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Front Desk Reservation Agent Jobs (NOW HIRING)

Campland on the Bay

Reservation Agent

San Diego, CA

$19 - $21.24/hr

Reservation Agent San Diego, CA 92109 Overview Salary Range $19.00 - $21.24 Hourly Description ... Check-in guests just like at a hotel front desk, i.e., use our reservations software to confirm ...

Chawla Pointe LLC

FRONT DESK

Cleveland, MS · On-site

$10 - $11/hr

RESERVATION AGENT DUTIES AND RESPONSIBILITIES: * Processes reservations by mail, telephone, telex ... Communicates reservation information to the front desk. * Processes cancellations and modifications ...

Chawla Pointe LLC

FRONT DESK

Cleveland, MS · On-site

$10 - $11/hr

RESERVATION AGENT DUTIES AND RESPONSIBILITIES: * Processes reservations by mail, telephone, telex ... Communicates reservation information to the front desk. * Processes cancellations and modifications ...

Heritage Companies

Reservation Agent

Albuquerque, NM

$16/hr

Reservation Agent WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture ... Experience in hospitality reservations sales or front desk is preferred. * Strong communication ...

Sheraton Baltimore North

Front Desk Supervisor

Towson, MD · On-site

$19 - $20/hr

Monitor front desk, reservation, and communication systems for accuracy. • Financial Accuracy: Manage cash drawers, process payments, and assist with night audit reviews and account settlements ...

E.M.A. Hospitality

Front Desk Clerk

Lisle, IL · On-site

$13.75 - $17/hr

The Front Desk Clerk will be responsible for providing exceptional guest service, handling check ... Reservation Management: - Assist guests with making reservations, modifications, and cancellations ...

Sheraton Baltimore North

Front Desk Supervisor

Towson, MD · On-site

$19 - $20/hr

Monitor front desk, reservation, and communication systems for accuracy. • Financial Accuracy: Manage cash drawers, process payments, and assist with night audit reviews and account settlements ...

Total Management Systems, Inc.

Front Desk Agent

Gallup, NM

$13 - $16.50/hr

Front Desk Agent We are seeking a highly motivated and professional Front Desk Agent to join our ... Experience with hotel reservation software Responsibilities: * Greet guests in a friendly and ...

Quality Inn & Suites

Front Desk Agent

Gallup, NM · On-site

$13 - $16.50/hr

Experience with hotel reservation software Responsibilities: * Greet guests in a friendly and ... As a Front Desk Agent, you will utilize your excellent communication and customer service skills on ...

TownePlace Suites by Marriott

Front Desk Agent

Albuquerque, NM · On-site

$13.25 - $16.75/hr

Experience with hotel reservation software Responsibilities: * Greet guests in a friendly and ... As a Front Desk Agent, you will utilize your excellent communication and customer service skills on ...

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Front Desk Reservation Agent information

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How much do front desk reservation agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front desk reservation agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Reservation Agent vs Front Desk Clerk?

AspectFront Desk Reservation AgentFront Desk Clerk
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiries related to reservationsChecking in/out guests, answering general questions, administrative tasks
Required SkillsCustomer service, reservation software proficiency, communication skillsCustomer service, basic computer skills, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
CertificationsNone typically required, but hospitality or reservation system training helpfulNone typically required

While both roles are customer-facing in the hospitality industry, the Front Desk Reservation Agent primarily manages reservations and booking inquiries, whereas the Front Desk Clerk handles guest check-ins, check-outs, and general front desk duties. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are Front Desk Reservation Agents?

Front Desk Reservation Agents are hospitality professionals responsible for managing guest reservations, check-ins, and check-outs at hotels or similar establishments. They interact directly with guests, handle inquiries, coordinate bookings, and provide information about the property's services and amenities. These agents play a key role in ensuring a positive guest experience by delivering excellent customer service and addressing any issues or special requests. Their duties may also include processing payments, answering phones, and maintaining accurate records of guest information.

What are the key skills and qualifications needed to thrive as a Front Desk Reservation Agent, and why are they important?

To thrive as a Front Desk Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, property management systems (like Opera or Maestro), and basic office technology is usually required. Exceptional communication, problem-solving abilities, and a calm demeanor help agents excel in guest interactions and manage high-pressure situations. These skills and qualities are crucial for ensuring guest satisfaction, efficient operations, and a positive first impression for the organization.

What are the typical challenges a Front Desk Reservation Agent faces during busy periods, and how can they be managed?

During peak seasons or special events, Front Desk Reservation Agents often encounter high call volumes and increased guest traffic, which can make it challenging to manage reservations efficiently while maintaining excellent customer service. To handle these periods, agents prioritize multitasking, effective communication, and staying organized to avoid double bookings or errors. Many teams rely on reservation management systems and clear protocols to streamline processes. Proactively collaborating with colleagues and maintaining a calm, professional demeanor also helps ensure guests receive timely and accurate assistance.
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What cities are hiring for Front Desk Reservation Agent jobs? Cities with the most Front Desk Reservation Agent job openings:
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What job categories do people searching Front Desk Reservation Agent jobs look for? The top searched job categories for Front Desk Reservation Agent jobs are:
Front Desk Reservation Agent jobs near you
Infographic showing various Front Desk Reservation Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Supervisor (2nd Shift)

Mt. Olympus Water & Theme Park

Wisconsin Dells, WI • On-site

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Mt. Olympus Resort in Wisconsin Dells is hiring a Front Desk Supervisor! Join our team today. Previous experience in Front Desk and Reservations, 1-2 years of experience in Front Desk/Reservation Management preferred. The successful candidate is likely to have a passion for customer service and leadership.
Job type: Full-time, non-exempt
Schedule: 3:00 p.m. - 11:00 p.m.*, including weekends and holidays.
*These hours may vary slightly based on hotel occupancy and department need.
Duties and Responsibilities:
  • Act as a main resource for Front Desk and/or Reservation agents needing assistance technically or about achieving customer satisfaction.
  • Ensure reservation department and Front Desk and/or Reservation agent staff are constantly aware of availability and occupancy
  • Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
  • Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.
  • Maintain department approved quality assurance program to include, but not limited to, rates, deposits property descriptions, activity tables and reservations letter
Front Desk Supervisor Qualifications:
  • Must have supervisory/management experience
  • Set reasonable customer satisfaction goals
  • Open to work in a high paced environment
  • Exceptional oral and written communication
  • Must be able to handle customer complaints and concerns
  • Must be familiar with Microsoft Office and Google Docs
  • Able to multitask
  • Must always bring a smile to work.
  • Must be able to maintain and present a professional appearance at all times.
  • A professional attitude is required at all times, handle pressure with poise and finesse.
  • Must possess excellent time management skills and be on time for work.
  • Must be a team player and able to provide superior customer service.
  • Must be able to work weekends and Holidays

What We Offer:
  • On Demand Pay- Get Paid the Same Day you Work!
  • Fun and Exciting Work Environment!
  • FREE Waterpark Park & Theme Park Passes (based on resort occupancy)
  • Full Time, Part Time and Seasonal Positions
  • Employee discounts on hotel rooms, retail and food
  • Company-wide outings
  • Full Time Employees are Eligible for Benefits:
    • Health Insurance, Dental Insurance, Vision Insurance, FSA Health & FSA Dependent Care after 60 Days of Employment
    • 401K and Paid Time Off after 1 Year of Employment
For more information about our property, visit our website: https://www.mtolympuspark.com/

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