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Account Manager Jobs in Springfield, MA (NOW HIRING)

Ryan Specialty

Account Manager

Bloomfield, CT · On-site

$25 - $31.25/hr

Maintains accurate and organized records of client accounts, transactions, and other relevant ... Business Administration, Sales, and Risk Management preferred. Any other related discipline or ...

CT Team

Be Seen First

Entry Level Account Manager

Hartford, CT · On-site

$40K - $50K/yr

The CT Team is hiring an Entry Level Account Manager to support telecom and energy client campaigns throughout the greater Hartford area. We provide full training, ongoing mentorship, and a clear ...

CT Team

Be Seen First

Entry Level Account Manager

Hartford, CT · On-site

$40K - $50K/yr

The CT Team is hiring an Entry Level Account Manager to support telecom and energy client campaigns throughout the greater Hartford area. We provide full training, ongoing mentorship, and a clear ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

RCN Capital LLC

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

Getinge

Strategic Account Manager

Hartford, CT

You just found it. Job Overview The Strategic Account Manager (SAM) is a critical and high-impact commercial leadership role responsible for originating, influencing, and converting high-value ...

Hillyard Inc

Territory Account Manager

Hartford, CT · On-site

Field Account Manager Hillyard, Inc. is currently taking applications for Field Account Manager for our Sales team in Greater Hartford CT . Can you be described as an excellent communicator? Are you ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Springfield, MA

Account Manager information

See Springfield, MA salary details

$29.4K

$65.6K

$105.6K

How much do account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account manager in Springfield, MA is $65,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Springfield, MA? The most popular types of Account jobs in Springfield, MA are:
What job categories do people searching Account Manager jobs in Springfield, MA look for? The top searched job categories for Account Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Account Manager jobs? Cities near Springfield, MA with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $65,586 per year, or $31.5 per hour.
Account Manager

Account Manager

Ryan Specialty

Bloomfield, CT • On-site

$25 - $31.25/hr

Full-time

PTO

Posted 25 days ago

Job description

Position Summary

The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm.

What will your job entail?

Job Responsibilities:
Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents.
Administers and updates new and current client information in all required systems accurately.
Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations.
Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
Supports the Brokerage team with any ad hoc tasks and requests.
Work Experience:
Less than 1 year of experience in the Insurance industry or Underwriting.
Education:
Bachelor's degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.
Licenses and Certifications:
Prescribed: Minimum requirements for state P&C and/or surplus line licenses
Preferred: Not Applicable

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $25.00 - $31.25 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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