Sommelier

Sommelier

Reports to:
General Manager & Beverage Director

Department:
Front of House

Position Classification:
FLSA Non-Exempt, Hourly Employee

Job Summary:

As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, an ability to stay calm within a busy environment, the ability to multitask and stay organized.

The Sommelier is responsible for maintaining an exceptional atmosphere under the leadership of the General Manager and Beverage Director. A sommelier maintains the quality and integrity of Gjelina's wine program. Responsible for the maintenance and cleanliness of the bar, wine storage areas, and for completing all side work, stocking, polishing glassware, etc. that is necessary for service.

Duties & Responsibilities of the Job:

• Report for duty on time, clocking in for your shift using the timeclock
• Manage your time including taking rests and meal breaks in compliance with New York Labor Law; keeping managers informed when you leave the floor
• Maintain high standards of appearance and hygiene at all times, that includes clean hair, clean, short & unpolished nails, no heavy perfumes or colognes
• Adhere to all health, safety, alcohol control and sanitation protocols
• Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes
• Organize, clean, and maintain all areas of the wine service and storage areas
• Assist with monthly beverage inventory
• Responsible for in-depth knowledge of the wine lists and cocktail menu, assisting guests with ingredient knowledge, pairings, etc.
• Responsible for understanding food menu and ingredients in each dish
• Assist guests with wine service and wine pairings based on food choices and price point
• Run drinks from the bar when time allows
• Attend to guest needs; occasionally bussing dishes
• Attend trainings and pre-shift meetings
• Host regular wine classes
• Ability to lead wine education during pre-shift meetings when necessary
• Fully understand the floorplan, table numbers, and seat positions of the entire venue
• Supporting the management team in all aspects of in-house service and events

General Attributes:

• To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.
• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues.
• To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done).
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance.
• To be flexible, responding quickly and positively to changing environments.
• To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals.

Knowledge, Skills & Attributes:

• Must be organized, self-motivated, and proactive with a strong attention to detail
• Must have prior experience working with and in-depth knowledge of wine, in general
• Full knowledge of all beverage items in-house, with focus on the wine list
• Familiar with all dishes on the menu, to be able to identify them and to know their ingredients and how to pair beverages
• Ability to use all relevant items of equipment
• Understanding, knowledge, and ability to comply with safety, sanitation and food handling procedures
• Ability to use the restaurant point of sale system
• Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner
• Ability to keep calm when faced with any unusual situations
• Ability to perform the essential functions of the job

Physical Demands & Work Environment:

• Must be able stand, lift, bend, and walk for extended periods of time (8-12 hours)
• Must be able to move, pull, push, carry or lift up to 50 pounds on occasion and 30 pounds regularly
• Must be able to climb sets of stairs, repetitively, throughout a shift
• Must be able to seize, grasp, turn and hold objects with hands regularly and in frequent or repetitive motions
• Must be able to reach items at varying height levels (on shelves, on ground, etc.)
• Occasionally kneel, bend, crouch and climb as required
• Must be able to work in conditions of environmental exposure to cold, heat, water, and cleaning materials.
• Must be able to remain focused in a fast-paced and ever-changing environment
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays

Certificates & Training:

• New York Alcohol Training Awareness Program
• NYC Sexual Harrasment Training
• CMS or WSET Certifications Preferred
• Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/2530815-722226