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Customer Relationship Analyst Jobs (NOW HIRING)

Tradebe

Business Relationship Analyst

Chicago, IL · On-site

$70K - $85K/yr

Support and enhance CRM platforms including HubSpot and SAP C4C. * Develop and maintain reporting, analytics, and KPI dashboards to support business decision-making. * Collaborate with the business ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Skechers U.S.A., Inc.

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI

Microsoft Dynamics Analyst Job Details The ideal candidate will be an experienced Microsoft Dynamics CRM Developer/Analyst with .net background . The person will work closely with Business Process ...

Spark Tek Inc

CRM Sales Analyst

Andover, MA · On-site

The CRM Sales Analyst will work closely with commercial teams and CRM development teams to deliver scalable solutions, while being a key contributor to the IT Commercial strategy and roadmap for CRM. ...

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Customer Relationship Analyst information

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How much do customer relationship analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer relationship analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.

What is a customer relationship analyst?

A Customer Relationship Analyst is a professional who analyzes customer data and interactions to help companies improve their relationships with customers. They use tools and techniques to gather insights from customer feedback, purchasing habits, and service interactions. Their goal is to identify trends, resolve issues, and develop strategies that enhance customer satisfaction and loyalty. By interpreting this data, they help organizations make informed business decisions to better meet customer needs.

What are the key skills and qualifications needed to thrive as a customer relationship analyst?

To thrive as a Customer Relationship Analyst, you need strong analytical abilities, data interpretation skills, and a background in business, marketing, or a related field. Familiarity with CRM platforms (like Salesforce), data visualization tools, and advanced Excel functions is typically required. Excellent communication, problem-solving, and interpersonal skills help in understanding customer needs and fostering long-term relationships. These competencies are crucial for identifying trends, improving customer satisfaction, and supporting business growth through data-driven strategies.

How does a customer relationship analyst typically collaborate with sales and marketing teams to improve customer engagement?

Customer Relationship Analysts play a pivotal role in bridging the gap between sales, marketing, and customer service teams. They analyze customer data, generate actionable insights, and share findings with sales and marketing to help tailor campaigns and identify upselling opportunities. Regular meetings and reporting ensure alignment on customer needs and trends, which enhances customer engagement strategies. This cross-functional collaboration is fundamental to driving customer satisfaction and business growth.

What is the difference between Customer Relationship Analyst vs Customer Service Representative?

AspectCustomer Relationship AnalystCustomer Service Representative
Required CredentialsBachelor's degree in Business, Marketing, or related field; CRM software knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentOffice setting, analyzing customer data, developing strategiesCall centers, retail, or online support channels
Employer & Industry UsageFinancial services, retail, telecom, and B2B companiesRetail, hospitality, telecom, and service industries
Common Search & ComparisonCustomer relationship management, data analysis, client retentionCustomer support, complaint resolution, product assistance

The main difference is that Customer Relationship Analysts focus on analyzing customer data and developing strategies to improve relationships, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in responsibilities and skill requirements.

Is customer relationship analyst a stressful job?

Customer Relationship Analysts often handle client interactions, data analysis, and problem-solving, which can involve deadlines and high customer expectations, leading to periods of stress. However, the level of stress varies depending on the workload, company culture, and individual skills in communication and organization.

What cities are hiring for Customer Relationship Analyst jobs?

Cities with the most Customer Relationship Analyst job openings:

What states have the most Customer Relationship Analyst jobs?

States with the most job openings for Customer Relationship Analyst jobs include:

What are popular job titles related to Customer Relationship Analyst jobs?

For Customer Relationship Analyst jobs, the most frequently searched job titles are:

Customer Relationship Analyst jobs near you
Infographic showing various Customer Relationship Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $53,249 per year, or $25.6 per hour.

Business Relationship Analyst

Chicago, IL • On-site

Tradebe Environmental Services
See more jobs at Tradebe Environmental Servicesexternal

$70K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Partner with business stakeholders to understand challenges, identify opportunities, and improve business processes.

