The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations. Do you have a ...
Quick apply
The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations. Do you have a ...
Front Desk Agent
Erlanger, KY · On-site
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
Erlanger, KY · On-site
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
Erlanger, KY · On-site
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
Erlanger, KY · On-site
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
$14 - $17.75/hr
The Residence Inn by Marriott Cincinnati Airport is seeking a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Residence Inn by Marriott Cincinnati Airport ...
Front Desk Agent
Milwaukee, WI · On-site
$11.50 - $12.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full ...
Front Desk Agent
Milwaukee, WI · On-site
$11.50 - $12.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Crowne Plaza Milwaukee Airport is looking to add a Full-time Front Desk Agent to its team. Our upscale, full-service hotel features 194 guest rooms, 24,000 sq. ft. of meeting space, a full ...
Front Desk Agent
Albuquerque, NM · On-site
$13 - $15.50/hr
Job SummaryLooking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Good standing driving record is required as you will be driving shuttle to/from the airport as well.
Quick apply
Front Desk Agent
Albuquerque, NM · On-site
$13 - $15.50/hr
Job SummaryLooking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Good standing driving record is required as you will be driving shuttle to/from the airport as well.
Front Desk Agent
Carrollton, OH · On-site
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
Carrollton, OH · On-site
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
Carrollton, OH · On-site
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
Carrollton, OH · On-site
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
Albuquerque, NM · On-site
$13.75 - $17.50/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
Albuquerque, NM · On-site
$13.75 - $17.50/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
$11 - $14/hr
Medical
Dental
Vision
Retirement
PTO
Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel ... Working as a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent at the ...
Front Desk Agent
Albuquerque, NM · On-site
$13 - $15.50/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
Albuquerque, NM · On-site
$13 - $15.50/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
Tampa, FL · On-site
$13.50 - $17/hr
Job Type Full-time, Part-time Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent ...
Front Desk Agent
Tampa, FL · On-site
$13.50 - $17/hr
Job Type Full-time, Part-time Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent ...
Front Desk Agent
Albuquerque, NM · On-site
$13.25 - $16.75/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
Albuquerque, NM · On-site
$13.25 - $16.75/hr
Job Summary Looking for a reliable part time or full time Front Desk Agent. AM & PM shifts are ... Shuttle guests to/from airport and rental car plaza * Resolve guest requests * Answer inquires ...
Front Desk Agent
Tampa, FL · On-site
$13 - $16.50/hr
Job Type Full-time, Part-time Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent ...
Front Desk Agent
Tampa, FL · On-site
$13 - $16.50/hr
Job Type Full-time, Part-time Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent ...
Front Desk Agent
$13.50 - $17/hr
Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our ...
Front Desk Agent
$13.50 - $17/hr
Description The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our ...
Front Desk Agent
Tampa, FL · On-site
$13.50 - $17/hr
The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone ...
Quick apply
Front Desk Agent
Tampa, FL · On-site
$13.50 - $17/hr
The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone ...
Hotel Front Desk Agent
$14.50 - $18.25/hr
We're looking for a positive and professional hotel front desk agent to deliver an exceptional ... You will find our hotel less than one mile from Philadelphia International Airport and a short ...
Quick apply
Hotel Front Desk Agent
$14.50 - $18.25/hr
We're looking for a positive and professional hotel front desk agent to deliver an exceptional ... You will find our hotel less than one mile from Philadelphia International Airport and a short ...
Courtyard JFK Airport - PM Front Desk Agent
Jamaica, NY · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes ... Courtyard by Marriott New York JFK Airport offers a fast-paced, airport-adjacent workplace serving ...
Courtyard JFK Airport - PM Front Desk Agent
Jamaica, NY · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes ... Courtyard by Marriott New York JFK Airport offers a fast-paced, airport-adjacent workplace serving ...
Front Desk Night Audit Agent
Rochester, NY · On-site
$14 - $17.75/hr
Description The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations. Do you ...
Front Desk Night Audit Agent
Rochester, NY · On-site
$14 - $17.75/hr
Description The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations. Do you ...
Hampton Inn Chicago Midway Airport - Front Desk Agent
Chicago, IL · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes ... Minutes from Chicago's Midway Airport, and close to the center of the city, this hotel features a ...
Hampton Inn Chicago Midway Airport - Front Desk Agent
Chicago, IL · On-site
$16 - $17/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes ... Minutes from Chicago's Midway Airport, and close to the center of the city, this hotel features a ...
