contact and meetings with brokers.
  • Resolve day-to-day service issues for brokers and vendors. Assist with claims and billing problems.
  • Respond to carrier and/or broker specific questions. Ensure new business, renewals, and broker of record letters meet the requirements of the writing carrier.
  • Process plan changes submitted by account executives, broker consultants, and brokers. Includes policy changes, endorsements, and other requests.
  • Provide follow-up communication and approvals on plan changes and open enrollment issues.
  • Process new business applications. Ensure cases are installed quickly and accurately by the vendor.
  • Identify cross-selling opportunities for other lines of coverage.
  • Enter data into commission database.
  • Update client database on an ongoing basis. Create and maintain case files of critical client information based on implemented workflows.
  • Coordinate with team members to ensure service and turn-around times meet ER standards.
  • Develop and maintain strong working relationships with brokers, vendors, and internal staff.
  • Stay current with insurance regulations, carrier plan options, underwriting rules and other value add programs offered by Emerson Rogers.

Knowledge, Skills and Abilities:
  • 1+ years of experience working in a group health insurance setting preferred.
  • Bachelor's degree preferred.
  • Must hold Life & Health insurance license or obtain within three months from date of hire.
  • Familiarity with products, services, competitive offerings, market needs, industry trends, and claims procedures.
  • Basic understanding of alternate funding arrangements. Includes full and partially insured, minimum premium, and self-insured.
  • Ability to creatively and proactively problem-solve.
  • Strong organizational skills. Ability to set priorities and manage deadlines.
  • Strong verbal, written, and interpersonal communication skills. Includes ability to maintain relationships with brokers and carriers.
  • Ability to work independently and in a busy, team environment.
  • Working knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.

#LI- RF1
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
62,000-68,900

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