  • Translate business requirements into technical solutions and project deliverables.

  • Support and enhance critical business applications including SAP and CRM platforms.

Job description

Select how often (in days) to receive an alert:

Business Line: Environmental Services & Global Functions

Business Relationship Analyst

Description:

This position is eligible for our $1500 Sign-On/Retention bonus!

Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.

Discover Tradebe

At Tradebe, our technology teams play a critical role in enabling business growth and operational excellence. We are looking for an IT Business Relationship Analyst to act as the bridge between business and IT, helping turn business challenges into practical technology solutions.

This role combines business analysis, stakeholder management, and hands-on technical delivery. You will work closely with business teams to understand their processes and priorities while designing, implementing, and supporting solutions that improve efficiency and create value.

The position has a strong focus on automation and low-code development, making it an excellent opportunity for someone who enjoys both understanding business needs and building solutions to solve them.

What will you do? Make an impact!
  • Partner with business stakeholders to understand challenges, identify opportunities, and improve business processes.
  • Translate business requirements into technical solutions and project deliverables.
  • Support and enhance critical business applications including SAP and CRM platforms.
  • Design, build, and maintain automation solutions using Microsoft Power Platform technologies.
  • Identify opportunities to improve workflows, user experience, and operational efficiency through automation, AI, analytics, and digital solutions.
  • Support projects from requirements gathering through implementation, testing, user adoption, and ongoing support.
  • Troubleshoot issues, identify root causes, and coordinate effective solutions across business and IT teams.
Sales Systems Focus
  • Support and enhance CRM platforms including HubSpot and SAP C4C.
  • Develop and maintain reporting, analytics, and KPI dashboards to support business decision-making.
  • Collaborate with the business to implement pricing logic and processes across SAP, CRM, and BI platforms.
  • Identify and deliver automation opportunities that improve sales productivity and data quality.
Enterprise Applications & Automation
  • Support core enterprise applications including SAP/S4 HANA and related business systems.
  • Develop and maintain solutions using Power Automate, Power Apps, Power Query, SharePoint, and Microsoft Lists.
  • Support AI-enabled business applications, including adoption, troubleshooting, and process integration.
Do you have what it takes?
  • Bachelor's degree or equivalent experience.
  • Experience working between business and technology teams in a Business Analyst, Systems Analyst, BRM, or similar role.
  • Strong communication and stakeholder management skills.
  • Experience gathering requirements and translating them into technical solutions.
  • Hands-on experience with Microsoft Power Platform technologies, particularly Power Automate and Power BI.
  • Strong analytical and problem-solving skills.
  • Experience supporting enterprise applications and business systems.
Preferred experience
  • SAP SD and SAP pricing.
  • SAP S/4HANA.
  • HubSpot CRM.
  • Power BI, Power Apps, Power Query, and Power Automate.
  • Business Intelligence and Data Analytics.
  • SharePoint and Microsoft Lists.
  • AI-enabled business applications and process automation.
What’s in for you?
  • The opportunity to work at the intersection of business and technology, driving solutions that have a direct impact on operations and commercial performance.
  • Exposure to a broad technology landscape including SAP, HubSpot, Power Platform, AI-enabled applications, and Business Intelligence tools.
  • The chance to shape and expand automation capabilities across the organization and influence how technology supports the business.
  • Collaboration with teams across functions and geographies within a growing international company.
  • A role with a high level of visibility, ownership, and autonomy where your ideas and solutions can make a tangible difference.
  • The expected salary range for this position is $70,000 - $85,000 per year, depending on experience, skills, qualifications, and other job-related factors.
Why Tradebe is Right for You
  • Competitive pay and benefits
  • Student loan repayment assistance
  • Generous vacation and sick plans
  • Medical (including telehealth), dental and vision
  • 401k Retirement match
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Agency paid, basic life and AD&D insurance
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities
  • Great work environment and culture
  • And MORE!
Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
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