Airport Desk Agent information
See salary details
$13.22 - $14.55
4% of jobs
$14.55 - $15.89
12% of jobs
$16.57 is the 25th percentile. Wages below this are outliers.
$15.89 - $17.22
18% of jobs
$17.22 - $18.55
13% of jobs
The median wage is $18.78 / hr.
$18.55 - $19.89
22% of jobs
$20.53 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.22
14% of jobs
$21.22 - $22.55
4% of jobs
$22.55 - $23.89
4% of jobs
$23.89 - $25.22
3% of jobs
$25.22 - $26.55
3% of jobs
$26.55 - $27.88
3% of jobs
$13
$19
$27
How much do airport desk agent jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for airport desk agent in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What are some common challenges faced by airport desk agents during peak travel times, and how can they effectively manage them?
Airport Desk Agents often encounter increased passenger volume, long queues, and heightened stress during peak travel times such as holidays and weekends. Managing these challenges requires strong multitasking skills, patience, and effective communication to ensure passengers feel supported and informed. Collaborating closely with colleagues in security, baggage handling, and flight operations is essential to resolve issues quickly, maintain smooth operations, and deliver excellent customer service even under pressure.
What is an airport desk agent?
Airport Desk Agents, also known as airline customer service agents or ticket agents, are responsible for assisting passengers at airport check-in counters and boarding gates. Their duties include checking in luggage, issuing boarding passes, answering passenger questions, and resolving issues such as flight changes or delays. They also ensure compliance with airline policies and security regulations. Excellent communication and problem-solving skills are essential for this role, as agents frequently interact with travelers from diverse backgrounds. Airport Desk Agents are crucial in providing a smooth and pleasant airport experience for passengers.
How much do airport desk agents get paid?
Airport desk agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and opportunities for advancement.
What is the difference between Airport Desk Agent vs Customer Service Representative?
| Aspect | Airport Desk Agent | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, customer service skills, possibly security clearance | High school diploma or equivalent, communication skills |
| Work Environment | Airports, airline counters, fast-paced, customer-focused | Retail, call centers, offices, varied industries |
| Employer & Industry Usage | Airlines, airports, travel industry | Retail, telecom, banking, service sectors |
| Common Search & Comparison | Yes | No |
The Airport Desk Agent and Customer Service Representative roles both focus on assisting customers, but Airport Desk Agents work specifically in airports handling airline check-ins, boarding, and passenger inquiries. Customer Service Representatives serve in various industries, providing support over the phone or in person. While both roles require strong communication skills, Airport Desk Agents often need knowledge of airline policies and security procedures, making their roles more specialized within the travel industry.
What are the key skills and qualifications needed to thrive as an airport desk agent?
To thrive as an Airport Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems like Sabre or Amadeus and the ability to use ticketing and check-in software are essential. Outstanding communication, problem-solving, and stress management abilities help agents stand out in high-pressure situations. These skills ensure efficient passenger processing, positive customer experiences, and smooth airport operations.
How to become an airport desk agent for an airline?
To become an airport desk agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and the ability to work flexible hours. Many airlines provide on-the-job training, and some prefer prior experience in customer service or hospitality. Proficiency in computer systems and good communication skills are also important for the role.
What cities are hiring for Airport Desk Agent jobs?
Cities with the most Airport Desk Agent job openings:
What states have the most Airport Desk Agent jobs?
States with the most job openings for Airport Desk Agent jobs include:
What job categories do people searching Airport Desk Agent jobs look for?
The top searched job categories for Airport Desk Agent jobs are:
$19/hr
Full-time
Posted 23 days ago
Job description
The Marriott Rochester Airport is currently hiring a Front Desk/Night Audit Agent. In this role, you will split time between supporting the Front Office and Night Audit operations.
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation:$17 - $19 hourly
Responsibilities:
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Bookkeeping: keep accurate records of all hotel guest account information
- Field customer complaints when necessary
- Communicate with housekeeping to make sure guest rooms are ready
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Qualifications:
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Must have graduated high school, received a GED or equivalent
- Has experience answering telephone calls and troubleshooting stressful situations
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
Rochester Airport Marriott sets the scene for a stylish getaway. Offering an unrivaled location, our hotel near Rochester Airport is just moments from popular destinations such as The Strong Museum, Seneca Park Zoo & Lake Ontario.