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Front Desk Hotel Jobs (NOW HIRING)

Wingate By Wyndham

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front desk hotel

Bossier City, LA · On-site

$10.75 - $13.50/hr

HOTEL FRONT DESK AGENT * Greet and welcome guests in a friendly, professional manner. * Check guests in and out of the hotel while verifying reservations and payment information. * Answer phone calls ...

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Front Desk - Hotel

Princeton, NJ

$15 - $19/hr

... for a Part Time Front Desk Agent position. Candidate must have genuine interest in elite ... Hotel Manager. Physical Demands: Physical, Mental and Workplace Environment Conditions * The ...

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Front Desk - Hotel

Princeton, NJ

$15 - $19/hr

... for a Part Time Front Desk Agent position. Candidate must have genuine interest in elite ... Hotel Manager. Physical Demands: Physical, Mental and Workplace Environment Conditions * The ...

Genesis Global Group

Front Desk - Hotel

Princeton, NJ · On-site

$15 - $19/hr

... for a Part Time Front Desk Agent position. Candidate must have genuine interest in elite ... Hotel Manager. Physical Demands: Physical, Mental and Workplace Environment Conditions * The ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Florida Partners

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Front Desk Associate- Extended Stay Hotel

Tampa, FL · On-site

$13.25 - $17/hr

Previous front desk, hotel, or customer service experience preferred (extended stay experience a plus) * Strong communication and interpersonal skills * Basic computer skills and ability to learn ...

Six South Street Hotel

Front Desk Associate

Hanover, NH

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

Six South Street Hotel

Front Desk Associate

Hanover, NH · On-site

$14 - $18/hr

Front Office Associate Six South St Hotel, proud member of Maine Course Hospitality Group (MCHG ... Join us and help create an exceptional guest experience while supporting smooth front desk and ...

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Front Desk Hotel information

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How much do front desk hotel jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for front desk hotel in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. However, many shy individuals succeed by gaining experience, practicing customer service, and using tools like scripts or checklists to assist interactions.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and problem-solving, which can be physically and mentally demanding during busy periods or night shifts. It requires good communication skills, multitasking ability, and often involves working irregular hours, but the difficulty varies based on individual experience and work environment.

What does a front desk hotel person do at a hotel?

A front desk hotel employee is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer systems to handle bookings and may assist with customer service issues during their shift.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.
More about Front Desk Hotel jobs

What cities are hiring for Front Desk Hotel jobs?

Cities with the most Front Desk Hotel job openings:

What are the most commonly searched types of Front Desk Hotel jobs?

The most popular types of Front Desk Hotel jobs are:

What states have the most Front Desk Hotel jobs?

States with the most job openings for Front Desk Hotel jobs include:

What job categories do people searching Front Desk Hotel jobs look for?

The top searched job categories for Front Desk Hotel jobs are:

Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

front desk hotel

Wingate By Wyndham

Bossier City, LA • On-site

$10.75 - $13.50/hr

Full-time

Posted 4 days ago

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Wyndham Hotels & Resorts rating

5.6

Company rating: 5.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

74th of 107 rated hotels

Job description

HOTEL FRONT DESK AGENT

  • Greet and welcome guests in a friendly, professional manner.
  • Check guests in and out of the hotel while verifying reservations and payment information.
  • Answer phone calls, respond to guest questions, and provide information about hotel services and local attractions.
  • Handle reservations, cancellations, modifications, and room assignments.
  • Process cash, credit card, and other payments accurately.
  • Address guest concerns and resolve complaints professionally to maintain customer satisfaction.
  • Coordinate with housekeeping and maintenance departments regarding room status, repairs, and special guest requests.
  • Maintain accurate guest records and update reservation information in the hotel management system.
  • Prepare keys, registration materials, receipts, and other guest documentation.
  • Monitor lobby and front-desk areas to maintain a clean, safe, and welcoming environment.
  • Assist guests with luggage, transportation arrangements, wake-up calls, and other requests when needed.
  • Follow hotel policies, security procedures, and confidentiality requirements.
  • Balance and reconcile front-desk transactions and complete shift reports.
  • Communicate effectively with coworkers and management during shift changes.
  • Maintain a professional appearance and provide excellent customer service at all times.

What Wyndham Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom