Vice President of Gaming Operations

ABOUT CHURCHILL DOWNS INC.

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We are always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and execute strategies to drive revenue growth, market share expansion, and profitability in the gaming division.
• Lead the development of long-term operations plans and goals aligned with the overall company objectives.
• Stay abreast of industry trends, regulatory changes, and competitor activities to inform strategic decision making
• Ensure compliance with all regulatory requirements and standards governing gaming operations.
• Implement policies and procedures to promote responsible gaming and minimize regulatory risks.
• Collaborate with other disciplines such as finance, marketing, information technology, and human resources to optimize operational efficiency and effectiveness.
• Develop and manage budgets for the gaming division, monitoring financial performance and implementing cost control measures where necessary.
• Analyze financial data and key performance indicators to identify opportunities for revenue enhancement and cost reduction
• Champion a culture of team members engagement and customer service excellence throughout the gaming division
• Implement initiatives to enhance team member engagement and guest satisfaction throughout the gaming division
• Monitor team member and guest satisfaction metrics to identify areas for improvement and implement corrective action as needed.
• Provide leadership and direction to the gaming teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Recruit, develop, and retain top talent
• Set clear performance expectations and objectives for team members, conducting regular evaluations, and providing feedback

REQUIRED SKILLS AND ABILITIES

• Strong business acumen and financial literacy, with experience managing budgets and resources effectively.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team towards achieving common goals.
• Exhibits strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
• Thorough knowledge of gaming operations required.
• Proven history of developing and executing successful strategies that drive revenue growth and increase profitability.
• Strong understanding of casino industry trends, consumer behavior, and competitive dynamics.
• Strategic and analytical thinker with a data-driven approach to decision-making and problem-solving.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple projects simultaneously while meeting deadlines.
• Knowledge of regulatory requirements and compliance standards applicable within the gaming industry.
• Strong work ethic and ability to cultivate working relationships throughout the organization.
• Excellent verbal and written communication as well as presentation skills.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in accounting, finance, marketing, or a related field required.
• Master's degree preferred.
• Experience in senior leadership roles withing the gaming industry, with a proven history of success in driving business growth and profitability.
• Strong understanding of gaming operations, gaming regulations and industry trends
• Exceptional strategic planning, fiscal management, and analytical skills.
• Excellent leadership, communication, and people skills, with the ability to inspire and motivate teams.
• Demonstrated ability to build and maintain effective relationships with regulatory authorities, stakeholders, and key partners.
• Minimum 10 years in gaming industry experience leading teams and managing gaming and casino operations.
• Experience managing multiple facilities preferred.
• Must be able to obtain valid gaming license(s), where applicable.

COMPANY BENEFITS

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with Company match
• Employee Stock Purchase Plan
• Paid time off
• Professional development and training opportunities
• Vibrant company culture with opportunities for career advancement

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to lift and/or move up to twenty-five pounds.
• The noise level in the work environment is usually moderate to loud.
• The employee may be exposed to smoke when on the floor of the gaming room.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CDI is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are enthusiastic about marketing and thrive in a demanding environment, we want to hear from you!