Support Staff (All Souls Cemetery)

SUPPORT STAFF

Location: All Souls Cemetery 

Status: Non-Exempt, Full Time 

Salary Range: $18.04 - $21.22

The rate of pay offered to the selected candidate is based on internal pay policy and budget.  Candidates are paid at the minimum of the salary range or no higher than the first quartile of the salary range.  We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training, and other department needs.

What We Are Looking For

In joining our team, you are joining a dynamic group of diverse individuals committed to the Corporal Works of Mercy. For us, what we do is much more than a job or a career. If you feel called to be of service, we invite you to explore our career opportunities.

POSITION SUMMARY

Provides information and assistance to cemetery patrons regarding cemetery property, policies and practices; works with parish priests and mortuary officials; performs clerical work.

ESSENTIAL FUNCTIONS

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.

• Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
• May assist Manager with answering mail regarding locations, genealogy and business matters.
• Assists patrons with questions and concerns or refers to Manager for resolution.
• Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
• Completes forms for dis-interments and re-interments.
• Completes affidavit of heirs and/or release of interest forms as needed.
• Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
• Processes and verifies daily burial and memorial permits.
• Prepares daily pending interment list and board.
• Maintains grave, crypt, and niche count for monthly and yearly inventory.
• Obtains burial permits from the Health Department.
• Performs varied and general clerical work including typing, filing and answering telephones.
• Types interments and grave index cards.
• Supports in the FSP/FCP area with processing of contracts.
• May be required to interpret and/or translate for families in Spanish, as needed.
• May assume the responsibilities of the Accounting Assistant, as needed.
• May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

• Active member of a Roman Catholic faith community.
• High School Diploma or equivalent.  Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.
• Two years of office related experience including bookkeeping responsibilities.
• Bilingual skills in English/Spanish.
• Valid California Driver’s License.

Knowledge and Abilities

Knowledge of:

• Modern office methods and procedures.
• Record-keeping techniques.
• Computer operation and standard office equipment.

Ability to:

• Relate to patrons and families with empathy and compassion.
• Perform basic math computations effectively and accurately.
• Communicate effectively in written and oral form.
• Master cemetery policies and procedures.

Physical and Environmental Requirements

• Position involves sitting, standing and/or walking.  Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high.  Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
• Sustain frequent movement of fingers, wrists, hands, and arms.

Our Benefits include:

• Health Insurance (Medical, Dental and Vision)
• Mental Health Services (Employee Assistance Program)
• Pension Plan
• 403B Plan
• Vacation & Sick Time
• Paid Holidays
• Employee Discount Programs (24hr Fitness, LA Fitness, Hotel Engine, Great Work Perks*)
• *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)
• SIGN ON BONUS 
  • ​2% bonus, commensurate with level of annual compensation
  • Must be employed for 6 months - in good standing. 
  • Full amount paid at 6 months. 
  • excludes temporary employees.