Office Assistant

We're hiring an organized administrative assistant to provide extraordinary customer service. Responsibilities include answering all phone calls and emails quickly and kindly, making existing office systems more efficient, buying materials for the office as needed, and planning travel arrangements and appointments for employees. You’ll also support the team by marketing the company and planning company events. Candidates should be great communicators who are driven and have great time management skills. If you’re interested in the position, send us your resume today!Compensation:

$14 - $19 hourly

Responsibilities:

• Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
• Strengthen existing abilities and gain new ones by participating in training opportunities
• Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
• Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
• Inform team members regularly about the status of projects and any setbacks or achievements

• Quote new insurance policies
• Handle emails
• Keep timesheets

Qualifications:

• Navigates computer programs with ease to provide a quick front-desk experience for customers
• Prior experience in office management or our industry is a plus
• Display excellent written, problem-solving, and verbal communication skills
• Proven track record of completing projects on time in an orderly manner
• High school diploma or GED required, some college experience preferred

• Licenses in Property Casualty Insurance preferred before on boarding but not required

About Company

We are proud to be a part of the Farm Bureau family of companies. North Carolina Farm Bureau is a private, non-profit general farm organization protecting the interests of farmers and rural families across North Carolina.

Together with our North Carolina Farm Bureau members, we have built the largest domestic property and casualty insurance company in the state. Based in Raleigh, our Mutual Insurance Company is owned and controlled by our policyholders through an elected Board of Directors. With a network of agents located throughout the state, we now provide insurance for farm and non-farm policyholders alike in all 100 counties of North Carolina. We have over $2.2 billion in assets, write over $1 billion of premium annually, and hold an A.M. Best Company, Inc. rating of A (excellent). We work hard every day to maintain the financial stability and strength to provide the security you need when misfortunes occur.