Hotel Front Desk Receptionist
- $14 to $16 Hourly
- Full-Time
$14 - $16 hourly
Responsibilities:- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Field customer complaints when necessary
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Has experience answering telephone calls and troubleshooting stressful situations
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- Exhibits working knowledge of Microsoft Office and reservation management systems
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Must have graduated high school, received a GED or equivalent
Began as a small company with a single hotel and one man’s vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company’s first major project in Kansas City, Lotus Hospitality’s unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we’re nowhere close to finished.
https://lotusgroupinc.com/careers/
Address
Hotel Lotus Merriam/Kansas City
Merriam, KSIndustry
Tourism
Posted date
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