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Front Desk Reservation Agent Jobs (NOW HIRING)

DoubleTree by Hilton

Front Desk Agent

Appleton, WI · On-site

$14 - $16/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Alphabe Insight Inc

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

As the first point of contact for our guests, the Front Desk Agent plays a critical role in ... Process payments and manage billing information using the hotel's reservation system. * Maintain up ...

TownePlace Suites

Front Desk Agent

Omaha, NE · On-site

$13 - $16.25/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Clean Tec Outsourcing

Front Desk Agent

Orlando, FL · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Clean Tec Outsourcing LLC

Front Desk Agent

Orlando, FL

$13.25 - $16.75/hr

The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Primo Investments LLC

Front Desk Agent

Rock Hill, SC · On-site

$12 - $15.25/hr

This position is responsible for conducting all nightly audit-related duties while answering the phones and using the hotel's front desk reservation and computer systems for checking guests in and ...

Dora Hospitality LLC

Front Desk Agent

Fishers, IN

$13.25 - $16.75/hr

Front Desk Agent We are urgently hiring a friendly and professional Front Desk Agent to join our ... Maintain accurate reservation records Requirements: * High school diploma or equivalent, 1+ year of ...

Clean Tec Outsourcing

Front Desk Agent

Miami, FL

$13.75 - $17.25/hr

The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Clean Tec Outsourcing LLC

Front Desk Agent

Miami, FL

$13.75 - $17.25/hr

The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Clean Tec Outsourcing LLC

Front Desk Agent

Orlando, FL

$13.25 - $16.75/hr

The Front Desk Agent is responsible for welcoming guests, processing check-ins and check-outs ... Basic computer knowledge and experience with reservation systems preferred. * Availability to work ...

Homewood Suites

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

TownePlace Suites

Front Desk Agent

Urbandale, IA · On-site

$13.25 - $17/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Homewood Suites by Hilton

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

TownePlace Suites by Marriott

Front Desk Agent

Johnston, IA · On-site

$13.25 - $17/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

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Front Desk Reservation Agent information

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How much do front desk reservation agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front desk reservation agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Reservation Agent vs Front Desk Clerk?

AspectFront Desk Reservation AgentFront Desk Clerk
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiries related to reservationsChecking in/out guests, answering general questions, administrative tasks
Required SkillsCustomer service, reservation software proficiency, communication skillsCustomer service, basic computer skills, multitasking
Work EnvironmentHotels, resorts, travel agenciesHotels, motels, hospitality venues
CertificationsNone typically required, but hospitality or reservation system training helpfulNone typically required

While both roles are customer-facing in the hospitality industry, the Front Desk Reservation Agent primarily manages reservations and booking inquiries, whereas the Front Desk Clerk handles guest check-ins, check-outs, and general front desk duties. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are Front Desk Reservation Agents?

Front Desk Reservation Agents are hospitality professionals responsible for managing guest reservations, check-ins, and check-outs at hotels or similar establishments. They interact directly with guests, handle inquiries, coordinate bookings, and provide information about the property's services and amenities. These agents play a key role in ensuring a positive guest experience by delivering excellent customer service and addressing any issues or special requests. Their duties may also include processing payments, answering phones, and maintaining accurate records of guest information.

What are the key skills and qualifications needed to thrive as a Front Desk Reservation Agent, and why are they important?

To thrive as a Front Desk Reservation Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, property management systems (like Opera or Maestro), and basic office technology is usually required. Exceptional communication, problem-solving abilities, and a calm demeanor help agents excel in guest interactions and manage high-pressure situations. These skills and qualities are crucial for ensuring guest satisfaction, efficient operations, and a positive first impression for the organization.

What are the typical challenges a Front Desk Reservation Agent faces during busy periods, and how can they be managed?

During peak seasons or special events, Front Desk Reservation Agents often encounter high call volumes and increased guest traffic, which can make it challenging to manage reservations efficiently while maintaining excellent customer service. To handle these periods, agents prioritize multitasking, effective communication, and staying organized to avoid double bookings or errors. Many teams rely on reservation management systems and clear protocols to streamline processes. Proactively collaborating with colleagues and maintaining a calm, professional demeanor also helps ensure guests receive timely and accurate assistance.
More about Front Desk Reservation Agent jobs
What cities are hiring for Front Desk Reservation Agent jobs? Cities with the most Front Desk Reservation Agent job openings:
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Front Desk Reservation Agent jobs near you
Infographic showing various Front Desk Reservation Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Front Desk Agent

Front Desk Agent

DoubleTree by Hilton

Appleton, WI • On-site

$14 - $16/hr

Full-time

Posted 9 days ago

Job description

DESCRIPTION
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
  • Competitive pay
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement

Responsibilities:
  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records

REQUIREMENTS
  • High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends

Apply