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Hotel Front Desk Supervisor Jobs (NOW HIRING)

Sun Valley Company

Hotel Front Desk Supervisor

Sun Valley, ID · On-site

$16.50 - $21.25/hr

Hotel Front Desk Supervisor The Hotel Front Desk Supervisor delivers exceptional guest service while supporting front office management in the daily operation of the front desk. This role assists ...

McKibbon Hospitality

Hotel Front Desk Supervisor

Austin, TX · On-site

$16.75 - $21.75/hr

What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel's front desk operations. Reporting to the ...

McKibbon Hospitality

Hotel Front Desk Supervisor

Austin, TX · On-site

$16.75 - $21.75/hr

What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel's front desk operations. Reporting to the ...

Hyatt House

Hotel Front Desk Supervisor

Austin, TX

$16.75 - $21.75/hr

What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel's front desk operations. Reporting to the ...

Sun Valley

Hotel Front Desk Supervisor

Sun Valley, ID · On-site

$16.50 - $21.25/hr

The Hotel Front Desk Supervisor delivers exceptional guest service while supporting front office management in the daily operation of the front desk. This role assists with training, coaching, and ...

REH Services, LLC

Hotel Front Desk Supervisor

Sun Valley, ID · On-site

$16.50 - $21.25/hr

The Hotel Front Desk Supervisor delivers exceptional guest service while supporting front office management in the daily operation of the front desk. This role assists with training, coaching, and ...

Sun Valley Resort

Hotel Front Desk Supervisor

Sun Valley, ID · On-site

$16.50 - $21.25/hr

The Hotel Front Desk Supervisor delivers exceptional guest service while supporting front office management in the daily operation of the front desk. This role assists with training, coaching, and ...

NCG Hospitality

Hotel Front Desk Supervisor

Flagstaff, AZ · On-site

$19 - $22/hr

Hotel Front Desk Supervisor Tru/ Home2 Suites by Hilton Flagstaff Join a 2025 USA Today Top Workplace Winner! Starting at $19.00-$22.00/hour; experienced candidates may qualify for a higher wage ...

NCG Hospitality

Hotel Front Desk Supervisor

Flagstaff, AZ · On-site

$19 - $22/hr

Hotel Front Desk Supervisor Tru/ Home2 Suites by Hilton Flagstaff Join a 2025 USA Today Top Workplace Winner! Starting at $19.00-$22.00/hour; experienced candidates may qualify for a higher wage ...

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Hotel Front Desk Supervisor information

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How much do hotel front desk supervisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for hotel front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a hotel front desk supervisor do?

A Hotel Front Desk Supervisor oversees the front desk operations and ensures that guests receive excellent customer service. They are responsible for supervising front desk staff, handling check-ins and check-outs, resolving guest concerns, and coordinating with other hotel departments. The supervisor also trains new employees, manages schedules, and may handle billing or reservations issues. Their role is key to ensuring smooth daily operations and maintaining high guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel front desk supervisor, and why are they important?

To thrive as a Hotel Front Desk Supervisor, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a relevant degree or prior supervisory experience. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you effectively manage both guests and front desk staff. These skills are crucial for ensuring smooth operations, guest satisfaction, and a positive team environment in a fast-paced hospitality setting.

What are some common challenges faced by hotel front desk supervisors and how can they be managed effectively?

Hotel Front Desk Supervisors often encounter challenges such as handling guest complaints, managing high-traffic check-in and check-out periods, and ensuring smooth communication between departments. To manage these effectively, it’s important to stay calm under pressure, delegate tasks appropriately, and foster a collaborative environment with housekeeping and maintenance teams. Proactively addressing guest concerns and maintaining clear operational procedures can greatly enhance both guest satisfaction and team efficiency.

What cities are hiring for Hotel Front Desk Supervisor jobs?

Cities with the most Hotel Front Desk Supervisor job openings:

What states have the most Hotel Front Desk Supervisor jobs?

States with the most job openings for Hotel Front Desk Supervisor jobs include:

What are popular job titles related to Hotel Front Desk Supervisor jobs?

For Hotel Front Desk Supervisor jobs, the most frequently searched job titles are:

Hotel Front Desk Supervisor jobs near you
Infographic showing various Hotel Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Hotel Front Desk Supervisor

Sun Valley, ID • On-site

Sun Valley Company
See more jobs at Sun Valley Companyexternal

$16.50 - $21.25/hr

Other

Posted 7 days ago

Job description

Hotel Front Desk Supervisor

The Hotel Front Desk Supervisor delivers exceptional guest service while supporting front office management in the daily operation of the front desk. This role assists with training, coaching, and performance feedback for front desk agents and serves as a representative of the front office management team in their absence. The Front Desk Supervisor is skilled in guest recovery, conflict resolution, and the execution of emergency and safety protocols to ensure a seamless and professional guest experience.

Duties & Responsibilities:

  • Supervise front desk operations to ensure consistent, high-quality guest service and hospitality standards
  • Train, coach, and support Front Desk Agents; provide performance feedback and assist with issue resolution
  • Act as a management resource in the absence of the Front Office Manager
  • Resolve guest concerns and complaints efficiently while maintaining a high level of satisfaction
  • Prepare front desk staff for incoming group and convention arrivals and special requirements
  • Perform check-in and check-out procedures, ensuring accurate billing and room availability
  • Accurately process payments, guest accounts, and cash transactions in accordance with established procedures
  • Answer guest inquiries, manage reservations, and maximize occupancy and revenue
  • Maintain knowledge of hotel services, amenities, and local offerings to provide informed guest assistance
  • Operate PBX systems, including handling calls, scheduling wake-up calls, and paging guests
  • Control cash transactions at the front desk and maintain responsibility for personal bank as specified by hotel bank agreement policy
  • Process guest mail, messages, and deliveries accurately and in a timely manner
  • Maintain front desk logs and communication tools to support effective department operations
  • Assist other departments during peak periods to ensure overall guest satisfaction
  • Perform other duties as assigned

Qualifications:

  • College degree in business, hospitality, tourism, or related field preferred
  • Front desk, supervisory, and/or leadership experience strongly preferred
  • Excellent customer service, communication, and problem-solving skills
  • Strong attention to detail and ability to meet deadlines in a fast-paced environment
  • Must be able to read, write, and communicate effectively in English
  • Proficiency with Microsoft Office
  • Experience with or ability to learn OPERA®, ALICE, Canary Technologies, and other hotel systems
  • Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
  • Can safely lift and/or move up to 35 pounds

Apply