Customer Service Rep

We are seeking a Customer Service Rep to join our team! You will be responsible for helping customers by providing product and service information, scheduling appointments, making confirmation calls, and providing professional customer service.

Blaine Window & Door is a small business (about 25 employees) that does window and door repairs or replacement. There is an in home service and walk in store located at 2410 Linden Lane, Silver Spring, MD. This company was recently purchased by the 3rd generation of the family and is looking to hire new employees that are excited to help grow the business.

Our customer service department is open Monday thru Friday 9-5. A relaxed professional atmosphere is encouraged. You can find out a little more about us by visiting our web site: www.blainewindowanddoor.com

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Follow up for payments and send out invoices and statements

​Qualifications:

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

If you are interested in applying with our company please reply to this post.

Thank you,

Kelly Blaine

Blaine Restoration LLC

DBA Blaine Window & Door