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Hotel Desk Agent Jobs (NOW HIRING)

BN Management Co

Front Desk Agent

Gretna, LA · On-site

$11.75 - $15/hr

Hotel Desk Agent Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions

BN Management Co

Front Desk Agent

Gretna, LA · On-site

$12.25 - $15.50/hr

OB DESCRIPTION- Hotel Desk AgentSummary/ObjectiveThe hotel desk agent greets and welcomes guests to the establishment and makes them feelcomfortable in their environment.Essential Functions.1. Greets ...

Choice Hotels

FT or PT Hotel Desk Agent

Fargo, ND · On-site

$14 - $17.75/hr

The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a-3p and the evening shift is 3p-11p and the position requires weekend availability. We are looking for ...

MainStay Suites

FT or PT Hotel Desk Agent

Fargo, ND · On-site

$14 - $17.75/hr

The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a-3p and the evening shift is 3p-11p and the position requires weekend availability. We are looking for ...

CUSA, LLC

Hotel Front Desk Agent

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

CUSA, LLC

Hotel Front Desk Agent

Tuscaloosa, AL · On-site

$13 - $15/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

CUSA

Hotel Front Desk Agent

Tuscaloosa, AL · On-site

$13.25 - $16.75/hr

Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Fairfield Inn and Suites by Marriott in Tuscaloosa ...

Columbia Sussex

Hotel Front Desk Agent

Myrtle Beach, SC · On-site

$12 - $15.25/hr

Hotel Front Desk Agent A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns.

Columbia Sussex

Hotel Front Desk Agent

Saint Pete Beach, FL · On-site

$13.50 - $17.25/hr

Hotel Front Desk Agent A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns.

Wyndham Hotels & Resorts

Front Desk Agent - Hotel

Ocala, FL · On-site

$12.75 - $16/hr

The Front Desk Agent is the first point of contact for guests. This role is responsible for providing excellent customer service, handling reservations and payments, and supporting daily hotel ...

Hotel Indigo Dallas Downtown

Front Desk Agent

Dallas, TX · On-site

$14.25 - $18/hr

Hotel Front Desk Agent We are looking to add an upbeat, enthusiastic Front Desk Agent to our team to provide great service and memorable experience to our guests. Benefits for the Hotel Front Desk ...

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Hotel Desk Agent information

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How much do hotel desk agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for hotel desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Hotel Desk Agent vs Front Desk Supervisor?

AspectHotel Desk AgentFront Desk Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in hospitality; supervisory skills
Work EnvironmentFront desk, guest check-in/out, reservationsOversees front desk operations, manages staff
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonCustomer service, guest relations, reservationsStaff management, operations oversight

The main difference between a Hotel Desk Agent and a Front Desk Supervisor is the level of responsibility. Hotel Desk Agents handle guest check-ins, reservations, and customer service, while Front Desk Supervisors oversee the front desk team, manage operations, and ensure guest satisfaction. Both roles are essential in the hospitality industry, but the supervisor position requires more experience and leadership skills.

What are some common challenges faced by hotel desk agents, and how can they be effectively managed?

Hotel Desk Agents often encounter challenges such as managing high guest volumes during peak check-in and check-out times, handling guest complaints professionally, and multitasking between phone, email, and in-person requests. Effective management of these challenges involves strong communication skills, staying organized under pressure, and collaborating closely with housekeeping and maintenance teams to quickly resolve issues. Additionally, familiarity with property management systems and a positive, service-oriented attitude help ensure smooth guest experiences and maintain operational efficiency.

What is a hotel desk agent?

Hotel desk agents, also known as front desk clerks or receptionists, are responsible for greeting guests, checking them in and out, handling reservations, and answering inquiries about the hotel and its services. They also manage guest requests, process payments, and coordinate with other hotel staff to ensure a pleasant stay for guests. Strong communication, customer service, and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a hotel desk agent, and why are they important?

To thrive as a Hotel Desk Agent, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office tools is important. Excellent communication, problem-solving, and multitasking skills help you stand out in this guest-facing role. These skills and qualities are crucial for creating positive guest experiences, efficiently handling reservations, and ensuring smooth hotel operations.
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Hotel Desk Agent jobs near you
Infographic showing various Hotel Desk Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent

BN Management Co

Gretna, LA • On-site

$11.75 - $15/hr

Other

Re-posted 23 days ago

Job description

Hotel Desk Agent

Hotel Desk Agent Summary/Objective The hotel desk agent greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions

  • Greets and welcomes guests.
  • Assigns rooms and keys.
  • Maintains room availability.
  • Collects and distributes cash handling for hotel.
  • Prepares bills and collects payment for visits.
  • Assists in solving billing discrepancies.
  • Answers inquiries regarding hotel area and services.
  • Secures patrons' valuables in the safe.
  • Provides suggestions of places to visit eat and shop.
  • Answering phone is using correct brand verbiage.
  • Maintains hotel records.
  • Insure the safety of our guest's property assets; never open door for guest's who forgot their key (redirect them back to the front desk) Hilton PEP is helpful

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