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Front Desk Reservation Agent Jobs (NOW HIRING)

Campland on the Bay

Reservation Agent

San Diego, CA · On-site

$17 - $21.25/hr

Reservation Agent Campland on the Bay is a full-service, destination RV Resort. Located in the ... Check-in guests just like at a hotel front desk, i.e., use our reservations software to confirm ...

Chawla Pointe LLC

FRONT DESK

Cleveland, MS · On-site

$10 - $11/hr

RESERVATION AGENT DUTIES AND RESPONSIBILITIES: * Processes reservations by mail, telephone, telex ... Communicates reservation information to the front desk. * Processes cancellations and modifications ...

Chawla Pointe LLC

FRONT DESK

Cleveland, MS · On-site

$10 - $11/hr

RESERVATION AGENT DUTIES AND RESPONSIBILITIES: * Processes reservations by mail, telephone, telex ... Communicates reservation information to the front desk. * Processes cancellations and modifications ...

Sheraton Baltimore North

Front Desk Supervisor

Towson, MD · On-site

$19 - $20/hr

Monitor front desk, reservation, and communication systems for accuracy. • Financial Accuracy: Manage cash drawers, process payments, and assist with night audit reviews and account settlements ...

Elite Hotels Group

Front Desk Agent

Oswego, SC · On-site

$11/hr

The Front Desk Agent plays a critical role in delivering excellent customer service and ensuring ... Maintain accurate guest records and update reservation systems * Coordinate with housekeeping and ...

Total Management Systems, Inc.

Front Desk Agent

Alamogordo, NM · On-site

$13.50 - $17.25/hr

Front Desk Agent We are seeking a highly motivated and professional Front Desk Agent to join our ... Experience with hotel reservation software Responsibilities: * Greet guests in a friendly and ...

Clean Tec Outsourcing

FRONT DESK AGENT

Miami, FL · On-site

$13.75 - $17.25/hr

Front Desk Agent The Front Desk Agent is responsible for welcoming guests, processing check-ins and ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Clean Tec Outsourcing

FRONT DESK AGENT

Orlando, FL · On-site

$13.25 - $16.75/hr

Front Desk Agent The Front Desk Agent is responsible for welcoming guests, processing check-ins and ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Ocean Place

Reservation Agent-Seasonal

Long Branch, NJ · On-site

$15.92 - $17/hr

Non-Exempt JOB SUMMARY The Reservations Agent is responsible for handling incoming reservation ... Light mobility to access office equipment and assist at the front desk if needed. General ...

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Front Desk Reservation Agent information

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How much do front desk reservation agent jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for front desk reservation agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Reservation Agent vs Front Desk Clerk?

AspectFront Desk Reservation AgentFront Desk Clerk
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiries related to reservationsChecking in/out guests, answering general questions, administrative tasks
Required SkillsCustomer service, reservation software proficiency, communication skillsCustomer service, basic computer skills, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
CertificationsNone typically required, but hospitality or reservation system training helpfulNone typically required

While both roles are customer-facing in the hospitality industry, the Front Desk Reservation Agent primarily manages reservations and booking inquiries, whereas the Front Desk Clerk handles guest check-ins, check-outs, and general front desk duties. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are Front Desk Reservation Agents?

Front Desk Reservation Agents are hospitality professionals responsible for managing guest reservations, check-ins, and check-outs at hotels or similar establishments. They interact directly with guests, handle inquiries, coordinate bookings, and provide information about the property's services and amenities. These agents play a key role in ensuring a positive guest experience by delivering excellent customer service and addressing any issues or special requests. Their duties may also include processing payments, answering phones, and maintaining accurate records of guest information.

What are the key skills and qualifications needed to thrive as a Front Desk Reservation Agent, and why are they important?

To thrive as a Front Desk Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, property management systems (like Opera or Maestro), and basic office technology is usually required. Exceptional communication, problem-solving abilities, and a calm demeanor help agents excel in guest interactions and manage high-pressure situations. These skills and qualities are crucial for ensuring guest satisfaction, efficient operations, and a positive first impression for the organization.

What are the typical challenges a Front Desk Reservation Agent faces during busy periods, and how can they be managed?

During peak seasons or special events, Front Desk Reservation Agents often encounter high call volumes and increased guest traffic, which can make it challenging to manage reservations efficiently while maintaining excellent customer service. To handle these periods, agents prioritize multitasking, effective communication, and staying organized to avoid double bookings or errors. Many teams rely on reservation management systems and clear protocols to streamline processes. Proactively collaborating with colleagues and maintaining a calm, professional demeanor also helps ensure guests receive timely and accurate assistance.
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Front Desk Reservation Agent jobs near you
Reservation Supervisor

Reservation Supervisor

Navajo Nation Gaming Enterprise

Flagstaff, AZ • On-site

Full-time

Posted 13 days ago

Job description

Position Summary:
Under general direction of the Hotel Manager and/or Director of Hotel Operations, oversees the activities of the Reservation Department, Reservation Agent and assigned group reservation agent. In the absence of Front Desk Supervisor, Reservations Supervisor will oversee Front Desk, Bell and Valet. Monitors all telephone inquiries and monitors accurate and efficient responses while promoting hotel services and ensuring maximum room revenues. Maintains confidentiality of all privileged information.
Minimum Qualifications:
High School Diploma or GED plus two (2) years' experience in the hotel industry, preferably in a 3-4 star property, including one (1) year in a supervisory capacity. Associates Degree is preferred. Must meet all knowledge, skills and abilities. Must be twenty-one (21) years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

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