Technical Support Specialist

firstPRO 360

Cleveland, OH

Vision , Medical , Dental , Paid Time Off
Full-Time

Job Description

Highly profitable and stable company has an immediate need for an IT Support Specialist for a mostly remote role in the Metro Cleveland Area. In this role, you will be the sole IT resource . General duties include handling hw/sw support for users, adding new users and setting up workstations, providing remote and deskside service and phone support, troubleshooting mobile devices, handle the installation, configuration, test, and support of Windows updates, and more.

Requirements:

4+ years of Windows IT support, expert-level troubleshooting experience for software, hardware, setting up workstations (desktop, laptops, mobile devices), monitoring user devices and the network, printer troubleshooting, etc.
Level 1 and 2 experience required.
O365 and azure experience preferred
Knowledge of technical protocols, OS, and standards.

Company Description

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

Why Work Here?

FirstPRO 360 prides itself on providing Best-In-Class service to the companies and candidates we partner with daily.

firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.