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Hotel Desk Agent Jobs (NOW HIRING)

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Hotel Front Desk Agent

Cedar Hill, TX · On-site

$12.25 - $15.50/hr

... Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.

Fnmm Llc

Hotel Front Desk Agent

Salt Lake City, UT

$13.75 - $17.50/hr

Job Title Hotel Front Desk Agent - Morning Shift Schedule Morning Shift: 7:00 AM - 3:00 PM Includes weekends and holidays as needed. Responsibilities * Greet and welcome guests with a positive ...

Myriad Hotel

Front Desk Agent

Louisville, KY · On-site

$16/hr

Myriad Hotel is seeking a friendly and customer-focused Front Desk Agent to join our hospitality team. The Front Desk Agent is the first point of contact for the guests, providing exceptional service ...

Fnmm Llc

Hotel Front Desk Agent

Salt Lake City, UT

$13.75 - $17.50/hr

Job Title Hotel Front Desk Agent - Morning Shift Schedule Morning Shift: 7:00 AM - 3:00 PM Includes weekends and holidays as needed. Responsibilities * Greet and welcome guests with a positive ...

Myriad Hotel

Front Desk Agent

Louisville, KY · On-site

$16/hr

Myriad Hotel is seeking a friendly and customer-focused Front Desk Agent to join our hospitality team. The Front Desk Agent is the first point of contact for the guests, providing exceptional service ...

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Hotel Desk Agent information

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How much do hotel desk agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hotel desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Hotel Desk Agent vs Front Desk Supervisor?

AspectHotel Desk AgentFront Desk Supervisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in hospitality; supervisory skills
Work EnvironmentFront desk, guest check-in/out, reservationsOversees front desk operations, manages staff
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonCustomer service, guest relations, reservationsStaff management, operations oversight

The main difference between a Hotel Desk Agent and a Front Desk Supervisor is the level of responsibility. Hotel Desk Agents handle guest check-ins, reservations, and customer service, while Front Desk Supervisors oversee the front desk team, manage operations, and ensure guest satisfaction. Both roles are essential in the hospitality industry, but the supervisor position requires more experience and leadership skills.

What are some common challenges faced by hotel desk agents, and how can they be effectively managed?

Hotel Desk Agents often encounter challenges such as managing high guest volumes during peak check-in and check-out times, handling guest complaints professionally, and multitasking between phone, email, and in-person requests. Effective management of these challenges involves strong communication skills, staying organized under pressure, and collaborating closely with housekeeping and maintenance teams to quickly resolve issues. Additionally, familiarity with property management systems and a positive, service-oriented attitude help ensure smooth guest experiences and maintain operational efficiency.

What is a hotel desk agent?

Hotel desk agents, also known as front desk clerks or receptionists, are responsible for greeting guests, checking them in and out, handling reservations, and answering inquiries about the hotel and its services. They also manage guest requests, process payments, and coordinate with other hotel staff to ensure a pleasant stay for guests. Strong communication, customer service, and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a hotel desk agent, and why are they important?

To thrive as a Hotel Desk Agent, you need strong customer service abilities, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic office tools is important. Excellent communication, problem-solving, and multitasking skills help you stand out in this guest-facing role. These skills and qualities are crucial for creating positive guest experiences, efficiently handling reservations, and ensuring smooth hotel operations.
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Hotel Desk Agent jobs near you
Infographic showing various Hotel Desk Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent (Hotel Terra)

Hotel Terra & Teton Mountain Lodge, by Noble House

Teton Village, WY • On-site

$21/hr

Full-time

Medical, Retirement

Re-posted 4 days ago

Job description

Description:

Join to our properties, Hotel Terra and Teton Mountain Lodge & Spa in the beautiful Jackson Area!


We are excited to invite a dynamic and results-driven Front Desk Agent to join our team at Hotel Terra and Teton Mountain Lodge & Spa, located in stunning Jackson Hole, WY. This is an excellent opportunity for a professional passionate about hospitality to contribute to the growth and success of our distinguished properties while enjoying the breathtaking scenery and vibrant community of Jackson.



The Job

As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”.


The Offer*

In return we offer our new Front Desk Agent:

  • Competitive Medical Benefits Package and 401(k)
  • Competitive Wages and Flexible Schedules
  • Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
  • Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
  • Discounts on Noble House Hotels & Resorts Room Rates
  • Discounts on Ski Passes
  • Shared Transferable Ski Pass
  • Onsite Ski-in, Ski-out, and Ski Storage
  • Salary starting on $21 DOE

*Rules and restrictions apply to all employee benefits and perks

Requirements:

To be successful as our new Front Desk Agent you:

  • Good communication skills
  • Are eager to learn and take pride in your work.
  • Seek to work in a beautiful hotel where you constantly meet new people.
  • Are reliable, have a flexible mind-set and like to smile.
  • Previous hotel front desk and SMS computer experience recommended.
  • Ability to resolve problems.

Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.


Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!


Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm.


Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.


Apply