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Hotel Front Desk Manager Jobs (NOW HIRING)

White Lodging Careers

Front Desk Supervisor

Austin, TX · On-site

$16.75 - $21.75/hr

With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here. Responsibilities: What You'll Do * Deliver the highest quality of guest service on every shift ...

Ultra Hospitality Group LLC

Front Desk

Ocala, FL · On-site

$15.75 - $20.50/hr

Looking to hire hotel front desk staff and front desk manager. Front desk staff responsible to check-in and check-out guest. Greet guest upon arrival verify ID and collect a valid form of payment.

Ultra Hospitality Group LLC

Front Desk

Ocala, FL

$15.75 - $20.50/hr

Looking to hire hotel front desk staff and front desk manager. Front desk staff responsible to check-in and check-out guest. Greet guest upon arrival verify ID and collect a valid form of payment.

White Lodging Services Corp

Front Desk Manager

Clemson, SC · On-site

$14.50 - $18.75/hr

This is a hotel front office leadership role for an experienced hospitality professional who leads ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

White Lodging

Front Desk Manager

Clemson, SC · On-site

$14.25 - $18.50/hr

This is a hotel front office leadership role for an experienced hospitality professional who leads ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

White Lodging

Front Desk Manager

Nashville, TN · On-site

$16.50 - $21.25/hr

This is a hotel front office leadership role for an experienced hospitality professional who leads ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

White Lodging Careers

Front Desk Manager

Clemson, SC · On-site

$14.25 - $18.50/hr

This is a hotel front office leadership role for an experienced hospitality professional who leads ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

Boyne Resorts

Front Desk Manager - Summit Hotel

Big Sky, MT · On-site

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

Boyne Resorts

Front Desk Manager - Summit Hotel

Big Sky, MT · On-site

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

White Lodging Careers

Dual Front Desk Manager

Austin, TX · On-site

$16.75 - $21.75/hr

This is a hotel front office leadership role for an experienced hospitality professional who leads ... If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms ...

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Hotel Front Desk Manager information

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How much do hotel front desk manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for hotel front desk manager in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a hotel front desk manager?

To thrive as a Hotel Front Desk Manager, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a relevant degree or equivalent experience. Familiarity with property management systems (PMS), reservation software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and leadership skills help you manage staff, resolve guest issues, and create a welcoming environment. These skills ensure smooth front desk operations, high guest satisfaction, and effective team management in a dynamic hospitality setting.

What are some common challenges hotel front desk managers face, and how can they effectively address them?

Hotel Front Desk Managers often encounter challenges such as managing guest expectations during busy periods, handling complaints, and coordinating efficiently with housekeeping and maintenance teams. To address these challenges, strong communication skills, proactive problem-solving, and effective delegation are essential. Building a cohesive team, using property management systems efficiently, and maintaining a calm, guest-focused demeanor help ensure smooth operations even during peak times. Regular training and open communication with staff also contribute to a positive work environment and improved guest satisfaction.

What is the difference between Hotel Front Desk Manager vs Hotel Receptionist?

AspectHotel Front Desk ManagerHotel Receptionist
CredentialsExperience in hospitality management, possibly supervisory certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentSupervises front desk staff, manages operationsGreets guests, handles check-ins and inquiries
ResponsibilitiesOversees guest services, staff scheduling, problem resolutionAssists guests, processes reservations, provides information

The Hotel Front Desk Manager typically has more experience and oversees the front desk team, focusing on management and operations. The Hotel Receptionist handles guest interactions directly, focusing on customer service and daily check-in/check-out tasks. Both roles are essential in the hotel industry but differ in scope and responsibilities.

How much is the salary of a front desk manager hotel?

The salary of a front desk manager in a hotel typically ranges from $30,000 to $60,000 per year, depending on location, experience, and hotel size. Many positions also offer benefits such as health insurance and paid time off, and strong customer service and management skills are essential for this role.

How to become a front desk manager in a hotel?

To become a front desk manager in a hotel, candidates typically need previous experience in hospitality or customer service roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with a hospitality management degree or certification. Gaining experience as a front desk agent or receptionist can help develop the necessary skills for advancement to a managerial position.

What does a front desk manager hotel do at a hotel?

A front desk manager at a hotel oversees the front desk operations, including guest check-in and check-out, managing reservations, handling guest inquiries and complaints, and supervising front desk staff. They ensure smooth daily operations, maintain customer service standards, and often use hotel management software to coordinate activities.

What does a hotel front desk manager do at a hotel?

A hotel front desk manager oversees guest check-in and check-out, manages reservations, handles guest inquiries and complaints, and supervises front desk staff. They ensure smooth daily operations, maintain customer service standards, and often use property management systems to coordinate activities.
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Hotel Front Desk Manager jobs near you
Infographic showing various Hotel Front Desk Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Supervisor

Chicago, IL • On-site

White Lodging Services Corp
Traveler Accommodation • 5 - 10K employees
Learn more about White Lodging Services Corpexternal

$18.90 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

36th of 109 rated hotels

Job description

Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step - supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay. Whether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. With multiple hotel properties in each market, your path to Front Desk Manager and beyond starts here.
Responsibilities:
What You'll Do
  • Deliver the highest quality of guest service on every shift - anticipating and exceeding guest expectations at every touchpoint of the hotel front desk experience
  • Run the "perfect shift" - ensuring all front desk checklist items are completed, hotel brand standards are consistently upheld, and the front office team is set up for success from the first moment to the last
  • Supervise front desk agents and associates - monitoring performance, enforcing brand and service standards, and providing real-time coaching and support throughout each shift
  • Oversee all front desk and front office operations in the absence of the Front Desk Manager - serving as the on-shift leader and primary point of escalation for guest concerns and team needs
  • Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift
  • Assist with new associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently excellent hotel guest service
  • Handle additional responsibilities as assigned to maintain smooth hotel front office operations

What You'll Bring
  • Prior hotel front desk, guest services, or hospitality experience preferred - not required; we will train the right candidate with the right attitude and service instincts
  • A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager
  • An outgoing personality, positive attitude, and genuine passion for delivering exceptional hotel guest service on every shift
  • Adaptability and composure in a fast-paced hotel front office environment - you handle the unexpected with professionalism and keep your team focused and guest-ready
  • Strong communication skills and a natural ability to support, motivate, and direct a hotel front desk team
  • Flexibility to work varied shifts - including evenings, weekends, and holidays as a full-service hotel operation requires

Other information:
What You Can Look Forward To
  • Advanced scheduling with easy shift swapping via our app
  • DailyPay - get paid when you need it
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market
  • Full-time associates also receive:
    • Medical, dental, and vision insurance - starting day 1
    • Life and disability insurance
    • Paid parental leave
    • Employee Assistance Program (EAP)

White Lodging is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.
Compensation starts at $18.90 to $21.00

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