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A Localization Jobs (NOW HIRING)

Localize

Localization Account Manager

Localize is seeking a strategic, growth-oriented Localization Account Manager to own key customer relationships, drive measurable business outcomes, and expand our footprint across a growing ...

Roblox

Localization Program Manager

San Mateo, CA

We're seeking a detail-oriented and strategically minded Localization Program Manager to lead end-to-end localization efforts for our products. In this role, you will work closely with product ...

Roblox

Localization Program Manager

San Mateo, CA · On-site

$167K - $206K/yr

We're on a mission to connect a billion people with optimism and civility, and looking for amazing ... We're seeking a detail-oriented and strategically minded Localization Program Manager to lead end ...

iHerb

Sr. Manager, Localization and Content

Irvine, CA · On-site

Job Summary We are seeking a strategic Senior Manager, Localization and Content to lead and scale iHerb's global localization function across a rapidly expanding footprint of 36+ languages. The ideal ...

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How much do a localization jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for a localization in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $40.14 and $50.72 per hour, depending on experience, location, and employer.

What is the difference between A Localization vs A Translator?

AspectA LocalizationA Translator
CredentialsLanguage proficiency, cultural knowledge, localization toolsLanguage proficiency, translation certifications (e.g., ATA)
Work EnvironmentSoftware companies, gaming, websites, appsPublishing, legal, medical, general documents
Industry UsageUsed in tech, gaming, e-commerce for adapting contentUsed in publishing, legal, medical fields for converting text

While both roles involve language skills, A Localization focuses on adapting content for specific markets, considering cultural nuances and technical integration. A Translator primarily converts text from one language to another without necessarily adapting it for cultural context. Localization is broader, often involving technical and cultural adjustments, whereas translation emphasizes linguistic accuracy.

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A Localization jobs near you
Infographic showing various A Localization job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $96,184 per year, or $46.2 per hour.
Localization Account Manager

