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Client Account Manager Jobs in Worcester, MA (NOW HIRING)

Demo Company

Account Manager

Waltham, MA · On-site +1

$72K - $95K/yr

Client Relationship Management:** Build and maintain strong, long-lasting client relationships through regular communication, meetings, and follow-ups. - **Account Oversight:** Act as the primary ...

Peak Technologies

Service Account Manager

Littleton, MA · Remote

$60K - $175K/yr

Responsible for managing a portfolio of client accounts, ensuring high levels of customer satisfaction, and driving revenue growth through upselling and cross-selling strategies. Requires a strong ...

Definitive Healthcare, US

Account Manager

Framingham, MA · On-site

$53K - $99K/yr

About the Role As an Account Manager at Definitive Healthcare, you will manage and grow a portfolio of client relationships by helping organizations unlock the full value of our healthcare commercial ...

Gaudette Insurance Agency,

Be Seen First

Personal Lines Account Manager

Southborough, MA · On-site

$45K - $65K/yr

In this role, you will be responsible for managing client accounts, providing exceptional customer service, and driving sales growth in personal lines insurance. The ideal candidate will possess ...

Training provided

Gaudette Insurance Agency,

Be Seen First

Personal Lines Account Manager

Southborough, MA · On-site

$45K - $65K/yr

In this role, you will be responsible for managing client accounts, providing exceptional customer service, and driving sales growth in personal lines insurance. The ideal candidate will possess ...

Training provided

HUB

Account Manager - Client Advisory Team

Spencer, MA · Hybrid

$55K - $106K/yr

... client's needs,ratesand coverages. * Prepare all transactions for assigned accounts,i.e.applications, invoices, forms. * Maintain the accuracy of data in the agency management system. * May handle ...

HUB

Account Manager - Client Advisory Team

Gardner, MA · Hybrid

$55K - $65K/yr

... client's needs,ratesand coverages. * Prepare all transactions for assigned accounts,i.e.applications, invoices, forms. * Maintain the accuracy of data in the agency management system. * May handle ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Worcester, MA

Client Account Manager information

See Worcester, MA salary details

$25.9K

$47.2K

$74.8K

How much do client account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client account manager in Worcester, MA is $47,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $53,900.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Worcester, MA? The most popular types of Client Account jobs in Worcester, MA are:
What job categories do people searching Client Account Manager jobs in Worcester, MA look for? The top searched job categories for Client Account Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Client Account Manager jobs? Cities near Worcester, MA with the most Client Account Manager job openings:
Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,228 per year, or $22.7 per hour.

Account Manager

Demo Company

Waltham, MA • On-site, Remote

$72K - $95K/yr

Full-time

Medical, Dental, Retirement

Re-posted 12 days ago

Job description

**Job Summary:**

We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring exceptional service delivery and fostering strong client relationships. This role requires an individual with excellent communication skills, strategic thinking, and a proactive approach to problem-solving.

**Key Responsibilities:**

- **Client Relationship Management:** Build and maintain strong, long-lasting client relationships through regular communication, meetings, and follow-ups.
- **Account Oversight:** Act as the primary point of contact for assigned accounts, understanding client needs and ensuring alignment with company offerings.
- **Strategic Planning:** Develop and implement strategies to enhance client satisfaction, retention, and growth within the assigned accounts.
- **Project Management:** Collaborate with cross-functional teams to manage project timelines, deliverables, and budgets, ensuring successful execution of client projects.
- **Reporting and Analysis:** Monitor account performance and provide regular updates and reports to clients and internal stakeholders. Analyze data to identify trends and opportunities for improvement.
- **Problem Resolution:** Address any issues or challenges clients may face promptly, seeking solutions that meet both client and company objectives.
- **Upselling and Cross-Selling:** Identify opportunities for additional products or services that would benefit clients and contribute to overall company growth.
- **Market Knowledge:** Stay informed about industry trends, competitive landscape, and market conditions that may affect client accounts.

**Qualifications:**

- Bachelor's degree in Business Administration, Marketing, or a related field.
- [X]+ years of experience in account management, client services, or a related role.
- Proven track record of managing client accounts and developing strong client relationships.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical mindset with a focus on problem-solving and strategic planning.
- Ability to work independently and as part of a team.

**Why Join Us:**

- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.
- [Any other perks specific to the company, such as flexible work hours, remote work options, team-building activities, etc.]

**How to Apply:**
Interested candidates should send their resume and a cover letter to [insert contact email or application link]. Please include "Account Manager" in the subject line of your email.

We look forward to hearing from you!

We celebrate diversity and are committed to creating an inclusive environment for all employees.