1St Line Support Engineer Jobs in Indiana (NOW HIRING)

Job Summary:

Ensures facility support is provided through maintenance, troubleshooting, repair, and installation of a variety of facility mechanical systems relating to Laboratory activities.
Participates in process capability and reliability to achieve optimum availability of machinery, equipment, related plant and services.
Performs maintenance functions to service, repair and install heating, refrigeration, air conditioning, building ventilation systems, air compressors, heat
exchangers and other related equipment including related HVAC/mechanical troubleshooting.
Installs and maintains machine tools, test stands, and miscellaneous hydraulic equipment.
Installs and repairs dyno meter to support testing.
Maintains safe and effective facilities and building systems.
Coordinates programs including planning, scheduling, ordering, and tracking.
Participates in the maintenance of quality procedures
Participates in improvement projects.
Participates in self-audits and associated corrective action.
Performs other duties as required.

Key Responsibilities:

Works in a multi-craft environment; supports Technicians in other occupations as needed.
Performs maintenance functions to service, repair and install heating, refrigeration, air conditioning, building ventilation systems, air compressors, heat
exchangers and other related equipment including related HVAC/mechanical troubleshooting.
Installs and maintains machine tools, test stands, and miscellaneous hydraulic equipment.
Installs and repairs piping and plumbing.
Installs and maintains hoists.
Designs and fabricates fixtures and hangers needed to perform job.
Installs and repairs dynometer to support testing.
Maintains safe and effective facilities and building systems.
Understands and applies appropriate company and department rules and guidelines to work.
Works with and trains apprentices and technicians.
Interfaces with customers, suppliers, engineers, and other functions.
Coordinates programs including planning, scheduling, ordering, and tracking.
Participates in the maintenance of quality procedures.
Leads and participate in improvement projects.
Develops and gives presentations to customers and suppliers.
Knows and complies with all safety policies and procedures.
Demonstrates confidentiality as required.
Participates in self- and team-audits and associated corrective action.
Performs other miscellaneous duties, as required, to get the job done.

1. First-Line Support for Test Cells
Respond promptly to mechanical issues in test cells as they occur. Perform initial troubleshooting, basic diagnostics, and corrective actions in accordance with established procedures. Use your understanding of basic mechanical principles and fundamentals to determine the best course of action for resolving issues and ensuring equipment accuracy. If the issue cannot be resolved independently, escalate to senior technicians, engineers, or supervisors following the defined escalation process.

2. Issue Logging and Work Documentation
Document all support activities in the LabOps work order tool. Include details such as problem descriptions, troubleshooting steps, time spent, and any parts replaced. Maintain clear and accurate notes to ensure effective shift handovers, enable trend analysis, and support continuous improvement efforts.

3. Preventive Maintenance of Equipment
Perform preventive maintenance on test cell systems and auxiliary equipment in accordance with established procedures. Follow detailed maintenance standards to ensure equipment reliability and compliance with environmental and operational requirements. Collaborate closely with internal customers to coordinate maintenance windows and ensure all work is completed safely, accurately, and on schedule.

4. Support Process, Equipment, and Documentation Improvements
Provide timely support for projects aimed at improving processes, equipment, and documentation. Collaborate with team members to identify opportunities that reduce downtime and enhance data quality. Contribute by researching best practices, engaging with subject matter experts, and performing equipment testing

Competencies:
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Drives results - Consistently achieving results, even under tough circumstances.
Data Acquisition - Prepares samples, verifies equipment calibration and performs tests according to an approved standard procedure or work instruction in a manner which ensures, and results in, data that can be trusted and delivered to the engineer or customer.
Data Reporting - Prepares documentation in a manner which clearly organizes and presents testing methods, instrument settings, the data and analysis to allow the engineer and customer to understand the results and form accurate conclusions and recommendations.
Product Function Test System Design - Interprets test equipment specifications from test standards or lab customer requirements; selects and integrates appropriate equipment, instrumentation and software to control boundary conditions and collect measurement data; assesses capability of the lab equipment against the requirements and support infrastructure.
Test Setup and Configuration - Interprets test plan to determine optimal location and orientation within a test space in accordance with local safety and environmental requirements and fabricates required system with appropriate materials.
Test Article Build - Assembles test articles according to test requirements, including all necessary installation or accommodations for instrumentation, in a manner that allows the test articles to successfully undergo product functional test.
Preventative and Predictive Maintenance - Interprets machine and tool maintenance records and data to develop and execute preventative and predictive management strategies to drive continuous improvement within the manufacturing process.
Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
High school diploma, GED or equivalent required with Department of Labor Certification OR
Associates degree from an accredited program in a related field and at least two years of relevant experience OR
Bachelors degree in a related field.
Experience:
Department of Labor Certification OR four year experience/education requirement accomplished through either Bachelors degree in related field OR associates
degree in related field and at least two years of relevant experience.