Localization Account Manager

Localize

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Localize is seeking a strategic, growth-oriented Localization Account Manager to own key customer relationships, drive measurable business outcomes, and expand our footprint across a growing portfolio of enterprise and high-value accounts. You'll combine consultative partnership with commercial ownership to help customers realize value while identifying opportunities for deeper adoption and expansion.
In this role, you'll lead new customer onboarding and drive product adoption, while continuously monitoring customer health metrics to identify risks and proactively address them. A critical part of your role will be to uncover and capitalize on expansion opportunities, including upsell and cross-sell initiatives that align with customer goals and maximize customer lifetime value (LTV).
You will act as a trusted advisor, helping customers extract maximum value from our solutions while identifying new ways to solve business challenges through deeper engagement and broader solution adoption. Additionally, you'll collaborate with internal teams and leadership to shape customer success strategies and support the execution of company and departmental goals.
If you're passionate about building strategic relationships, solving real business problems, and driving measurable outcomes through account growth and ecosystem collaboration, we want to hear from you!
What You'll Do
Strategic Account Management & Engagement
  • Own a portfolio of strategic accounts, building trusted relationships with both executive stakeholders and day-to-day users.
  • Act as a strategic advisor by aligning customer goals with product capabilities to drive measurable business outcomes.
  • Conduct regular check-ins, QBRs, and strategic planning sessions to reinforce value and maintain alignment with evolving customer needs.
  • Monitor account health metrics (e.g., engagement, usage, NPS) and take proactive, data-driven actions to reduce risk and improve satisfaction.
Revenue Growth, Expansion & Retention
  • Own renewal and expansion targets within your book of business.
  • Carries a quarterly retention and expansion goals aligned to departmental targets.
  • Own the full customer lifecycle post-sale, including adoption, retention, renewal, and expansion.
  • Identify and execute upsell, cross-sell, and expansion opportunities through strategic account planning and needs discovery.
  • Build strategic relationships to enable cross selling within an organization
  • Develop a deep understanding of client accounts to identify growth opportunities and drive expansion through strategic, consultative account planning.
  • Drive renewals by demonstrating value, identifying upsell opportunities, and minimizing churn risks.
  • Proactively manage customer relationships to ensure satisfaction, minimize churn, and drive long-term retention through consistent engagement and value delivery.
  • Contribute to evolving the Customer Success playbook by sharing best practices, process improvements, and strategic insights.
Customer Advocacy & Feedback Loop
  • Serve as the voice of the customer by collecting insights and feedback to inform Product, Marketing, and Support roadmaps.
  • Support the creation of customer success stories, case studies, and user groups to showcase impact and foster community.
  • Collaborate cross-functionally to improve the end-to-end customer experience and surface opportunities for platform enhancements.
Onboarding & Product Adoption
  • Lead onboarding for new customers, ensuring successful implementation, early engagement, and a smooth handoff from Sales.
  • Collaborate with Support and Product teams to resolve issues early and ensure customers realize initial value quickly.
  • Conduct training sessions, webinars, and enablement initiatives to promote self-sufficiency and drive product stickiness.
What Success Looks Like
  • High retention and renewal rates across your customer portfolio
  • Consistent and strategic execution of cross-sell and upsell initiatives
  • Expansion revenue aligned to strategic growth goals
  • Strong executive and user-level relationships
  • Demonstrated customer value and engagement via product usage metrics
  • Consistent execution of CS playbooks, QBRs, and strategic planning cycles
  • Customer participation in co-branded initiatives and partner programs
  • Acts as a true team player by fostering a culture of collaboration, empathy, and accountability across departments. Success is demonstrated through proactive knowledge sharing, supporting peers, and contributing to a unified approach that improves customer satisfaction, renewals, and growth
What You Bring
  • 3+ years of experience in Customer Success, Account Management, or Client Partner roles within a localization environment
  • Proven ability to own and grow revenue from existing customer accounts through cross-selling, upselling, and partnership development
  • Excellent communication and executive presence; comfortable engaging C-level stakeholders
  • Strong technical fluency and ability to translate product value to business outcomes (HTML/CSS/JavaScript familiarity is a plus)
  • Highly organized, metrics-driven, and able to manage multiple priorities independently in a fast-paced environment
  • Brings a disciplined approach to CRM hygiene and leverages tools like HubSpot to track key performance metrics, maintain accurate customer data, and support reporting workflows that enable data-driven decision-making
  • A proactive mindset with a bias toward action, you don't wait for issues to escalate; you anticipate customer needs, address risks early, and work cross-functionally to ensure long-term success and satisfaction
  • A genuine team player mindset, fostering collaboration, empathy, and accountability across departments. Proactively shares knowledge, supports peers, and contributes to a unified approach that drives customer satisfaction, renewals, and growth
  • A strategic mindset with the ability to identify and nurture partnerships such as integrations, co-marketing initiatives, and referral programs that deliver mutual value and drive business growth.

Benefits & Perks:
You'll be joining a close knit and talented team, with plenty of opportunity for professional growth. We offer compensation + benefits that are on par with large companies, while also placing a high value on maintaining a healthy work-life balance.
  • Competitive salary
  • 401(k) plan + 4% matching
  • 100% company-paid health, dental, and vision insurance
  • Company-paid life insurance and AD&D insurance
  • Work anywhere in North America (we are 100% remote)
  • New Macbook (or computer of your choice)
  • Monthly stipend for home internet costs
  • Generous PTO package

About Localize:
The Localize platform is used by 700+ companies to automate the translation of their web and mobile applications and bring their products & services to new markets at record speed. We support organizations like The Bay Area Toll Authority in translating their payments website, Baptist Health in making their healthcare site multilingual, and the Massachusetts Department of Elementary and Secondary Education in offering their content in several languages. To see our product in action, click any of those links and use the website's language switcher to switch from English to another language.
Localize works by providing a code snippet (similar to the Google Analytics JavaScript snippet) that our customers add to their website/web app. The Localize snippet pulls in content from the page into the Localize dashboard where our customers log in to add translations and manage their content. Localize automatically deploys those translations to the customer's production site, reducing development costs and accelerating time to market.
We are a team of ~30 people working fully remote. We offer competitive pay, a full benefits package, and a culture with an emphasis on work + life balance.
To apply:
Along with your resume, send us a cover letter that showcases your personality and tells us why we should hire you. Previous experience working in a remote position is a must.
This position is only open to applicants who reside in and are eligible to work in the US

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