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Hotel Front Desk Supervisor Jobs (NOW HIRING)

DelMonte Hotel Group

Hotel Front Desk Supervisor

Beachwood, OH · On-site

$16.25 - $21.25/hr

Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Supervisor of this exciting lifestyle brand hotel located in ...

Odawa Casino

Hotel Front Desk Supervisor

Petoskey, MI

$18/hr

Hotel Front Desk Supervisor Reports To: Hotel Assistant Manager Job Code:FTDKSP Department:Hotel Minimum Pay Rate:$18.00 per hour Pay Grade:HOTEL2 Date Written:07/27/2009 Revision Date:01/01/2024 Job ...

Odawa Casino Resort

Hotel Front Desk Supervisor

Petoskey, MI · On-site

$16.75 - $21.50/hr

Hotel Front Desk Supervisor Supervise front desk operation to ensure compliance with Odawa Casino Resort Hotel Standards of Service. Provide guidance and leadership as the Front Desk Supervisor ...

SREE Hotels LLC

Hotel Front Desk Supervisor

Columbia, SC · On-site

$14 - $18/hr

High school diploma (Post-secondary degree or certification in Hospitality Management preferred) * 1-3 years hotel experience working as a Front Desk associate * Previous supervisory experience ...

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How much do hotel front desk supervisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for hotel front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a hotel front desk supervisor do?

A Hotel Front Desk Supervisor oversees the front desk operations and ensures that guests receive excellent customer service. They are responsible for supervising front desk staff, handling check-ins and check-outs, resolving guest concerns, and coordinating with other hotel departments. The supervisor also trains new employees, manages schedules, and may handle billing or reservations issues. Their role is key to ensuring smooth daily operations and maintaining high guest satisfaction.

What are the key skills and qualifications needed to thrive as a hotel front desk supervisor, and why are they important?

To thrive as a Hotel Front Desk Supervisor, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a relevant degree or prior supervisory experience. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you effectively manage both guests and front desk staff. These skills are crucial for ensuring smooth operations, guest satisfaction, and a positive team environment in a fast-paced hospitality setting.

What are some common challenges faced by hotel front desk supervisors and how can they be managed effectively?

Hotel Front Desk Supervisors often encounter challenges such as handling guest complaints, managing high-traffic check-in and check-out periods, and ensuring smooth communication between departments. To manage these effectively, it’s important to stay calm under pressure, delegate tasks appropriately, and foster a collaborative environment with housekeeping and maintenance teams. Proactively addressing guest concerns and maintaining clear operational procedures can greatly enhance both guest satisfaction and team efficiency.

What cities are hiring for Hotel Front Desk Supervisor jobs?

Cities with the most Hotel Front Desk Supervisor job openings:

What states have the most Hotel Front Desk Supervisor jobs?

States with the most job openings for Hotel Front Desk Supervisor jobs include:

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Hotel Front Desk Supervisor jobs near you
Infographic showing various Hotel Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Hotel Front Desk Supervisor

Miami, FL • On-site

Mr. C Miami - Coconut Grove
See more jobs at Mr. C Miami - Coconut Groveexternal

$16.25 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Front Desk Supervisor

Mr. C Coconut Grove is looking to hire a Front Desk Supervisor to lead the front desk team in delivering unparalleled hospitality to our guests. At Mr. C Coconut Grove, we value our employees and offer competitive wages, depending on experience. In addition, all eligible full-time regular employees enjoy a comprehensive benefits package, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), parking, and meals. If you're looking for a rewarding opportunity to grow in the hospitality industry, consider applying to join our exceptional team today!

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel's interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.

Your Role As A Front Desk Supervisor

As a Front Desk Supervisor, you will play a crucial role in our team. You will not only oversee daily operations, ensure efficient check-ins and check-outs, and handle guest inquiries and concerns, but also lead our team in creating memorable experiences for our guests. If you have a passion for hospitality and leadership, we invite you to join us.

Essential Functions And Basic Duties
  • Supervise front desk staff and provide guidance and support as needed.
  • Maintain a high level of guest service by greeting guests warmly and addressing their needs promptly.
  • Manage room inventory, reservations, and guest accounts accurately.
  • Resolve guest complaints and issues in a professional and timely manner.
  • Coordinate with other hotel departments to ensure seamless guest experiences.
  • Prepare reports on occupancy rates, revenue, and guest feedback.
  • Assist with administrative tasks, including scheduling and payroll.
Requirements And Skills
  • Previous experience in a supervisory role within the hospitality industry preferred.
  • Strong leadership skills and ability to motivate a team.
  • Exceptional customer service and communication skills.
  • Proficiency in hotel management software and Microsoft Office suite.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Bachelor's degree in Hospitality Management or related field preferred.

Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards.

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