Restaurant Manager (Hilton O'Hare)

Restaurant Manager Job Description

Hyde Park Hospitality, LLC (HPH)is a strategic partner with Hilton Chicago O'Hare on Food and Beverage Operations. HPH brings both experience and expertise to every level of food service.Job Summary
Hilton Chicago O'Hare Airport offers unparalleled convenience to savvy travelers in a quiet, no fly-zone. We are within walking distance to all domestic terminals via underground walkways and the Blue-line train to downtown Chicago. This property has 860 rooms and 37,000 sq. ft of meeting space.
HPH is now hiring an Assistant Restaurant Manager to assist in F&B outlets: Andiamo Restaurant, Caffe Mercato, Sports Edition Bar and Room Service. The ideal candidate will have at least 2 years of F&B supervisory experience. High volume, union experience is preferred.What will I be doing?
Restaurant Manager, you would be responsible for assisting the Senior Manager of Outlets in directing.
team members and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, and management, department management, policy and implementation and procedure enforcement and meeting participation and facilitation.
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward.

• Assist in monitoring and assessing product quality and service and guest satisfaction, evaluate and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Assist in training team members.
• Act in the absence of the Restaurant Manager or the Senior Manager of Outlets, as needed.

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

NOTICE:

The facility business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality based account and a respectful service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with Hyde Park Hospitality rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.