It Support Specialist

We’re looking for an experienced IT support specialist to provide our team with top-notch assistance! You’ll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!

$55,000 - $60,000 yearly

• Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
• Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
• Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
• Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
• Ensure our computers are backed up so all files are saved in case the system crashes
• Run security checks on all of our systems to ensure we are protected from cybersecurity threats

• High school diploma required, associate's degree in computer science or information technology preferred
• At least two years experience in a professional IT work environment
• Familiarity with multiple computer operating systems, such as Windows and Mac
• General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
• Able to create databases and utilize Excel spreadsheets at an advanced level
• Advanced proficiency in Microsoft Office
• Strong communication skills, organizational skills, and time management skills
• Excellent customer service skills and desire to help the company succeed

Our team is dedicated to winning our clients' cases and we take pride in working hard to achieve the best possible results. Over the years Phillips Law Group/Dayes Law Firm has earned a stellar reputation throughout Phoenix, Arizona, and beyond. We are leaders in the Arizona business world and giving back to our local community is very important to us.

We offer:

• Employer-paid Medical insurance
• Matching 401K
• Employer-paid Life Insurance
• Dental
• Vision
• Paid Time Off
• Paid Holidays