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Front Desk Hotel Jobs (NOW HIRING)

Six South Street Hotel

Front Desk Associate

Hanover, NH

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME · On-site

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Six South Street Hotel

Front Desk Associate

Hanover, NH

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Rockland Harbor Hotel

Front Desk Associate

Rockland, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

Florida Partners

Be Seen First

Front Desk Associate- Extended Stay Hotel

Clearwater, FL · On-site

$13 - $16.50/hr

Previous front desk, hotel, or customer service experience preferred (extended stay experience a plus) * Strong communication and interpersonal skills * Basic computer skills and ability to learn ...

Fairfield Inn Brunswick

Front Desk Associate

Brunswick, ME

$14.25 - $18.25/hr

Join us and help create an exceptional guest experience while supporting smooth front desk and hotel operations. We are hiring a Front Office Associate to welcome guests, manage reservations, handle ...

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Front Desk Hotel information

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How much do front desk hotel jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for front desk hotel in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and handling guest inquiries, which can be physically and mentally demanding during busy periods. It requires good communication skills, multitasking ability, and often involves working irregular hours, including nights and weekends.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. Success in the role depends on the individual's ability to handle customer service tasks, use hotel management software, and remain professional in social interactions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

What does a front desk hotel person do at a hotel?

A front desk hotel person, or front desk clerk, is responsible for checking guests in and out, managing reservations, providing information about the hotel and local area, and handling guest inquiries and complaints. They often use hotel management software and need good communication and customer service skills to ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.
More about Front Desk Hotel jobs
What cities are hiring for Front Desk Hotel jobs? Cities with the most Front Desk Hotel job openings:
What are the most commonly searched types of Front Desk Hotel jobs? The most popular types of Front Desk Hotel jobs are:
What states have the most Front Desk Hotel jobs? States with the most job openings for Front Desk Hotel jobs include:
What job categories do people searching Front Desk Hotel jobs look for? The top searched job categories for Front Desk Hotel jobs are:
Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

FRONT DESK ASSOCIATE- HOTEL HOSPITALITY

Fairfield Inn- Rockford IL

Rockford, IL • On-site

$15 - $16/hr

Full-time

Posted 12 days ago

Job description


Front Desk Agent – Job DescriptionReporting Structure

Reports to: Front Office Manager and General Manager

Requirements

  • High school diploma or equivalent required.

  • Ability to speak and communicate fluently in English.

  • Ability to stand for extended periods of time behind the front desk and in front office areas.

  • Ability to lift and carry items weighing up to 50 pounds.

  • Comfortable handling various objects, hotel products, and computer equipment.

  • Must be flexible and willing to work weekends, holidays, and shift is 3-11pm.

  • Must have Front Desk/Hotel Experience

  • Marriott Experience preferred.

General Responsibilities

  • Provide prompt, friendly, courteous, and professional guest service at all times.

  • Perform guest check-in and check-out procedures efficiently and professionally.

  • Serve as Manager on Duty (MOD) when scheduled.

Specific Responsibilities

  • Register arriving guests, issue room keys, and provide information regarding hotel services, room locations, and local attractions.

  • Answer telephone calls in a prompt, courteous, and professional manner.

  • Promote and upsell room types and hotel services when possible to maximize hotel revenue.

  • Maintain proficiency in the Property Management System (PMS).

  • Complete all required brand training and maintain familiarity with brand standards and requirements through the Brand Portal.

  • Maintain a strong understanding of hotel operating procedures and policies.

  • Accurately process cash, credit card transactions, and other forms of payment according to established procedures.

  • Perform administrative tasks such as data entry, reporting, document scanning, and record maintenance.

  • Address guest complaints and requests professionally and take appropriate service recovery actions to ensure guest satisfaction.

  • Assist with additional duties as assigned, including:

    • Guest room tours

    • Special guest request

    • Lobby cleaning and organization

    • Preparing reports and documentation

  • Record and document all relevant events and incidents in the communication log.

  • Ensure the lobby and public areas, including the breakfast area, are clean, organized, and presentable.

  • Follow procedures that protect the safety, security, and privacy of guests and employees.

  • Operate all front desk equipment efficiently, including credit card machines, copiers, and fax machines.

  • Maintain complete knowledge of room types, rate plans, and hotel offerings.

  • Understand and follow the hotel’s franchise policies regarding guaranteed reservations and no-shows.

  • Process reservation modifications and cancellations accurately.

  • Promote a positive environment by being courteous, friendly, and helpful to guests, managers, and colleagues.

  • Encourage teamwork and quality service through clear communication and coordination with other departments.

  • Maintain schedule flexibility and be willing to work any assigned shift.

Preferred Attributes

  • Strong communication and interpersonal skills

  • Friendly and approachable personality

  • Ability to work well as part of a team-oriented environment

  • Attentive and active listener

  • Professional appearance and grooming

  • Ability to give praise openly and provide feedback constructively