Administrative Associate- Service Department

Administrative Associate

Dawes Rigging and Crane Rental, Inc. 

Milwaukee, WI (53214)

Position Summary

Dawes Rigging and Crane Rental Inc. in Milwaukee is seeking an Administrative Associate for the Service Department with solid general office skills to answer incoming phone calls and organize paperwork according to an efficient filing system and digitalize all important documents. This is a full-time, non-exempt position with comprehensive benefits.

Essential Functions

• Answer incoming telephone calls and provide excellent customer service
• Generates repair and work orders by entering  repairs and services required into service database system
• Conveying all necessary information regarding costs, parts, and work performed to Management
• Sort paperwork alphabetically and according to content, dates, significance
• Enter paperwork into an electronic system either by data entry or scanner
• Create or update records with new files and information
• Develop an efficient filing system to make updating and retrieving files easier
• Store all paperwork in designated places, securing important documents
• Comply with federal, state, and company policies, procedures, and regulations
• Other duties as assigned

Skills and Experience Requirements

• Strong initiative required; ability to work independently with minimal direct supervision
• Dependable
• Great attention to detail
• Respect confidentiality and company policies
• Exceptional verbal and written communication skills
• Must have solid general office skills including a working knowledge of Microsoft Office
• Must be able to sit for extended periods of time
• Must be able to operate office equipment and technology

Benefits

• Competitive wages.
• Paid Time Off and Holidays.
• Comprehensive Benefits Plans (Medical, Dental, Life and Disability Insurance).
• 401(k) retirement plan with company match.

ALL Crane Family of Companies

The ALL Family of Companies and its affiliated branches are Equal Opportunity Employers with competitive wage and benefits packages in a drug-free environment. The ALL Family of Companies is the largest privately-owned crane rental and sales enterprise in North America, with 29 strategically located branches operating under the ALL, Central, Dawes, and Jeffers names – including specialized divisions for aerial lifts, boom trucks (ALT Sales), and parts. Since 1964, the ALL Family has been a leader in the lift industry – with market strengths that include commercial construction, roads & bridges, power generation, plants & processing, facility maintenance, and more. We're ALL you need ®

The ALL Family of Companies is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.