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Hotel Front Desk Manager Jobs (NOW HIRING)

Koosh Collection

Hotel Front Desk Manager

Hollywood, FL · On-site

$15.50 - $20.25/hr

Description Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You ...

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Koosh Collection

Hotel Front Desk Manager

Fort Lauderdale, FL · On-site

$16.25 - $21/hr

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be ...

New

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$16.75 - $21.50/hr

Previous hotel front desk management experience * Must have excellent time management and organizational skills * IHG Opera experience required Holiday Inn Independence 6001 Rockside Road ...

Hotel Park City

Hotel Front Desk Manager

Park City, UT

$17.75 - $23/hr

Hotel Park City , a proud member of Autograph Collection Hotels by Marriott International, is currently seeking a detailed and service driven, Front Desk Manager. The duties of this important ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

Previous hotel front desk management experience * Must have excellent time management and organizational skills * IHG Opera experience required Holiday Inn Independence 6001 Rockside Road ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

Previous hotel front desk management experience * Must have excellent time management and organizational skills * IHG Opera experience required ABOUT THE COMPANY Holiday Inn Independence 6001 ...

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How much do hotel front desk manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hotel front desk manager in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel front desk manager?

To thrive as a Hotel Front Desk Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), reservation software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage staff, resolve guest issues, and create a welcoming environment. These skills ensure smooth front desk operations, high guest satisfaction, and effective team management in a dynamic hospitality setting.

What are some common challenges hotel front desk managers face, and how can they effectively address them?

Hotel Front Desk Managers often encounter challenges such as managing guest expectations during busy periods, handling complaints, and coordinating efficiently with housekeeping and maintenance teams. To address these challenges, strong communication skills, proactive problem-solving, and effective delegation are essential. Building a cohesive team, using property management systems efficiently, and maintaining a calm, guest-focused demeanor help ensure smooth operations even during peak times. Regular training and open communication with staff also contribute to a positive work environment and improved guest satisfaction.

What is the difference between Hotel Front Desk Manager vs Hotel Receptionist?

AspectHotel Front Desk ManagerHotel Receptionist
CredentialsExperience in hospitality management, possibly supervisory certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentSupervises front desk staff, manages operationsGreets guests, handles check-ins and inquiries
ResponsibilitiesOversees guest services, staff scheduling, problem resolutionAssists guests, processes reservations, provides information

The Hotel Front Desk Manager typically has more experience and oversees the front desk team, focusing on management and operations. The Hotel Receptionist handles guest interactions directly, focusing on customer service and daily check-in/check-out tasks. Both roles are essential in the hotel industry but differ in scope and responsibilities.

How much is the salary of a front desk manager hotel?

The salary of a front desk manager in a hotel typically ranges from $30,000 to $60,000 per year, depending on location, experience, and hotel size. Many positions also offer benefits such as health insurance and paid time off, and strong customer service and management skills are essential for this role.

How to become a front desk manager in a hotel?

To become a front desk manager in a hotel, candidates typically need previous experience in hospitality or customer service roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with a hospitality management degree or certification. Gaining experience as a front desk agent or receptionist can help develop the necessary skills for advancement to a managerial position.

What does a front desk manager hotel do at a hotel?

A front desk manager at a hotel oversees the front desk operations, including guest check-in and check-out, managing reservations, handling guest inquiries and complaints, and supervising front desk staff. They ensure smooth daily operations, maintain customer service standards, and often use hotel management software to coordinate activities.

What does a hotel front desk manager do at a hotel?

A hotel front desk manager oversees guest check-in and check-out, manages reservations, handles guest inquiries and complaints, and supervises front desk staff. They ensure smooth daily operations, maintain customer service standards, and often use property management systems to coordinate activities.
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Hotel Front Desk Manager jobs near you
Infographic showing various Hotel Front Desk Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Hotel Front Desk Manager

Baltimore, MD • On-site

Renaissance Baltimore Harborplace Hotel
Traveler Accommodation • 51 - 200 employees
Learn more about Renaissance Baltimore Harborplace Hotelexternal

$17 - $21.75/hr

Full-time

Posted 23 days ago

Job description

Description
Join our team at the Renaissance Baltimore Harbor Place as the Front Desk Manager. The Front Office Manager (AFOM) manages the daily operations, guest services, and staff at a hotel's front desk.
Key responsibilities include handling guest complaints, managing check-ins/check-outs, scheduling staff, ensuring brand standards, and stepping in to lead the team.
Responsibilities
• Operational Leadership: Manage daily front desk operations, including guest registration, room assignments, and checkout procedures.
• Guest Relations: Resolve high-level guest complaints efficiently to ensure satisfaction.
• Staff Supervision: Supervise, train, and schedule front desk staff, bell/door staff, and concierge.
• Administrative Duties: Assist with payroll, performance evaluations, and reporting.
• Revenue Management: Assist in maximizing room revenue through upselling and monitoring room rates.
• Collaboration: Coordinate with Housekeeping, Maintenance, and Security departments to ensure seamless guest service.
Qualifications
• Education: A high school diploma or GED is required; a bachelor's degree in Hospitality or Business Administration is preferred.
• Experience: 2-3 years of front desk or guest services experience, often with prior supervisory experience.
• Skills: Strong leadership, communication, and interpersonal skills, along with proficiency in hotel property management systems (PMS).
• Physical Demands: Ability to stand for long periods and work flexible hours, including weekends and holidays.

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