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Strategic Account Director Jobs in Springfield, MA

Cushman & Wakefield

Sr. Account Director

Hartford, CT · On-site

$260K/yr

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

Cushman & Wakefield

Sr. Account Director

Hartford, CT · On-site

$260K/yr

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

Cushman & Wakefield

Sr. Account Director

Hartford, CT · On-site

$260K/yr

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

Cushman & Wakefield

Sr. Account Director

Hartford, CT · On-site

$260K/yr

The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering ...

New

Big Voodoo Interactive

Account Manager

Easthampton, MA · On-site

$70 - $100/hr

Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure ... Ensures that client issues are dealt with in an efficient manner, informing the Account Director or ...

EnerSys

Director National Accounts

Hartford, CT · On-site

$125K - $156K/yr

Job Purpose The Director of National Accounts is responsible for developing and leading national ... This role is responsible for driving strategic growth within some of EnerSys' most important ...

CBRE Group, Inc.

Alliance Director

Hartford, CT · On-site

$180 - $240/hr

Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly. * Conduct regular status and strategy meetings with the client's management to ...

Pfizer

Retail Pharmacy Account Manager

Hartford, CT · On-site

This position reports to the National Pharmacy Business Director (NPBD) and must collaborate ... Work with TAD to understand the strategic plan for each of the target customer, and the ...

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Strategic Account Director information

See Springfield, MA salary details

$78.2K

$124.6K

$173.9K

How much do strategic account director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for strategic account director in Springfield, MA is $124,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,100.00 and $152,500.00 per year, depending on experience, location, and employer.

What is a strategic account director?

A Strategic Account Director is a senior sales professional responsible for managing and growing relationships with an organization's most important clients, known as strategic accounts. Their role involves understanding client needs, developing tailored solutions, and ensuring long-term satisfaction and loyalty. They work closely with internal teams to deliver value, identify new business opportunities, and drive revenue growth from key accounts. Successful Strategic Account Directors combine strong relationship management, strategic planning, and business development skills.

What are the key skills and qualifications needed to thrive as a strategic account director?

To thrive as a Strategic Account Director, you need expertise in large account management, sales strategy, and business development, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, contract negotiation tools, and data analytics software is often required. Strong relationship-building, leadership, and communication skills help foster trust and drive client success. These abilities are crucial for managing complex client portfolios, driving revenue growth, and maintaining long-term strategic partnerships.

What are some common challenges faced by strategic account directors in managing key client relationships?

Strategic Account Directors often face the challenge of balancing multiple high-value clients with differing priorities and expectations. They must navigate complex organizational structures both within their own company and the client’s, ensuring clear communication and alignment on goals. Additionally, adapting to rapidly changing market conditions and client needs requires strong problem-solving and negotiation skills. These professionals regularly collaborate with cross-functional teams, such as sales, marketing, and product development, to deliver tailored solutions and maintain long-term client satisfaction.

How much does a strategic account director make?

A strategic account director typically earns between $100,000 and $180,000 annually, with total compensation often including bonuses and commissions based on performance. Salaries vary depending on industry, experience, and company size, and the role usually requires strong relationship management and strategic planning skills.

What are the most commonly searched types of Strategic Account jobs in Springfield, MA?

The most popular types of Strategic Account jobs in Springfield, MA are:

What job categories do people searching Strategic Account Director jobs in Springfield, MA look for?

The top searched job categories for Strategic Account Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Strategic Account Director jobs?

Cities near Springfield, MA with the most Strategic Account Director job openings:

Strategic Account Director jobs near you
Infographic showing various Strategic Account Director job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $124,575 per year, or $59.9 per hour.

Sr. Account Director

Cushman & Wakefield

Hartford, CT • On-site

$260K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

113th of 209 rated real estate companies

Job description

Job Title

Sr. Account Director

Job Description Summary

The Sr. Account Director is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Sr. Account Director sets the strategy for the account, establishes the goals and leads and manages a team of functional Directors and/or Sr. Managers with accountability for delivering outstanding results within their areas of responsibility.
Manages the day-to-day client relationship of one or more client accounts in multiple geographic regions within Global Occupier Services (GOS) across two or more service lines below:
1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)
2. Project & Development Services
3. Transaction Management
4. Portfolio Administration
5. Portfolio and Workplace Strategy
The Sr. Account Director is typically responsible for between five and ten million dollars in revenue.
This position provides management across all aspects of the accounts including, but not limited to:
1. Service Delivery Excellence (including innovation, best practices etc.)
2. Client Experience & Relationship Management
3. Talent Management and Team Development
4. Financial Performance (including P&L, contract expansion / renewals etc.)

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Obtain a thorough understanding of the client's business goals and strategies to align real estate services
    with these objectives
  • Implement the overall vision, strategy and measurement metrics to the applicable service lines
  • Develop and maintain strong client relationships
  • Implement and manage account governance process
  • Provide disciplined contract management to meet superior delivery of all contract deliverables
  • Identify existing and new opportunities for enhancing service solutions and capabilities
  • Assist with risk mitigation and dispute resolution for client and C&W
  • Actively manage and develop account talent in partnership with HR, including promotion of diversity, equity & inclusion, talent reviews, performance reviews, succession planning etc.
  • Support collaboration and performance of all partners including Finance, HR, Sourcing, Legal, Operations, etc.
  • Develop and maintain account P&L management, profitability and overall financial performance
  • Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion
  • Ensure quantitative and qualitative analytics and evidenced-based decision making

KEY COMPETENCIES

1. Leadership

2. Customer Relationship Management

3. Technical Skills

4. Organization Design & Management Skills

5. Communication (oral and written)

6. Matrix Organization / Business Partner Skills

7. Presentation Skills

8. Business Acumen

IMPORTANT EDUCATION

  • Bachelor's degree required
  • Master's degree or MBA preferred

IMPORTANT EXPERIENCE

  • Minimum of 10 years at management level or other similar capacity
  • Experience in directly leading and managing teams, and managing people-managers
  • Client, P&L and contract management experience
  • Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and
    Strategic Consulting.
  • In-depth understanding of the business impact of technical contributions

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 221,000.00 - $260,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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