Administrative Assistant

Crew Mail Services

Fort Lauderdale, FL

$17 to $20 Hourly
Part-Time

Job Description

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team which helps cruise line crew members with a variety of services including but not limited to Package Receiving & Delivery, Online Orders, Shipping, Storage, Onboard Mobile Retail . In this role, you will provide support to our team, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include customer service and company administration support of operations. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Answer incoming phone calls, emails, WhatsApp messages
Place & receive online orders for crew, send invoices
Send Package Manifests, Fleet Visitor Requests to access the ships
Request Dock access for the ship deliveries
Help customers with shipping needs, provide quotes, packing, generate labels etc
Maintain the online & onsite Delivery calendar and prioritize work with the team
Organize meetings and take accurate minutes
Write emails, memos, and letters and distribute them appropriately
Contribute to company reports
Maintain an organized filing system
Develop, update, and maintain relevant office procedures

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred
Previous experience as an Administrative Assistant or in a similar position
Familiarity with standard office equipment such as printers and fax machines
Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
Highly organized with excellent time management skills and the ability to prioritize projects