Office Assistant

Key Heating & Cooling is currently seeking a Office Assistant to join our team in Tallahassee. We are seeking for individuals that are a team player, dedicated, and customer oriented. We care about our employees which is why we promote from within and offer competitive compensation and benefits. Come join our team of honest, reliable, and hardworking people. To learn more please visit our website at: https://keyheatingandcooling.com/.

COMPENSATION:

$15/hr to $20/hr DOE

BENEFITS:

• Health Insurance
• Paid Holidays
• PTO
• Growth Opportunities

REQUIREMENTS:

• Polite and well-spoken on the phone with excellent customer service skills
• Energetic attitude with the ability to learn and improve quickly
• Excellent communication skills
• Excellent customer service skills
• Must work well independently, as well with others
• Must be eager to learn
• Must be a self-motivator and self-starter
• Must be a quick learner
• Must be able to independently manage time and resources to meet deliverables in specified time frames

RESPONSIBILITIES: If you're looking to make a positive impact and whistle while you work, this might be the position for you! The Customer Service Representative will act as the initial contact for all customers and vendors. This role is also responsible for answering incoming calls in a way that others can hear you smile! Other administrative duties include number crunching, scheduling estimates, and confirming appointments with scheduled customers.

• Answering incoming calls, scheduling estimates, dispatching and confirming estimate appointments
• Managing all new customer inquiries
• Entering invoices in dispatching software
• Creating sales folders daily
• Creating construction folders
• Managing accounts receivable
• Managing our online chat
• Communicating with our technicians if photos, data or forms are missing in order to file rebates timely
• Sending out construction contract using our software after the job has been sold
• Other duties as assigned