Customer Relationship Manager
- $90,000 to $130,000 Yearly
- Full-Time
POSITION TITLE: Customer Relationship Manager (CRM)
FLSA STATUS: Full Time
REPORTS TO: Customer Relationship Manager
SALARY RANGE: $90,000 - $130,000
REVISED: February 13th, 2024
PRIMARY RESPONSIBILTIES
Under the supervision of the President, the CRM will be responsible for supervising and training the Sale and Marketing Team. The Customer Relationship Manager will also provide opportunities for development of the Sale and Marketing Team by identifying markets, executing sales plans, and forecasting. The Sales Manager will support and grow the Winco dealer base by building existing and new relationships while also identifying areas of opportunity by monitoring tactical markets.
JOB INTERACTIONS AND INTERFACE
This role interacts with internal staff in all departments as necessary.
DUTIES / RESPONSIBILITIES
ESSENTIAL FUNCTIONS
Create company revenue budget annually
Set pricing and margins to align with company business objectives.
Assist department managers in created and executing successful department budgets
Identify future products and markets
Promote sales growth within the Sales and Service Management Team through dealer exploration and market research
Establish and evaluate personnel goals to ensure continued successful development of team
Create short term, mid term and long term sales and service plans and follow through from start to finish
Resolve any complaints and address the needs of the Dealer base
Dealer development: provide knowledge and training to the Dealer base by conducting and participating in Service Classes
Periodic travel with Account Management team required to build and promote effective partnerships in territories
Forecast finished goods and future inventory levels
Create and implement marketing vision, identify opportunities for growth
Set pricing and margins to align with company business objectives
Other duties as assigned
REQUIRED SKILLS AND QUALIFICATIONS
Bachelors or Associate degree preferred, or (3-5) plus years of related sales experience and/or training
Excellent communication skills, both verbal and written
Analytical and problem-solving expertise a must
Proficient in Microsoft Office including Word, Excel, Teams, Outlook, etc.
Experience in equipment sales in agriculture, construction, or transportation
Travel is required, with some overnight stays
PREFERRED
7+ years of related sales experience and/or training
Good knowledge of electrical and mechanical components
Successful new product development experience
Experience with generator technologies
Experience with Epicor operating system
Address
Winco, Inc.
Le Center, MNIndustry
Business
Posted date
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